Do not subscribe. You can't cancel and you're automatically renewed into another 12 months. Products are the same, primer, hair masks, same colour lip liners. I feel scammed. Don't bother.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just recently discovered Glossybox and I must say I'm beyond impressed! With everything! The products. The ease of navigating the site. And the customer service is absolutely top notch! Yesterday I... Se mere
Virksomheden har svaret
Glossybox in USA is closing down, and a lot of older boxes are on clearance. I ordered 3 which arrived very quickly, but the last one was incorrect. I reported it right away and included a picture, an... Se mere
Virksomheden har svaret
I would like to understand what means the variations and US numbers in each purchase, this isn’t clear! I believe everyrhing should be clear and intuitive for the costumers. Other point, some glossy b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Glossybox
Skrevet af virksomheden
GLOSSYBOX
Helpful links
About us
GLOSSYBOX is a beauty discovery platform that engages beauty lovers across the world. Every month, we introduce you to five hand-picked global beauty products delivered straight to your doorstep through our beauty mystery boxes. You can start getting your beauty set by becoming a member to any of our subscription schemes available. You can also shop the limited edition beauty boxes on a discounted price once you join the Glossies’ community! Besides the amazing monthly beauty treats, here, at GLOSSYBOX, we provide you the latest beauty tricks and tips in our monthly beauty magazine and through our blog which is full of expert advice!.
Our GLOSSYBOX subscription plans offers flexibility across a wide variety of options provided to match your beauty needs. You can opt fora month subscription plan only for the price of £13.25! This is the perfect package to try out the beauty brand for the newbies! Once you love our beauty boxes, you can sign up to the GLOSSYBOX year subscription for only £11.75 monthly.All our monthly bundles are worth £50 which makes this subscription of excellent value! For Pay Monthly subscription plans, payment for your first box will be taken straight away when you sign up. After this, payments are typically taken on or around the first of the month. On the other hand, if you prefer not to pay for monthly beauty boxes, you can choose to pay up front for 3-, 6- or 12-months plans!Your plan will automatically renew unless cancelled within the term deadline. You can opt out of this renewal service through your online account by cancelling by the 14th date of your final box month. If you want to change to a different subscription plan, you must wait to opt out of your current plan and sign up again after the first of the following month in order to avoid duplicate boxes.
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Kontaktoplysninger
Tyskland
- www.glossybox.com
3,0
Middel
3 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sad you left the US
I just ordered some past boxes, was sad to see the US is no longer able to receive subscriptions, but postage just keeps going up, up, up. I was a subscriber for quite a few years, I have a basement with a stack of pink and multi colored glossy boxes, don't know what to do with them! I am happy you describe the items in the boxes, and put the estimated retail price on there too.
29. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Besvarelse fra Glossybox
Hello Mayvel,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Looks like great value!
17. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Amazing makeup products
Amazing makeup products. Got all my goodies last year and buying more 😊 ❤️
14. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Can’t wait for my order!
The website is user friendly. It was easy to place my order. I love glossy box and I’m looking forward to this year’s Advent Calendar.
14. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order
13. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Both boxes came in a few days.
Both boxes came in a few ame in a few days. I think it was only 3 or 4 days, and the products are great . Nothing broke at all, and if they didn't have a product they put another in as they are older boxes, and I am glad if something is not good I would rather have another product. Thank you
12. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Luv Glossybox
I love Glossybox. Such great products and equal value and the Mystery boxes are always exciting tp receive and full of hidden treasures. Delivery is prompt as well. Can't say enough positive aboit this great company!!!!u
10. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Best, Advent calendar
My daughter-in-law's love glossy box advent calendars. My only complaint is that I thought I was on your email list to get notification when the advent calendar was ready and I heard nothing from you. I thought perhaps you'd gone out of business
11. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Ordering was easy and I placed my order…
Ordering was easy and I placed my order for 4 boxes going to different addresses in about 15 minutes. The women in the family love the adventure of opening a holiday glossy box.
I don’t see where it says ordering a 2023 Advent Box.
Site needs some cleaning up….
10. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Love these!!! They make great gifts!!!
These make wonderful gifts for my daughter and granddaughters!!! They love them!!!
10. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Kundenservice ist unterirdisch…
Kundenservice ist unterirdisch schlecht!! Warte seit fast 4 wochen auf meine bereits bezahlte Bestellung und es tut sich nichts.. Kundenservice schickt einem permanent ausreden.. auf die bitte, die Bestellung zu stornieren und mir mein Geld zurück zu senden wird überhaupt nicht eingegangen!!! Leute Finger weg.. Bestellung:526485834
20. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Glossybox
Hallo Sandra,
Es tut mir leid, von der Frustration zu hören, die in dieser Angelegenheit verursacht wurde.
Gerne löse ich dieses Problem für Sie. Bitte geben Sie Ihre Bestellnummer an oder kontaktieren Sie uns über Ihr Konto und wir werden das Problem umgehend lösen können.
Mit freundlichen Grüßen,
GLOSSYBOX TEAM
awesome item and delivery
6. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy checkout.Great price
6. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Thanks glossybox happy that you still…
Thanks glossybox happy that you still had that available.
5. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Glossybox had been on a continual…
Glossybox had been on a continual steady decline starting the end of 2022/beginning of 2023. Given I WAS a member since mid 2017, I patiently stuck w/them for 4 more months hoping whatever the issue that started this decline worked itself out, it only got 100 times worse, so unfortunately I had to cancel. This summer I decided to try one last time hoping Glossybox had got their issues sorted, I started a subscription again, & how I so wish I could have foreseen the huge mess that I’m still dealing with I’ve been trying for a cpl months to use up the remaining amount of credit on my account from leaving reviews/surveys etc, so I can be done forever with Glossybox!! Again unfortunately but it’s honestly the new normal from glossybox (only as of the beginning of this year), since rejoining, I would have never imagined the decline in this company. Everything can easily be verified as it is very thoroughly thoroughly documented on my account. With the exception of 1 box out of 15 (since 6-24-23), I have not received the correct extra boxes that I actually ordered & purchased!! In fairness I need to mention I was eventually refunded for a majority of the incorrect orders being shipped out. After spending a total of 117.5 hours of my time, around 82-89 photos taken (to include in each email), & roughly 147-161 emails/mssgs I had finally given up regarding any remaining refund amount. I’ve read many other reviews by members/former members they weren’t renewing their subscription or upon receiving more garbage that particular month, it would be their last. Many had already parted with them. I do wish them the best, & hopefully they can recover from this. I’d love to see Glossybox go back to being in the top five beauty box subscriptions.
5. november 2023
Besvarelse fra Glossybox
Hello Ashlee,
Thank you for taking the time to leave your review.
I am truly sorry to hear about this issue. I have taken a look into this and I can see this has now been handled by our Customer Services Team for you.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Love it love it love it
3. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fairly easy website to navigate
Fairly easy website to navigate. Price was nice, we will see what the product is like when we receive it since some of the reviews indicate some empty doors and dirty product.
3. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
What a great price
What a great price! Going to give to my college cheerleader granddaughter for Christmas!
1. november 2023
Besvarelse fra Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.