Goddard Veterinary Group Anmeldelser 

1.040
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We have been using this practice since 2017, and pretty much every visit cements why - Emma is phenomenal, and when a locum is covering clinic we have had top notch consultation. The nursing team are... Se mere

Bedømt til 5 ud af 5 stjerner

It’s always a lovely experience when bringing Leo for his vaccinations. The nurse at reception is always lovely and willing to help answer questions. My cat gets very nervous but the vet looks over hi... Se mere

Bedømt til 5 ud af 5 stjerner

We had an excellent meeting with Jay yesterday. She put my mind at rest after seeing my dog. I was concerned about a large lump, a sample was taken after Jay had already given her opinion and then con... Se mere

Bedømt til 4 ud af 5 stjerner

We found a stray cat with a severe injury in our back garden. We contacted the RSPCA and rescue pet agencies but to no avail. In desperation we drove to Goddards in Plaistow. They took immediate charg... Se mere

Virksomhedsoplysninger

  1. Dyrlæge
  2. også i
  3. Dyrlægevagt

Skrevet af virksomheden

We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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4,7

Alle anmeldelser

(1.040)

586 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Examination

Attended on Saturday 8th August 2026 with my dog Milo. The reason for our visit was that on attending a different vet I was told that although he had been neutered it appears it had not been carried out correctly and there was still something there. (Milo was a street dog from Romania where he was neutered before entering this Country) worried that if something had been left behind I started to fret in case it turned cancerous. On visiting this fantastic vet Milo was thoroughly examined and I was assured that nothing had been left behind but that he did have a small amount of fatty tissue in that region. The vet made me feel extremely relieved and I am absolutely delighted not to have to worry over Milo. I will be taking Milo back in September with my other dog Millie for her vaccinations and under no circumstances would I use any other Vet. Thank you so much to the vet and the practitioner who were so knowledgeable and helpful, please keep up the good work

8. august 2026
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Besvarelse fra Goddard Veterinary Group

That's great to hear and we'd very much like to extend our thanks to you for leaving your feedback and story for others to read. We'd be delighted to welcome you back once again in September!

Bedømt til 5 ud af 5 stjerner

My animals have been seen by Goddard…

My animals have been seen by Goddard for the past 20 years and will continue doing so for the next20. They treat each animals with the time and care you would want your fur baby to recieve. Highly recommend

17. juli 2026
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Besvarelse fra Goddard Veterinary Group

Thank you so much for your comments and also for your valued custom over the years

Bedømt til 5 ud af 5 stjerner

Just amazing

Just amazing. Both Paulo, receptionist and nurse not only professional but kind and compassionate too. You can tell how much experience they have under their belts by the way they approach advice, customer service, handling your companion etc. My feline companion is 16 and very poorly indeed and they made both of us feel so safe in their hands. After 6 weeks of sheer stress and anxiety with another service I finally felt heard and that the right course of action was being taken to discover exactly what is wrong. We all need that in those times don't we? At this practice that is exactly what you will receive so I can't recommend them more highly.

7. august 2026
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Besvarelse fra Goddard Veterinary Group

Thank you so much for your recommendation and for your kind words

Bedømt til 5 ud af 5 stjerner

Emergency Appt

My first time here for an emergency appt on the advice of my usual practice. From the person I spoke to when I rang to make the appt, the reception staff + the truly amazing vet - Jai Patel - everyone I encountered was warm + professional. Dr Patel went through every option, listened to my thoughts + was extremely reassuring. It's a great shame he's a locum at the practice as I'd definitely move my pets there!!

8. august 2026
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Besvarelse fra Goddard Veterinary Group

Thanks for your review Debbie, we're really glad you had a positive experience and we wish your pet/s all the best

Bedømt til 5 ud af 5 stjerner

Goddard’s Croydon

I’ve been taking my cats to Goddard Croydon for years and they have always been very compassionate and kind to my pets. Straightforward to book and appointment and their pet plan for parasite treatment is really handy.

7. august 2026
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Besvarelse fra Goddard Veterinary Group

Excellent! We're glad to hear that you are benefiting from our ProActive Pets plan too! Thanks for taking the time to share your thoughts.

Bedømt til 5 ud af 5 stjerner

Jo the vet is AMAZING

Jo the vet at Canons Park Edgware practice is AMAZING. She was so kind to my cat Henry. She treated him so gently and so respectfully. I always know my pets are in safe hands at this practice.

5. august 2026
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Besvarelse fra Goddard Veterinary Group

The team will be delighted to read your review, many thanks

Bedømt til 4 ud af 5 stjerner

Staff was very helpful and nice.Service…

Staff was very helpful and nice.Service was good only waiting time to be see was long that’s I give 4 star.

5. august 2026
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Besvarelse fra Goddard Veterinary Group

Thank you very much and apologies for the wait. On occasions, other pet's medical needs may need necessitate a small delay but we appreciate this can be very frustrating for the next client.

Bedømt til 2 ud af 5 stjerner

£167 for annual vaccinations felt…

£167 for annual vaccinations felt steep. No advanced indication of cost though I guess it was down to me to ask. Reception pleasant vet a bit surly (maybe just having a bad day).

5. august 2026
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Besvarelse fra Goddard Veterinary Group

Hi, we're sorry to have read your review and that your visit was below expectations. Though routine vaccination costs are published on our practice's website page, the practice will be happy to breakdown the costs upon request. Please feel free to contact the branch directly, or alternatively, we have a complaints policy that can be found at the bottom of our webpage at goddardvetgroup.co.uk as a feedback mechanism, as well as for complaints. Our a apologies the fees were not made clear to you in advance.

Bedømt til 5 ud af 5 stjerner

Goddards veterinary Group

In my lifetime, I’ve registered all of my pets with Goddards as their surgeries have been convenient for the places where I’ve lived. I’ve been coming to the current branch, Gidea Park, for the past 15 years - as you can imagine, not every experience with your pet is a regular check up nor is it always joyful but the staff and vet have always been attentive to mine and my pets needs. They’re very friendly and you can tell they love all animals, not just ‘in it’ for the money.

4. august 2026
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Besvarelse fra Goddard Veterinary Group

That's great to hear and thanks for taking the time to leave others your recommendation

Bedømt til 5 ud af 5 stjerner

We are long time customers

We are long time customers.
Always professionally and friendly.
Great service.
1 cat with ongoing health issues
1 just an old boy.

3. august 2026
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Besvarelse fra Goddard Veterinary Group

Thank you and its a privilege to have treated your pets over the years. Thank you for sharing your experience and opinions with others!

Bedømt til 5 ud af 5 stjerner

Top care!

Took our cavachon to Goddard Wanstead, my husband came over very unwell the receptionist and staff cared for him immediately. Also called me to collect him as they were concerned for him driving. They aren’t only great with pets but also people! Huge thank you to them for their care!

4. august 2026
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Besvarelse fra Goddard Veterinary Group

Thank you and we do hope all is well with the whole family

Bedømt til 5 ud af 5 stjerner

Millie was seen straight away and no…

Millie was seen straight away and no waiting around. Explained what we needed to know and no pushing for extra products or more unnecessary appointments like my previous vet. 5 stars all round.

3. august 2026
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Besvarelse fra Goddard Veterinary Group

Your recommendation is really appreciated, thank you

Bedømt til 5 ud af 5 stjerner

Five stars all the way

Five stars all the way! Professional, friendly staff, a great atmosphere and a genuinely positive attitude throughout. They were especially kind and caring with us and our two cats, Lulu and Milo, which we really appreciated. Highly recommended.

3. august 2026
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Besvarelse fra Goddard Veterinary Group

Great to hear, thank you very much

Bedømt til 5 ud af 5 stjerner

Marianna and Deniz are absolutely…

Marianna and Deniz are absolutely amazing they were very helpful and stayed behind to see our kitten without hesitation, professional yet so friendly and caring to the situation, I highly recommend this vets because of these 2 ladies who make their customers feel comfortable and at ease knowing their pet is in good hands.

1. august 2026
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Besvarelse fra Goddard Veterinary Group

It is lovely to read your review and your recommendation - thank you very much

Bedømt til 2 ud af 5 stjerner

Ridiculous Prices

People were very helpful, but the prices being charged to assist with pup recovery are absurd.

We looked up the dog food and the paste we purchased for our dog, it was less than a quarter of the price on Amazon, pets at home and that’s without mentioning a few others.

Recommended to use as consultants, but never buy medication from them, you will be ripped off.

Please ignore location as Canada. This is due to VPN

1. august 2026
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Besvarelse fra Goddard Veterinary Group

Thank your for your comments and kind words regarding our team.

Whilst unable to comment directly on the dog food price which you mention, as a general explanation, we would like to assure you that whilst we do strive to offer value for money for our clients, there are a number of reasons why we're simply unable to compete with the low prices for pet food or medications sold by large multi-national retailers and/or online.

Online pharmacies or retail warehouses enjoy significant savings on the cost of products they acquire from suppliers on account of the large volumes that they purchase, which far exceed the volumes purchased by even a large veterinary practice. The ‘volume discounts’ they enjoy mean that they are often able to sell medications to customers for less than it costs us to purchase the medication from our wholesaler ourselves.

The second principle reason is that the cost of running a veterinary practice is proportionately much higher than that of an online pharmacy or pet food supplies/warehouse outlet. The high quality of our staff, equipment and facilities is much greater than the cost of operating an online pharmacy, and these overheads are reflected in our fees.

It is entirely understandable of course that you will wish to get a good deal on the cost of food/paste. If the food is a veterinary-prescribed product, we'd always recommend that an online pharmacy approved by the Veterinary Medicines Directorate is used in order to ensure quality and safety.

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