Bellhop Moving Anmeldelser 

5.215
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

BELLHOP - NOT THE PROFESSIONAL MOVING COMPANY WE THOUGHT WE WERE HIRING I would strongly caution anyone against using Bellhop Moving based on our experience. What should have been a straightforwar... Se mere

Bedømt til 1 ud af 5 stjerner

We hired Bellhop for a move based on a written agreement that clearly specified 5 movers and 2 trucks. On the actual moving day, they sent only 1 person with a single SUV-style van a fraction of t... Se mere

Bedømt til 5 ud af 5 stjerner

Really appreciated not having to piece together all the moving parts to our out of state move. Our liason Becca was an excellent communicator, and helped walk us through the process. We had a minor hi... Se mere

Bedømt til 5 ud af 5 stjerner

Darius and Mike of Balance Detroit Moving Company were phenomenal throughout the moving process. They were communicative, timely and thorough. They came in and got straight to moving. Asked questions... Se mere

Virksomhedsoplysninger

  1. Flyttefirma
  2. også i
  3. Flytte- og opbevaringsfirma

Om Bellhop Moving

Skrevet af virksomheden

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
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Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(5.215)

34 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Moving Day

Matthew and Javier were great and efficient! They got my move done in an hour!

4. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great moving service for close proximity.

Michael was our team lead and arrived early, his team got the job done in half the expected time. No complaints, nice group and did the job that was asked. Would definitely book again!

1. februar 2025
Uopfordret anmeldelse
Bellhop Moving-logo

Besvarelse fra Bellhop Moving

Kirsten, thank you so much for the wonderful review!

Bedømt til 5 ud af 5 stjerner

Helpful and Seamless

The team members I worked with from booking to moving day were all helpful. There was clear communication. The driver, the unloading team helped make a the day a success.

11. januar 2025
Bellhop Moving-logo

Besvarelse fra Bellhop Moving

RMJ, thank you for taking the time to share your fantastic moving experience with us!

Bedømt til 5 ud af 5 stjerner

Our movers went OVER and BEYOND today

Our movers went OVER and BEYOND today! They helped in ways we didn’t expect, and we are so very grateful. They cared for our things, made sure everything was protected, and did what they could to reorganize in the new space. I would HIGHLY recommend them to anyone, ans we are thankful for their help today!

30. januar 2025
Bellhop Moving-logo

Besvarelse fra Bellhop Moving

Tara, thank you for taking the time to write a review! We hope you enjoy your new place.

Bedømt til 5 ud af 5 stjerner

Phil and Mike were amazing

Phil and Mike were amazing. Did everything asked and did it fast. Will definitely use again

30. januar 2025
Uopfordret anmeldelse
Bellhop Moving-logo

Besvarelse fra Bellhop Moving

Kevin, thank you for the fantastic review!

Bedømt til 1 ud af 5 stjerner

Bellhop Moving is a Deceptive and Predatory Brokerage Company

Bellhop Moving is a deceptive brokerage (not a direct moving company) that intentionally underquotes customers to lure them in, only to inflate charges by 350% or more after services are rendered. The kids they hire as "movers" are not professional or qualified movers, and they even admitted underquoting is standard practice for Bellhop.

The company makes no effort to be transparent about pricing. They quoted me 4 hours to move a 750 sq. ft. apartment just 3 miles, with only one large furniture item (a 3-seat couch) and total possessions that filled only half a truck. The move ended up taking nearly 11 hours, and with all charges, the cost exceeded $3,000 - an outrageous, predatory scam.

When I reported these serious issues mid-move, Bellhop lied about sending help and never followed up. Post-move, they falsified documents sent to my credit card company, falsely claiming more movers were present and that I never raised any issues or concerns, despite extensive communications proving otherwise. The Better Business Bureau (BBB) has been trying to hold them accountable for years due to an overwhelming number of similar complaints (1.2-star rating, 131+ complaints), but the State Attorney General offices have not yet taken action.

This company is a scam, a bait-and-switch operation, and a consumer nightmare. If you value your time, money, and sanity, hire one of the many alternatives to Bellhop Movers.

19. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best Moving Experience

The moving team led by Ari were just perfect. They were professional, personable, and efficient. They moved everything with speed and effectively.

30. januar 2025
Bellhop Moving-logo

Besvarelse fra Bellhop Moving

Susan, thank you so much for the wonderful review!

Bedømt til 5 ud af 5 stjerner

Thank you Chris and Amahrion!

Chris and Amahrion were the best! They treated our belongings with the utmost respect, and they always asked for our thoughts and permission while organizing the pieces into the moving van. We highly recommend them, and as this is our second move with Bellhop, we will definitely be sticking with them in the future. Thank you all!

26. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AVOID AVOID AVOID AVOID

The Bellhop truck had a leak during a move from Los Angeles to rainy Seattle – to the extent that boxes had puddles of water on the inside and the contents ruined, mostly expensive books for my work. They offered me $13 compensation for 20 boxes of ruined books and other goods. Avoid this company. They don’t take responsibility for their own faulty equipment.

Edited to add: The company later increased their compensation to $121.20. But notice their reply still doesn't take full responsibility - "moisture exposure may have occurred while loading or unloading." I have pictures of the weather conditions during loading and unloading, and their own movers told me the truck had a leak.

27. december 2024
Uopfordret anmeldelse
Bellhop Moving-logo

Besvarelse fra Bellhop Moving

We’re truly sorry to hear about the damage to your belongings during your move from Los Angeles to Seattle. We understand how frustrating this must have been, especially given the sentimental and professional value of your books.

To clarify, after a full inspection, we confirmed that the truck did not have any leaks. However, given the heavy rain conditions during transit, moisture exposure may have occurred while loading or unloading. Regardless, we understand the impact this had on your move, which is why we provided a $120 goodwill compensation—far exceeding the standard valuation coverage outlined in our terms.

We regret that your experience did not meet expectations and appreciate your feedback. While we can’t undo the damage, we are always looking for ways to improve and ensure better protection for our customers’ belongings in the future. If you have any further concerns, please don’t hesitate to reach out to our support team.

Sincerely,
Bellhop Support Team

Bedømt til 1 ud af 5 stjerner

As a former KANSAS CITY MO Bellshop…

As a former KANSAS CITY MO Bellshop contractor do not use . They are overpriced moving brokers. That hirers anyone that goes on there site and applies to lead and do moves . Paying $83 per hour for the contractors while charging the customers over double the price and not doing any of the work . The name of my moving company is Haul Pros LLC , during 2024 we did over 50 moves for Bellhop becoming there top pro. during our business observed, they get very little detail. They do not care about their contractors or their clients as our partnership ending due to Bellhop charging a client over 4,000 dollars and paying us only $900 in which we told Bellhop we didn’t have two 26” trucks available during the date they needed however they had no other movers and told us to go with the smaller truck this caused big issues with the client that was a veteran. They took $300 out of our pay and they took no lost . This has been a persistent thing with Bellhop them doing whatever to book a job and once it’s booked, they do not care about the client or the contractor so in all if you’re looking for a moving company, please do not use Bellhop they own no trucks and have no moving cruise. They contract out cheap labor in charge the client almost 4 times the price of what they pay their contractors if you’re looking for affordable service we have over 300 5 star reviews Never use contractors and own our own trucks. For any questions contact us via email haulprosllc.wix

5. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

On time

On time. Professional. And fast considering how last minute our move was. Couldn't ask for more. 10 out of 10 recommend.

19. januar 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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