Glencroft Anmeldelser 

93
•
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My wife and I live in the U.S. and wanted proper British flat cap/Baker Boy hats. We were specifically looking for some 1) made in the U.K. and 2) made with British wool. There is a popular vender her... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A 'proper' shop! What a great experience! I ordered a flat cap for my son's Japanese father on law as we are visiting in October. Ordering was simple, the cap arrived promptly and was extremely well p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

What a find! I ordered something that arrived promptly but in excellent packaging, and a note from a real person! Such a rarity these days…. They offer delightful products at reasonable prices, and b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Drove from Stafford to Glencroft to purchase the Aviator jacket. Met at the shop by Edward who spent time telling me about their products. What a great bloke. Made me and the wife feel very welc... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjleverandør
  2. også i
  3. Hattebutik
  4. Håndtaskebutik
  5. Leverandør af rulamspelse og uldprodukter
  6. Strikkevareproducent
  7. Tøjbutik

Skrevet af virksomheden

A family business established in 1987 in Clapham, Yorkshire Dales. Glencroft focuses on responsibly producing traditional countrywear from wool, sheepskin and tweed. We still manufacture in traditional Yorkshire woollen mills, and use materials including British Wool, Harris Tweed and British tanned sheepskin as well as hand-stitching gloves in Portugal.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

93 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(93)

12 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Men’s Leather belt

Product arrived promptly days after ordering. The belt itself fits perfectly and is of great quality, with a handy bag too!
Would recommend highly,
Many thanks!

9. august 2024
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Hi Louie, thank you so much for your purchase we really appreciate it. Very glad you like the belt and it's a good fit, hopefully it should last you for decades! All the best, Edward and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Ordered flat cap for dad’s birthday

Ordered flat cap for dad’s birthday. Arrived quickly and lovingly packaged. Extremely well made with good quality tweed and a good weight to it. Received a thumbs up dad who has seen the old flat cap in his time. Very happy

5. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thanks so much for your purchase and your review, we really do appreciate it. Very glad to hear your Dad likes it, I hope it gives him many years of wear.

Bedømt til 5 ud af 5 stjerner

Lovely choice of British rare breed sheepskin rugs

Lovely choice of British rare breed sheepskin rugs, the choice we made was just what we were looking for and looks beautiful in our lounge, the finishing touch, Edward was so helpful, his customer service is great and not at all pushy. We are planning a few days holiday in Lancashire and hopefully we are going to visit Clapham and the shop as it looks so interesting and possibly purchase another rug.

9. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much for your purchase Maxine, we really appreciate it. Yes please do pop in and say hello if you're up this way - we're here Monday to Friday. All the best, Edward and all of us at Glencroft.

Bedømt til 5 ud af 5 stjerner

Lovely slippers

My husband bought me a pair of slippers. I’m a north Yorkshire lass so was delighted they were from Yorkshire. The quality is excellent, a lovely colour and the sheepskin/wool is very comfortable and far better than modern synthetic materials. The look great! I have no doubt, we’ll order more from you!
Thank you x

10. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thanks so much for your lovely review, and for your husband for ordering from us, we really do appreciate it. :-) I hope they keep your toes nice and warm particularly in this cold weather at the moment. - Edward and all the team at Glencroft

Bedømt til 5 ud af 5 stjerner

Quality British sheepskin company.

I ordered a Herdwick sheepskin over the Christmas period and it arrived promptly on 2nd January. It's great to know that the sheepskin is British and also tanned and prepared in Britain. Sheepskin tanning is very rare in Britain, so it's encouraging to see that it's still being done.
The skin is exactly the same one as pictured on the website. There was advice on caring for the skin included in the packaging. The skin is gorgeous and I'm absolutely thrilled with it.
I can thoroughly recommend this company.

2. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much for your purchase and your review Andrew, we really appreciate it. We hope your Herdwick rug gives you many years of comfort! All the best, Edward and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. From telephoning the order through to the packaging used. My husband ordered me aDales Sheep Arran cardigan on Monday for my birthday on Saturday 11th November.... it arrived Wednesday......it's beautiful. Thank you very much. Will be in to thank you personally on our next visit.

6. november 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you (and your husband) so much for purchasing from us, we really appreciate it and HAPPY BIRTHDAY for tomorrow too! I do hope your cardigan keeps you lovely and cosy this winter. You're very welcome to pop in and see us if you're in the Dales anytime - look forward to meeting you. All the best, Edward, Rose and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Just received my Saxon jumper and sheep…

Just received my Saxon jumper and sheep logo T shirt. I love them. Great fit and quality. Bought online from this company as I was impressed by their commitment to resourcing and manufacturing as locally as possible. The service was very quick, e mails to Edward were answered quickly and it’s good to be in contact with people rather than‘chat bots’. Even a lovely handwritten note in with the order. Thank you Rose. Going to make a point of visiting the shop when next in the area. Well done Glencroft.

8. november 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thanks so much John for your order and your review, we really appreciate it. And I look forward to seeing you in our shop one day (Mon-Fri). All the best, Edward, Rose and all of us at Glencroft.

Bedømt til 5 ud af 5 stjerner

Quality products

Quality products, UK Made, excellent Customer Service.

7. november 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much for your kind words and your purchase! We really appreciate it. :-) - Edward, Rose and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Beautiful product!

Great experience from placing order to delivery. Beautiful cashmere cowl, colour & quality as described. Loved the packaging and the personal touch of the enclosed note thanking me for my order.

27. oktober 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much for your purchase and review Sharon, we really appreciate it. I hope the cowl keeps you lovely and cosy and warm. All the best, Edward and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Great product, wonderful customer service

Thanks for the lovely wooly insoles. Transformed two pairs of wlaking shoes. Appreciated the handwritten note from Edward - thanks!

29. september 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thanks so much for your purchase Marion, we really appreciate it. I hope they keep those shoes comfy for a long time. :-) All the best, Edward

Bedømt til 5 ud af 5 stjerner

Thanks

Many thanks for the unbelievably quick delivery of my order - I love the Harris Tweed and the flat cap fits perfectly. Appreciate very much!

22. januar 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you for your order Nina, we really appreciate it! Very glad the cap fits you well, I hope it gives you many years of wear. :-) All the best, Edward, Rose and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Interesting and good quality woolllens shop.

Paid a visit to the store in Clapham, as I had seen the shop online, and wanted to try a flat cap and maybe a scarf. As we were walking up to the shop the proprietor passed us in the street and told us he would be open up. After a quick introduction and explanation of the business he left us to it. We, initially, left with a hat, scarf and jumper for me, and a jumper for my other half. The selection of hats upstairs is something to behold. After saying our goodbyes we popped into the pub opposite, and one pint later went back to the Glencroft shop, leaving with another jumper for me, plus a jumper and a leather bag for my partner.
The choice and quality is very impressive, and the price is less than might be expected, especially when purchasing from the shop. Highly recommended and we will definitely be paying another visit.

5. januar 2023
Uopfordret anmeldelse
Glencroft-logo

Besvarelse fra Glencroft

Thank you so much for your kind review Phil, we really appreciate it. It was lovely to meet you and your partner. I'm really glad you like your purchases and do hope they keep you warm for many years. We probably also need to thank the pub for that pint that encouraged you to pop back in!! Thanks again and look forward to seeing you next time. All the best, Edward

Bedømt til 5 ud af 5 stjerner

Finally a fully payed up Yorkshireman

Being a Yorkshire lad and now at the ripe age of 58, it was time to become my dad :-)
Great to find a Yorkshire firm making flat caps, so I ordered a Norber Yorkshire wool tweed cap. Ordered in early December but due to the Post Office strike and Christmas, it took 4 weeks to arrive in Sweden. Lovely quality, size (XXL/62) is spot on, and a lovely hand written note from Rose. Surprised how warm I am when wearing my cap, and my better 1/2 loves it :-)

Made Proper as Glencroft state.

9. januar 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

From one Yorkshire lad to another, thank you! ;-) We really appreciate you giving us a go and glad you've finally received it. We can only apologise for the very delayed post to all our international customers - we are looking if there's anything better we can do if something like this happens again. I do hope it keeps you lovely and warm for many years in the cold Scandinavian winters! And the sun off in the summers. All the best, Edward, Rose and all of us at Glencroft, Yorkshire Dales

Bedømt til 5 ud af 5 stjerner

First-class from start to finish

Excellent communications, well-packaged item with fast delivery. The item itself was superb and fitted perfectly (having checked with the website measuring tool), and I am absolutely delighted. The handwritten note was a lovely touch. I'm very happy and will certainly be shopping with Glencroft again.

9. januar 2023
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much Matt for your order and your kind review, we really do appreciate it. I hope it keeps you warm for many years to come and look forward to catching up again soon. All the best, Edward, Rose and all of us at Glencroft. :-)

Bedømt til 5 ud af 5 stjerner

Customer service is exemplary

Customer service is exemplary. I exchanged a wrong size item and it was delivered by return of post. Product is first class. Would highly recommend this independent company for excellent goods and services. Perfect.

21. december 2022
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much for your purchase Susan, we really appreciate it. Very glad we were able to get the right size to you. I hope it provides many years of wear! All the best, Edward

Bedømt til 5 ud af 5 stjerner

Great job

The only problem was the late delivery which was a common issue with the Royal mail during Christmas holidays. The quality of the hat I ordered is exceptional and the size is ok. Big thanks for the quality provided. I guess if you give a tracking link for parcels parallel to the info after checkout will be a great advantage.

15. december 2022
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Dear Gevorg, thank you for your purchase and your review, we really appreciate it. Yes of course, we will look to make the tracking link clearer, the tracking link is usually emailed from Royal Mail after we send it but we have found that this email is not always received so we are looking into alternative ways of sharing the tracking automatically.

Bedømt til 5 ud af 5 stjerner

Above and beyond.

This company specifically Edward went above and beyond in every way to ensure that my client was cared for and catered for in every way. Glencroft have always been exceptional in every way for me and have gone out of their way for every order I have had. Thank you Edward and the Glencroft team much appreciated. Keep it up.

14. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Dale Sheep jumped over the moon

Question: Does an urban dwelling senior citizen in the US really need a new wool sweater from the UK?
Answer: Narrative follows

First, at some point I signed on to a wait list for the largest size of the Dales Sheep Aran Jumper to be made again, after seeing Glencroft’s gorgeous website while browsing one day. Not that I typically order the largest size of something, but I prefer all of my clothes baggy, with room for layers and room left over to move about comfortably. Just follow their handy size chart for your perfect fit.

One day, completely unexpectedly, I received an email from Edward telling me they were freshly made and ready for purchase. I ordered immediately, adding in the notes section that it was just in time for the perfect birthday gift. Within the hour, I received another email from Edward saying that my order was ready and would be in the post that day via registered mail with tracking!

One week later, my Dales Sheep Aran Jumper was in my hands in the US. Not only is it beautiful and smells of sheep (my cats approve), but I received a personal handwritten note from Rose thanking me for the purchase, for waiting on their list for more to be produced and for wishing whoever was receiving it a special birthday. Additionally, I enjoyed the literature enclosed about proper care, sustainability and the campaign for wool. And, I appreciate that it was shipped in an environmentally friendly paper bag which was plenty sturdy enough for its transatlantic journey.

Well, the birthday recipient was me. At old-lady age, I have to admit that I’ve never had a new wool sweater. For all of my adult life, I’ve only purchased used ones from secondhand shops. This is my first new wool sweater and I could not be happier!

The fit of the 2XL is perfect for my style of wear. I tried it on with two layers underneath and didn’t feel like a sausage. While it is not quite sweater weather here in the US (geographically, I’m just a bit south of Yorkshire), the temperatures dipped overnight and I did wear it out yesterday with multiple layers underneath for a ride on my e-scooter (even retirees can find this mode of transport fun) and was completely comfortable in the chilly morning breeze as I scooted about.

I feel as though I’ve stumbled backward in time and had a friendly and personal shopping experience with shopkeepers I’ve known for decades.

So, back to my original question: Does an urban dweller in the US really need a new wool sweater? Answer: yes, if it is from Glencroft.

Thanks to the lovely pattern and farm fresh smell, Glencroft has allowed me to experience my own mini Escape To The Country.

13. oktober 2022
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Aah, that's such a kind lovely review Sharon. Thank you so much for making us and our jumper part of your day - we hope it keeps you warm for many many years to come - and the cat manages to keep away from it!! All the best, Edward, Rose and all of us at Glencroft

Bedømt til 5 ud af 5 stjerner

Looking for something in wool coupled with excellent customer service, look no further

It was time for a new cap and I wanted tweed. My problem is I need a larger size than most retailers cater for. A web search led me to Glencroft based in glorious Yorkshire.
I’m pleased to say they had just what I was looking for at a very competitive price and in my size.
To cut to the chase my cap arrived - beautifully made, in the colour scheme I wanted and a great fit.
However, there was more. A really special personal note hand written by Rose on behalf of the Glencroft Team. It thanked me for my order and wished me well. Call me old fashioned if you like but it made be appreciate that although ordering on line, I had actually received exemplary personal customer service.
If you are looking for a woollen garment - look no further I’m sure you won’t be disappointed.

5. oktober 2022
Uopfordret anmeldelse
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Besvarelse fra Glencroft

Thank you so much for your lovely review Paul. We really do appreciate you choosing us for your flat cap and I hope it gives you years of wear! Do pop in if you're ever in the Dales. :-) All the best, Edward, Rose and all of us at Glencroft

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