Buggy software. Kept disconnecting while I was editing things. I completed all integrations, but it never posted any of the posts it said I successfully scheduled. Overall, a huge waste of my time a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wish I looked here before I subscribed. The software is buggy, but I was working around it. There is no support from a person so be very careful. I accessed the account for my free trial and then... Se mere
Never write reviews about companies but this one is truly awful..... they changed the subscription on me without telling me and literally would not let me access my account settings to unsubscribe....... Se mere
I Loooove this app. While I am not crazy about the generated captions, the edits and repurposing of content are incredible. I have more content than I can schedule to post. It's overwhelming in su... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Today, small and medium businesses are 100% dependent on their ability to reach new prospects and increase their brand awareness via social media. To succeed, business owners and professional marketers work another full-time job feeding the social media beasts on all platforms. Munch is a cutting-edge video marketing platform that transforms how businesses create, engage with, and optimize their video content across multiple platforms. Using AI, Munch allows users to produce videos once and use them to generate tailored content for all social media channels, maximizing reach and engagement. With real-time data and trend insights, Munch ensures content distribution is performance-driven.
Kontaktoplysninger
2,2
Under middel
36 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrible clip selection
The clip selection was random and horrible. I'm shoked that there are no options for us to guide the system to make clips from specific people or to make clips about a certain topic. You can only filter that stuff after they are made and what's made us just random
3. januar 2025
Sound quality is terrible
Nov 2024
Sound quality is terrible, have not found away to fix it. It's already been over a month going back and forth with their customer service.. the last weeks or so ive been waiting on a reply.
March 2026
Just stumbled across my review here.. nothing has ever changed. Customer service never got back to me so the problems persisted (audio quality was terrible after using their tool). To my review here they told me to reach out to customer service which I had already done before.. hopeless cause
27. november 2024
Besvarelse fra Munch
We're sorry to hear that but we'd like to help. Can you reach out to our support team via the support icon on the bottom right of the website or via create@getmunch.com ?
The tech is neat but did not capture…
The tech is neat but did not capture full concepts in the video so it often didn't make a lot of sense. It is also very expensive.
24. december 2024
Not entirely satisfied
Not entirely satisfied, as there isn't any option to cut out part of a short you don't want from a video.
12. december 2024
The application itself is ok, customer service is terrible!
The application itself is ok, very basic. I found I wasn't using it very often as I ended up having to always go back and fix the edits it performed. Annual invoice came up, I cancelled and they charged me anyways. Have sent 3 emails with no response. Don't trust them.
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Munch
We'd like to help! In the past there were cases in which users emails didn't get to our support due to email moderation policies by the mail providers. Could you please use the icon on the bottom right of our website (app.getmunch.com) to open a ticket with customer service? We'll refund your credit card for the payment.
A response to my email question…
A response to my email question concerning payment was quickly answered.
5. december 2024
Besvarelse fra Munch
We really try to provide the best support possible to our valued customers. Thank you for your feedback.
Edits are great. Video quality could be better.
I love your edits and captions. Your post copy is ok. My main problem is the quality of the videos seems to decrease after downloading them from your site.
21. november 2024
I feel like I wasted a lot of money on…
I feel like I wasted a lot of money on this app. It’s not very customizable or easy to edit etc. I had this for a while and barely use it it’s just not good for me and my needs. The clips it takes sometimes aren’t even the best ones out of the video so it’s pointless.
1. august 2024
:( not a good experience.
I was billed after removing my subscription. Also, I see that someone else opened this account, not me.
6. november 2024
Besvarelse fra Munch
We're sorry to hear that! Please contact us urgently at create@getmunch.com so we can investigate it and make sure you get refunded and your credit card is not used by anyone else.
Besvarelse fra Munch
Thank you very much for sharing this, Emily. It was our pleasure!
I Loooove this app
I Loooove this app. While I am not crazy about the generated captions, the edits and repurposing of content are incredible.
I have more content than I can schedule to post. It's overwhelming in such a good way.
23. oktober 2024
Besvarelse fra Munch
This is amazing to hear! Keep on Munching
French and Landscape mode are not good…
French and Landscape mode are not good to be used. I could not use any of the videos made by munch
31. oktober 2024
Besvarelse fra Munch
We're sorry to hear that and we'd love to take a look and try to help. Feel free to reach out to our support team.
Helps me create content surrounding my content easily and quickly
Helps me create content surrounding my podcast easily and
31. oktober 2024
Besvarelse fra Munch
Thank you very munch for this review :)
Munch is a must for my business
A super affordable service that streamlines my work process and makes me more productive and profitable. The user interface is easy to use and it allows me to quickly customize and adjust my content before I export it. The SEO intelligence when selecting clips from my long form content is so valuable for my business.
31. oktober 2024
Besvarelse fra Munch
This is so great to hear! The SEO intelligence is actually one of our most popular features, and we're happy to hear it's helping you so much.
Looks good on the website and that's it
Looks good on the website, but the tools for finding good parts in long videos, captions and stock footage selection are awful. Video selection is doing so much nonsense, Stock Footage selection doesn't work most of the time and when it does, the selection ist just way off. They trick you into buying with their 2 sample projects, but you can't test it first with your own footage.
14. september 2024
Uopfordret anmeldelse
Besvarelse fra Munch
Sorry to hear that you feel this way. We'd love to hop on a product feedback call and hear more details if you'd be willing to share. Please reach out via create@getmunch.com
Got scammed and no support service to…
Got scammed and no support service to help.
29. juni 2023
Uopfordret anmeldelse
Besvarelse fra Munch
We're sorry to hear you're feeling this way. Our support team is actually very active and available. Please reach out to us and we'll do everything we can to make sure you're satisfied. You can reach us at create@getmunch.com or via the support widget on our site.
Dette er Trustpilot
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