Bellhop Moving Anmeldelser 

5.215
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

BELLHOP - NOT THE PROFESSIONAL MOVING COMPANY WE THOUGHT WE WERE HIRING I would strongly caution anyone against using Bellhop Moving based on our experience. What should have been a straightforwar... Se mere

Bedømt til 1 ud af 5 stjerner

We hired Bellhop for a move based on a written agreement that clearly specified 5 movers and 2 trucks. On the actual moving day, they sent only 1 person with a single SUV-style van a fraction of t... Se mere

Bedømt til 5 ud af 5 stjerner

Really appreciated not having to piece together all the moving parts to our out of state move. Our liason Becca was an excellent communicator, and helped walk us through the process. We had a minor hi... Se mere

Bedømt til 5 ud af 5 stjerner

Darius and Mike of Balance Detroit Moving Company were phenomenal throughout the moving process. They were communicative, timely and thorough. They came in and got straight to moving. Asked questions... Se mere

Virksomhedsoplysninger

  1. Flyttefirma
  2. også i
  3. Flytte- og opbevaringsfirma

Om Bellhop Moving

Skrevet af virksomheden

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
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Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,4

Alle anmeldelser

(5.215)

34 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Crew leader ruined the experience.

The crew leader didn't load the 2-26' trucks fully. They dropped several things during the loading. They were dismissive about dropping items. The crew leader complained incessantly about the workload. The crew leader pointed out anticipation of going to the next job that was over 3 hours in the future. Lack of focus on wrapping our project up. The had room. I visually saw it. They were instructed they could leave a mattress and box spring if needed. Instead, they left important items including pictures, etc. Now, my wife and I had to fly back, rent a car, then a Uhaul, then load and drive back to our new home in Iowa. It will cost us an additional $1600. I am one to leave a tip, even on moderate to bad service. Because of the crew leader not loading the remainder of our items and it costing me, I will not be leaving a tip this time. She can tip the other people. On a positive the driver AJ was very nice and professional. The loaders, other than the crew leader were positive on interactions with my wife and kids. Very disappointed in having fix their lack of discipline to finish the loading project. The second driver was not helpful or professional upon delivery. He slept in his truck without letting us aware we were good to start unloading. We waited about 20 minutes before checking on him, waking him up to get an update of next steps. He didn't help to open the trailer door which I found could be a danger and liability concern if one of us novice people got injured attempting to open the door and get the ramp prepped. I did a lot of homework on finding a moving company. I've never utilized one before. Bellhop was the cheapest. I now believe they were the cheapest because of cutting some corners and ultimately costing me more money after the delivery/unloading was done. Items should not have been left behind. Trucks should not have taken off. They had more room. Zero doubt in my mind about this. The crew leader made this happen.

29. december 2024
Uopfordret anmeldelse
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Besvarelse fra Bellhop Moving

We sincerely apologize for the negative experience you had during your move. The issues you described regarding the crew leader’s attitude, the loading process, and the subsequent challenges you faced are deeply concerning and fall far below the standard of service we aim to provide.

We regret that you were left with items behind and had to go through additional efforts and costs to resolve this. While we were not notified of these issues on the move day, which limited our ability to address them in real time, we take your feedback seriously and will share it with the relevant teams to prevent such incidents in the future.

We’re glad to hear that some members of the team, including driver AJ, provided a positive experience and were professional and kind in their interactions. However, we recognize that this does not negate the overall frustration and inconvenience you faced.

Thank you for sharing your experience with us. We regret the challenges you faced and appreciate the opportunity to learn from your feedback to improve our services.

Bedømt til 5 ud af 5 stjerner

A+++

I give Michael and Keenan A+++ for their professionalism, efficiency, and friendliness. They completed the job quickly and noticed everything. They offered recommendations and made sure they were thorough. I really appreciated them and Bellhop, and I plan to tell all my friends and family!

6. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just moved to Tampa from Chicago and…

Just moved to Tampa from Chicago and the bellhop movers were fantastic. I used them to help load and unload the Uhaul on both ends of the trip. In Tampa we were helped by Matthew, Roberto, and Vanessa. They were fantastic! I would use bellhop again!

28. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Prior Bellhop users

We have used bellhop moving before earlier this year when we moved into our new home, and they did a great job for us! Pat and Manuel were both prompt and moved everything we needed moved without any issue. They were both kind and efficient.

29. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing service!

My movers, James and Alfondo, were so great! Very professional, very nice, efficient, and handled all my items with such care! Would recommend any time!

29. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Phenomenal Experience

My first time using movers and what an awesome time it was! I’ve heard great things about Bellhop and they did not disappoint! The Dream Team: Shaaf (Team Lead) Joann (Driver) Andre (Pro) Matt (Pro) They were fast, fun, efficient and took great care when moving my stuff from house to house. Thank you all so much!

29. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend bellhop!

Bellhop was super easy to work with for my cross country move. They were communicativ, efficient and organized. It was by far the best price of any other company I talked to and I appreciate that they Work with local businesses. I would definitely use again!

29. december 2024
Bedømt til 1 ud af 5 stjerner

This is for my Houston move

This is for my Houston move. I want to give ZERO stars to this Bellhop Company! ZEROOOOOO. I have never worked with a company who will never let you speak to their supervisor. I booked packing services only and stated it in my notes as well and i was charged $173. I called 48 hrs in advance to inform them I wouldn't need their services and they said it would cost me $200. So i decided to keep the service. On the day of they realized it was only a packing service in which i booked on Dec. 11th online. They called me to tell me it will now cost me $284 per hour w/ a 3 hr minimum to pack up my kitchen because THEY didn't realize it was only a packing and not load and unload. I never even left an address to unload at. SMH. I said oh no that's not in my budget; can you please have a Supe reach out to me asap to dissolve this issue? Do you know the rep tried to blame me and harassed and yelled at me for asking them to refund and cancel due to their negligence. Then he told me that even with a reservation confirmation which the price is confirmed that it will go up. That's unethical practice. They ended up canceling with no call or email from the higher ups and now I'm stuck packing everything by myself and they have the nerve to charge my card $200!! What a joke this company is. I would definitely stay away!!!

22. december 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I would not hire them again

Guys were great but Bellhop charged me almost $500 more after the move with no explanations!! I requested multiple times a detailed invoice, nobody bothered to respond. So disappointed!!

13. december 2024

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