Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Se mere
Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Se mere
The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.
Kontaktoplysninger
1, Crompton Road, Groundwell, SN25 5AW, Swindon, Storbritannien
- 0330 912 5060
- customerservices@giftdiscoveries.co.uk
- www.giftdiscoveries.co.uk
3,1
Middel
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry that your item has broke and that you have had issues contacting us.
We had been advised that this issue with our Contact Us form had been fixed, this will be raised to our IT team to look into this.
I have emailed you directly for further information and we can see what can be arranged.
I apologise for any disappointment or inconvenience caused.
Kind regards,
Chloe
Everything was fine
10. december 2022
Excellent service …
Really enjoyed looking through the catalogue and choosing some gifts for friends. Very pleased with the delivery and quality of the goods. Well done.
12. december 2022
What a rip off!
The picture was not very clear but I thought, at £34.95, the Gift Hamper would contain several items at least. It actually only contained 3 very small tins. What a complete rip off! I couldn't even send it back as I had no alternative birthday gift for a friend. I doubt if I'll ever be ordering from Gift Discoveries in the future.
9. december 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry that it was not clear for you the items in the gift set.
We do advise in the description this is a 'Set of 3 gourmet tins of seafood', I will have your feedback passed along to the relevant team to be looked into.
I apologise for any frustration or disappointment caused.
Kind regards,
Chloe
Great little Xmas tree 🎄
I have no issues with ordering anything from gift discoveries, everything was easy and they kept me updated my issue is unfortunately with the delivery company Evri I have ordered from three different companies who use Evri and they have all been delivered much later than first told. Now I know that these companies use Evri I will think again before ordering anything else. They have gone worse since changing there company name.
12. december 2022
Goods ok, EVRI driver appalling
Goods excellent, EVRI driver rude, swearing and hostile
12. december 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am pleased that you have been happy with your order, but very sorry to see that you did not have good experience with the delivery.
This will be raised across to our courier to be internally investigated, to help ensure something like this does not happen again.
I sincerely apologise for this.
Kind regards,
Chloe
Pathetic
Pathetic, customer service open between 9 and 1 , once through line went dead , finally got through to someone who was actually very helpful
22. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry that you had troubles contacting us.
Despite this, I am pleased that you were able to get through, and that our Customer Services team were able to help.
I apologise for any inconvenience caused.
Kind regards,
Chloe
Confident in the goods and delivery
11. december 2022
Excellent service.
11. maj 2022
When I rang to confirm my order
When I rang to confirm my order my query was handled effectively, efficiently and politely.
7. december 2022
high quality goods but delivery a…
high quality goods but delivery a little disjointed
24. november 2022
Quality items good delivery time
8. december 2022
Everything easy to use and good value…
Everything easy to use and good value for money.
10. december 2022
Good service all arrived in good time
10. december 2022
I was kept informed regarding my order…
I was kept informed regarding my order as at 1st they were out of stock
3. december 2022
The camping lights are light in weight
The camping lights are light in weight, easy to operate (switch on and off) and give an excellent amount of light. Easy to store, ready for power cuts. Just buy some batteries to make them ready for use.
9. december 2022
All items were good quality and value for money. Also delivered promptly.
All items were of good quality and good value for money. A query I had was answered quickly by a very helpful staff member.
9. december 2022
Superb quality just as expected
2. december 2022
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