Have sent an item back due to scheduling Mishap and am now being ignored via email, WhatsApp and phone. No refund been given but they’v recieved the product back.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love Get Harley, the team are so on point with everything! Quick answers, updates when they are finding something out. Really helpful information information. Super quick turn around from ordering... Se mere
This is hands down the BEST medical grade skincare I've used. Having previously used Medik8 and another brand and seeing no difference, I wasn't in high hopes but my GOODNESS this brand has surpassed... Se mere
Hi, The prescribed Neostrata Enlighten Serum and Medik8 eye cream are excellent products and I will certainly continue to use them. Many family and friends have commented on how good my skin looks... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
GetHarley is a digital platform and service that connects some of the world’s most renowned skincare professionals with consumers, for skin consultations and personalised, product regimes of exclusive, science-led brands, delivered to-their-door. GetHarley is the first platform to combine technology with the human instinct and judgement of a skincare professional to deliver a deeply personalised and highly effective skin health journey.
Kontaktoplysninger
2 Riding House St, W1W 7FA, London, Storbritannien
- hello@getharley.com
- www.getharley.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Private Concierge in terms of skin products!
Everything is very smooth, the website is user friendly and the whole idea of getting support during this journey is brilliant. Even when one of the products was a bit delayed everything was organized so well and I got updates in the meantime. It's just really reassuring that someone has my back when it comes to getting the right products and updating the skincare routine.
Get Harley are wonderful
Get Harley are wonderful. They reply quickly to my queries and regularly check in to see if I need anymore products or if I want to change anything. They are very knowledgeable about all the products.
Great products
Great products, prompt delivery, i was kept updated whilst waiting for my delivery, i have also had a follow up message to check i am getting on with the products.
Best sun protection I have ever had…
Best sun protection I have ever had leaves such a lovely finish on your skin winner all round!
Very impressive customer service!
I was thoroughly impressed with the level of customer service provided by GetHarley. They guided me seamlessly through the entire ordering process, leaving me well-informed on how to apply the products and when to expect them in the mail.
When the dropper of a serum I ordered arrived broken (not GetHarley’s fault), they were quick to investigate, kept me updated on the progress, and promptly sent a replacement free of charge.
I'm very happy with my experience ordering from GetHarley, and their exceptional customer service will definitely have me coming back when it's time to reorder.
First class customer experience and range of products
I have been using various skin products from GetHarley for a number of years and am so impressed with their customer experience, regular updates, range of products, online portal and consultations if required. Efficient and fast delivery of the products which are beautifully presented in a personalised box. I know my skin is in the best hands and I wouldn’t use anything else. Would highly recommend.
Quick and reliable access to the…
Quick and reliable access to the prescribed skin care and fast delivery. The company uses a WhatsUp based communication and sends reminders and updates on your order for an additional reassurance. Overall a very positive experience!
Goods are delivered promptly and they…
Goods are delivered promptly and they always check in to make sure all is right and if they can do anything further to assist
I have just had my first order from…
I have just had my first order from GetHarley and received a very warm welcome to the company! My products arrived swiftly and well packed in a personalised box, and the team write friendly and informative messages, encouraging contact with them to ask questions, get help with problems and re-order products. A really enthusiastic group of people who seem genuinely interested in their clients!
❤️very good products and the box is…
❤️very good products and the box is lovely with my name on it❤️
Great skincare products
Great products that actually do make a difference to your skin. Whilst the products may be considered on the pricey side they are worth every penny. I've had many compliments on my skin since I started using the skincare regime suggested by my skincare consultant.
Consistently is the key
Im in my sixties and I have used numerous brands over the years which have all felt good to start with but with the PHformula I am continuing to see improvement in my skin.
Wonderful
I liked the machine that they used to see how the skin barrier is doing before the treatment. I was happy that the consultation was free.
The honesty of the prescription of the product and the quality as well
The flexibility of the appointments with Dr Rasha
The luxury of the clinic
The way i deal with dr Rasha , dr sara & the staff makes me feel like a family
The results of the products
Great customer care…
GetHarley has such great customer care - it's not even service. . . it's care! They communicate with your skin practitioner and help you set up a regime. For someone like me who has no idea which skin product to use, or put first they are great for answering any questions. The cherry on top is they check in with you a month in to see how the products are working for you. Love this care and my skin is looking flawless! Thank you :) Xx
Such an amazing experience with…
Such an amazing experience with GetHarley! They've literally gone above and beyond to help with everything and answer any questions or queries Ive had. Products were delivered really quickly and updates were given every step of the way. Also absolutely in love the with products recommended to me. Highly recommend them !
Great customer service
The service is first class. Easy and effective ‘what’s app’ communication and with a real person at the other end dealing with the ordering.
Excellent products and support from the…
Excellent products and support from the Team . My skins never felt better
Super products my skin is much…
Super products my skin is much improved. I would highly recommend
I’ve always looked after my skin and…
I’ve always looked after my skin and have a good skin care regime, often told I look at lot younger than I actually am. But being menopausal and noticing changes in my skin I was recommended the Obagi skin care plan. I was cautious at first due to the price and didn’t want to waste my money, however I’m so glad I went ahead and purchased the skin care plan.
After 2-3 weeks of using, you can already see a big difference, my skin looks and feels firmer, hydrated and I’m forever getting compliments on how great /fresh I look.
I would definitely recommend anyone looking for good skin care advice. Speak to your clinician and get a personalised plan that suits ‘YOUR’ skin, you won’t have any regrets! 👍
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








