Getir Anmeldelser 

8.265
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Tolles Unternehmen: Liefern Top Lebensmittel zu günstigen Preisen innerhalb von 15 Minuten. Ich habe bisher nichts Besseres erlebt. Jetzt hat dieser geniale Lieferdienst, warum auch immer, in Deu... Se mere

Bedømt til 4 ud af 5 stjerner

Service greatly improved since last review , Very quick delivery's sometimes too quick lol Drivers always super friendly and read the instructions for delivery (Unlike competitors) . Good selection b... Se mere

Bedømt til 4 ud af 5 stjerner

That's an amazing service. I often rely on Getir in Kadikoy and almost always satisfied with their core services, as well as Locals and Food offerings. They only drawback is their Water service. T... Se mere

Bedømt til 1 ud af 5 stjerner

Wenn Bestellung unvollständig: Bot antwortet, dass Du umgehend mit „einem Menschen“ verbunden wirst………… 11 Minuten später………. Nix! Keine Reaktion! Wenn Du monierst… „hallooooo“ bekommst Du... Se mere

Virksomhedsoplysninger

  1. Udbringning af dagligvarer

Skrevet af virksomheden

We deliver groceries in minutes so that you can spend more time doing the things you love.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

8 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(8.265)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service!

25. oktober 2023
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

Bedømt til 2 ud af 5 stjerner

The delivery takes too long

The delivery takes too long. And the Prices for both products and deliver charge is too expensive.

11. oktober 2023
Getir-logo

Besvarelse fra Getir

Hi,
We're sorry to hear we didn't leave a good impression. Our team has contacted you via email, but were unable to reach you.

When you have a moment, please provide us with your phone number or email support@getir.com and we'll get this sorted for you ASAP.

Best,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

I'm disabled and honestly have a…

I'm disabled and honestly have a terrible knack of forgetting something!
Getir has saved me quite a few times now! Its incredible how easy the app is navigate and then it feels like you just ordered and they are on the way! The drivers have always been so friendly and kind, I can't rate them high enough.
The whole service is fantastic

26. oktober 2023
Getir-logo

Besvarelse fra Getir


Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

All good

All good. Very fast. Polite driver.

20. oktober 2023
Getir-logo

Besvarelse fra Getir


Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

Always on time and polite friendly…

Always on time and polite friendly couriers! If there are ever any issues they're always resolved quickly!

21. oktober 2023
Getir-logo

Besvarelse fra Getir


Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

Always very kind and helpful guys

Always very kind and helpful guys. Delivered within half an hour, sometimes even less. Definitely recommend

9. oktober 2023
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

Bedømt til 1 ud af 5 stjerner

Awful awful service

Awful awful service. We ordered last night as we needed crisps and hummus at short notice. The courier came 15 minutes later with a totally different order, which was obviously of no use to us. After an hour, he returned saying he needed all the stuff back. I had to ask for our order to actually be brought to us. He returned later with half our order. When I said we were missing many items, he said he would bring them in a minute, which he never did. We only wanted the crisps and hummus. The other items were only ordered to avoid the small order fee.

I contacted the company on the app. After 24 hours they responded saying they would refund us for the crisps and hummus. No compensation for the awful, awful service.

22. oktober 2023
Uopfordret anmeldelse
Getir-logo

Besvarelse fra Getir

Hi,

We see that you haven't yet filled out your information request.

We’re really keen to be of assistance and so please feel free to reach out to us at support@getir.com for further support.

Best,
Team Getir 💜

Bedømt til 1 ud af 5 stjerner

No delivery but took my payment

18. oktober 2023
Uopfordret anmeldelse
Getir-logo

Besvarelse fra Getir

Hi,

We see that you haven't yet filled out your information request.

We’re really keen to be of assistance, so please feel free to reach out to us at support@getir.com for further support.

Best,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

Very quick & friendly service

Very quick & friendly service. Excellent if you don't want to go shopping delivery straight to your door.

14. oktober 2023
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for your kind words. We can't wait to continue delivering you ultra-fast groceries.

Best,
Team Getir 💜

Bedømt til 1 ud af 5 stjerner

ETA not correct

ETA not correct, costumer service ignoring you when you want to cancel your order but if you want to know order status then they are replying and lying again .

This happend at least 4 times and this is my last time dealing with this app

19. oktober 2023
Uopfordret anmeldelse
Getir-logo

Besvarelse fra Getir


We see that you haven't yet filled out your information request.

We’re really keen to be of assistance and so please feel free to reach out to us at support@getir.com for further support.

Best,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

Always a pleasure to use this app…

Always a pleasure to use this service,delivery is usually real quick and delivery people are super friendly,

13. oktober 2023
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for your kind words. We can't wait to continue delivering you ultra-fast groceries.

Best,
Team Getir 💜

Bedømt til 1 ud af 5 stjerner

This company is a sh** company to work…

This company is a sh** company to work for they dnt pay you n still expect you to work they dnt giv a sh** about you either they act like they do I’ve left now n still they don’t want to pay me the money am owed some scummy company my advice don’t order or work for this company their finished

19. oktober 2023
Uopfordret anmeldelse
Getir-logo

Besvarelse fra Getir

Hey,

We’re so sorry to hear this. We’ve just sent you an information request, which will expire in three days’ time. If you’re happy to share your contact details, we’ll get in touch ASAP.

We’re ready and waiting to help you!

Speak soon,
Team Getir 💜

Bedømt til 5 ud af 5 stjerner

Experience was ok once I got the hang…

Experience was ok once I got the hang of ordering for first time, the prices are high and portions are smaller and the choice is limited

19. oktober 2023
Getir-logo

Besvarelse fra Getir

Hey,

Thanks for sharing your thoughts - we really appreciate your feedback!

We've taken your feedback on board and look forward to welcoming you back for a positive experience!

Best,
Team Getir💜

Bedømt til 5 ud af 5 stjerner

Service/Products

The products are very good.
Value for money.
Very good promotions
The service and delivery are excellent.

16. oktober 2023
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

Bedømt til 1 ud af 5 stjerner

Joke of a company

I had an issue with them because they keep lying on their ETA so they gave me a discount code. However that new order was once again very late as the order still had not left their place 10 minutes after the delivery ETA. On top of this, the discount code made my order cheaper obviously so they added 3.99 as a small order fee. This company is officially a joke.

14. oktober 2023
Uopfordret anmeldelse
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for sharing your feedback.

We hope you find our solution helpful, and we’re looking forward to delivering your groceries again soon!

Best,
Team Getir 💜



Bedømt til 2 ud af 5 stjerner

Getting worse

My last few orders have been problematic. A few times recently I've been delivered items that are already out of date. Support usually offers credit or refunds, but just don't send out old stock in the first place! My latest order had 2 items out of date, 1 in date by a day but looking bad (the kind you wouldn't pick up yourself in a shop), and then some alcohol-free beers when the listing on the app didn't mention AF in either the title or description! A tinyneien of text at the bottom of the detail page was the only mention. In-app chat said they couldn't help as I'd opened the box before noticing, and they said to make an official complaint over email, and over email I just told me the same thing, dismissing me both times and not admitting that the item is listed inaccurately in their store. The least I wanted was an admission that they need to change the listing. Getir is a premium-priced service, so they need to deliver on it.

14. oktober 2023
Uopfordret anmeldelse
Getir-logo

Besvarelse fra Getir

Hi,

Thanks for sharing your feedback.

We hope you find our solution helpful, and we’re looking forward to delivering your groceries again soon!

Best,
Team Getir 💜

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere