Gift Discoveries Anmeldelser 

3.471
•
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.

Bedømt til 2 ud af 5 stjerner

Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Se mere

Bedømt til 3 ud af 5 stjerner

The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gavebutik
  2. også i
  3. Bijouteri
  4. Butik med udstyr til hjemmet

Skrevet af virksomheden

Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(3.471)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Too late for Xmas

Was happy with products when they arrived but I'd ordered 2 lap desks for my grandchildren early in December & was informed they'd arrive on Dec 20th at the latest. They finally turned up on Dec 31st - obviously too late for Xmas. Had to find last minute alternatives

31. december 2022
Gift Discoveries-logo

Besvarelse fra Gift Discoveries

Thank you for your review.

I am sorry for the delay with your order.

Unfortunately there was an unexpected delay that meant we had to change the dispatch date, our system should have sent an automatic notification so we will have this looked into to ensure we are keeping our customers as up to date as we can.

We apologise for any disappointment or frustration caused.

Kind regards,

Chloe

Bedømt til 3 ud af 5 stjerner

Ordering and delivery good

Ordering and delivery good
Marble lazy Susan that I ordered was very poorly finished around the rim - rough and sharp. Also strange marks in the marble top. I returned for refund

18. december 2022
Gift Discoveries-logo

Besvarelse fra Gift Discoveries

Thank you for your review.

I am sorry that the order received was not to the expected standard or quality.

Having checked, I can see that you have since been in contact with our Customer Services team who have helped with the return.

I apologise for any disappointment caused.

Kind regards,

Chloe

Bedømt til 4 ud af 5 stjerner

Goods delivered on time and of good…

Goods delivered on time and of good quality. One small issue was that the tins of seeds were poorly sealed and there was considerable leakage. One item was returned due to inadequate size mainly fault of purchaser. Otherwise happy with purchase

28. december 2022
Bedømt til 4 ud af 5 stjerner

Only 4 stars

Only 4 stars due to the fact one parcel has only just been deliveredI Christmas lights brocade present bags and christmas crackers.
To be used next Christmas !!
Apart from that all good..
Today's date 28th December 2022

28. december 2022
Bedømt til 2 ud af 5 stjerner

Broken Xmas gift

I was pleased that my order from Gift Discoveries arrived just in time for Christmas. However, was then bitterly disappointed to discover the contents (a glass waterlily candle holder) broken and useless. The packaging was inadequate for the delicate nature of the item. A small piece of foam had been stuck to the lid of the box presumably to prevent the item moving but it had become detached and therefore the item was free to move during the delivery process. The box was in fact upside down when delivered as there were no instructions to keep it upright. However, there was a large FRAGILE sticker around the box. In future the company might like to supply additional packaging around the item with larger and more secure material over the top to prevent movement in transit.

22. december 2022
Gift Discoveries-logo

Besvarelse fra Gift Discoveries

Thank you for your review.

I am sorry that your order arrived broken.

We do try our best to package our items securely to prevent damage during transit, so you feedback is appreciated and we will have this passed along.

I can see that you have since been in contact with our Customer Services team who are helping to resolve this.

I apologise for the disappointment caused.

Kind regards,

Chloe

Bedømt til 4 ud af 5 stjerner

Great customer care…

Delivery was late by Evri but they made it eventually an Xmas Eve…. Contacted Gift discoveries regarding initial non delivery they couldn’t have been more helpful if they tried… quick response to emails and even phoned me …excellent thank you

22. december 2022
Bedømt til 1 ud af 5 stjerner

3312574CCPPER WaggyDogz Mug Cockapoo…

3312574CCPPER WaggyDogz Mug Cockapoo Perso 1 £14.95 Never. arrived

3. december 2022
Gift Discoveries-logo

Besvarelse fra Gift Discoveries

Thank you for your review.

I am sorry that your order did not arrive.

Having checked, I can see that you have since been in contact with our Customer Services team and we have arranged a replacement for you.

I apologise for any disappointment caused.

Kind regards,

Chloe

Bedømt til 1 ud af 5 stjerner

Wrong T-shirt with Wrong logo sent

1.Despite paying “express” delivery the order has only just this minute arrived!!! It took 4 days.
2. The wrong colour t-shirt arrived with the wrong logo on it. How can you get it so wrong???
3. It’s Xmas eve tomorrow and it’s too late to change it. That means I have got to go shopping for a present tomorrow when my guests are due to arrive. This is so inconvenient and time consuming and putting pressure on me that I don’t need quite frankly.
I am absolutely fuming.

23. december 2022
Gift Discoveries-logo

Besvarelse fra Gift Discoveries

Thank you for your review.

I am very sorry that the wrong product arrived.

We will have this passed along to be looked into, to help prevent this happening again.

Should you want to return this and need any assistance, please do contact our Customer Services team and they will be happy to help.

I sincerely apologise for the frustration and inconvenience caused.

Kind regards,

Chloe

Bedømt til 4 ud af 5 stjerner

thank you in the end.

The items I ordered are great, my only niggle is the delivery problems, which have sorted themselves out now, so thank you for your attention on the phone all has turned out well in the end.23

23. december 2022
Bedømt til 1 ud af 5 stjerner

Questioning order as something missing…

Questioning order as something missing or terrible overcharge on postage !

7. december 2022
Gift Discoveries-logo

Besvarelse fra Gift Discoveries

Thank you for your review.

I am sorry that you are missing an item.

Having checked, I can see that our Customer Services team have since responded to your email advising further information on your order.

I apologise for any disappointment caused.

Kind regards,

Chloe

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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