Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Buggy software. Kept disconnecting while I was editing things. I completed all integrations, but it never posted any of the posts it said I successfully scheduled. Overall, a huge waste of my time a... Se mere

Bedømt til 2 ud af 5 stjerner

I wish I looked here before I subscribed. The software is buggy, but I was working around it. There is no support from a person so be very careful. I accessed the account for my free trial and then... Se mere

Bedømt til 1 ud af 5 stjerner

Never write reviews about companies but this one is truly awful..... they changed the subscription on me without telling me and literally would not let me access my account settings to unsubscribe....... Se mere

Bedømt til 5 ud af 5 stjerner

I Loooove this app. While I am not crazy about the generated captions, the edits and repurposing of content are incredible. I have more content than I can schedule to post. It's overwhelming in su... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. E-markedsføring
  3. Videoredigering

Skrevet af virksomheden

Today, small and medium businesses are 100% dependent on their ability to reach new prospects and increase their brand awareness via social media. To succeed, business owners and professional marketers work another full-time job feeding the social media beasts on all platforms. Munch is a cutting-edge video marketing platform that transforms how businesses create, engage with, and optimize their video content across multiple platforms. Using AI, Munch allows users to produce videos once and use them to generate tailored content for all social media channels, maximizing reach and engagement. With real-time data and trend insights, Munch ensures content distribution is performance-driven.


Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Buggy software

Buggy software. Kept disconnecting while I was editing things. I completed all integrations, but it never posted any of the posts it said I successfully scheduled. Overall, a huge waste of my time and money.

11. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

BEWARE of this site!!!

BEWARE of this site!!!! SCAMMERS!!!!! I signed up for the free trial paid it thru Apple Pay and now I can’t sign back in!!! And no customer service!!!! The page where you can email them doesn’t work!!!!!! Now I have to find a way to cancel my subscription!!!SCAMMERS!!!!

8. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't use Munch

Don't use Munch! You can't cancel your subscription, they won't even answer your emails. Awefull company, would never recommend.

13. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Never write reviews about companies but…

Never write reviews about companies but this one is truly awful..... they changed the subscription on me without telling me and literally would not let me access my account settings to unsubscribe..... they are extremely sneaky and looking to take advantage of you + the new update is trash. Awful service not worth it at all, any other clipping service is better

1. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor On-line Service

I signed up for Munch’s free trial believing it would be different from similar platforms. By day two, I realized it wasn’t a fit and attempted to cancel.

Despite their claims, there was no visible “unsubscribe” or “cancel” option available on my account. When I provided screenshots showing exactly what I could see, support responded that the issue was due to the button being the wrong “color,” which frankly did not resolve the problem — and nothing changed when I checked again later.

Out of caution, I locked my credit card. While I was later told my subscription had been canceled, my payment information is still retained, which raises additional concerns about transparency and trust.

Because of this experience, I cannot recommend this company.

22. januar 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I loved the concept and ease of…

I loved the concept and ease of integration. As an entrepreneur with 99% of clients being African American, there is not enough diversity with images. My clients noticed immediately bc I use images that they relate to.

1. december 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I wish I looked here before I…

I wish I looked here before I subscribed. The software is buggy, but I was working around it. There is no support from a person so be very careful. I accessed the account for my free trial and then I paid , did 2 posts (which I had to rework a bit) then my login stopped working after my trial. They are still taking my payment, I cannot access the platform. When I try to cancel the AI says login to the account and cancel.

9. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible software

Terrible software, verry buggy and doesn't make good clips from your content. I do NOT recommend giving this company any money. They still haven't responded to my customer support request after 7 days.

12. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Buyer beware

I was recommended to try this by Tony Robbins business mastery. Even though my friend said he had issues with site I still gave it a shot, I did the free version, and of course I needed the upgraded version once I uploaded video, I added some crappy B roll that AI suggested (not useful) and then from that point on website froze on my. I thought it was my connection but nope it was just that site. I probably went back another 2 or 3 times and it would again completely freeze on me. As a busy business owner I don’t have time for this. I requested my money back and they refused. The lady Diana accused me of asking for my videos back. Could care less about anything I uploaded. I just think I puked$45 out the window.

15. april 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I love the interface

I love the interface. Works well. But I wish you had an app so I could work on my iphone

8. marts 2025
Uopfordret anmeldelse
Munch-logo

Besvarelse fra Munch

Thank you for the review, Kevin! Re-App, it's on our roadmap. Stay tuned :)

Bedømt til 5 ud af 5 stjerner

Fantastic customer service.

Accidentally signed up for the annual subscription when I meant to sign up for the monthly subscription. I reached out to customer support about this issue and they resolved it very quickly. I'm very satisfied with the support I received for this issue and I'm excited to continue using Munch for our marketing purposes.

20. januar 2025
Munch-logo

Besvarelse fra Munch

We always strive to delight our customer, either with our product it with our customer service. Thanks for this feedback, Tim.

Bedømt til 5 ud af 5 stjerner

Wonderful Ideation Tool

Really impressive either as a final cut or options to help ideate. Really helpful resource, and excited to explore integrations and development of additional features.

17. januar 2025
Munch-logo

Besvarelse fra Munch

Thanks for the support, Jonathan. Keep in Munching!

Bedømt til 1 ud af 5 stjerner

Charged for 1 year

Charged for 1 year

17. januar 2025
Munch-logo

Besvarelse fra Munch

Sorry to hear that you didn't mean to acquire an annual subscription. Please reach out to our customer service via the web app or create@getmunch.com and we'll do our best to help.

Bedømt til 2 ud af 5 stjerner

It’s alright, will try Descript.

I understand the methodology of Munch, take long-form videos and reduce them to smaller clips. I get it.

But what if I don’t want clips? Suppose I just wanted a way to add captions and keep my long-form video?

There should be a way to bypass the making of clips and just use the captions feature.

I just saw that Descrip now has the ability to make clips. I believe I will give them a shot. If it works well, I’ll be canceling my Munch account…again.

Lastly, is there a way to add videos to Munch without creating a new project?

12. januar 2025
Munch-logo

Besvarelse fra Munch

Hi,

Thanks for the feedback. There's actually a way to do just that.

Note that when you log into Munch there are three different projects you can choose from: "Create Clips", "Resize Videos", "Add Captions".

It sounds like you're looking for the latter.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere