Nous n’avons pas pu obtenir une location classique et l’information du tourisme à Aix en Provence a recommandé Getaround, une formule simple et efficace. Nous ne connaissions pas l’application et avon... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Oui, voiture propre, tout considéré suffisamment puissante. Acces tres facile. AC pas puissant mais le jour etait frais. Aussi l'indicateur du niveau d'essence n'a pas change apres 250 km. En general... Se mere
Bardzo fajny pomysł użyczania prywatnych samochodów. Proces rezerwacji a później użyczenia samochodu bez problemów. Doskonała alternatywa dla wypożyczalni ( nie wiedzieć czemu wyjątkowo drogie i trudn... Se mere
Virksomheden har svaret
The owner cancelled the booking the day before with a silly excuse (a flat tyre). Just after I sent my video (new verification system). That gives the owners the chance to apply a very conservative ap... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Kontaktoplysninger
Bevis Marks, EC3A, London, England, Storbritannien
- +44 20 3318 7571
4,1
God
423 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to use and affordable
Very easy to use and affordable.
I definitely recommend this app
15. april 2023
Besvarelse fra Getaround - UK
Hello Marcel,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Simon
The car I needed for new job on Monday…
The car I needed for new job on Monday would not move on Sunday evening when I went to collect it. A wheel had seized as it had stood for a week.
22. april 2023
Besvarelse fra Getaround - UK
Hello,
Thank you for taking the time to leave us your review, I'm really sorry to hear about this experience.
We've passed your feedback through to our safety and quality team so that we can make sure this type of incident does not occur again.
Kind regards,
Laura
Getaround permet l’accès à un véhicule…
Getaround permet l’accès à un véhicule de location très facilement et l’application est intuitive ! Je recommande !
La prochaine évolution serait de mettre tous les véhicules en déblocage automatique peut être ?
22. april 2023
Besvarelse fra Getaround - UK
Bonjour Clotilde,
Nous apprécions vraiment vos commentaires, ils aident Getaround à continuer à offrir une alternative durable pour la mobilité.
Bien à vous,
Raymond
I found the whole experience great
I found the whole experience great, but after 13 days I still haven't received my deposit back even if the app says it has been refunded.
Also, when refilling the petrol I have been ripped off of at least 5 litres, as in order to be refunded of the extra petrol you have inserted in the car it needs to be 15% of difference from the initial amount of petrol.
All the rest was very good, the car, the service and the price too
15. april 2023
Besvarelse fra Getaround - UK
Hello Mauro,
Thanks for leaving us your review.
When you rent a car on Getaround, we refund you for refuelling the car at the end of your rental, that means you will be refunded for the entire difference between the start level and end level, and not just more than 15%. So that we can look into the fuel levels on your rental and assist you further, can you please reach out via https://uk.getaround.com/contact.
Kind regards,
Laura
Lovely host and very easy to use
Lovely host and very easy to use. Communication from booking was very prompt and polite- thank you for looking after us!
21. april 2023
Besvarelse fra Getaround - UK
Hello Emma,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Jim
good platform
11. april 2023
Besvarelse fra Getaround - UK
Hello Jonas,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Ben
Besvarelse fra Getaround - UK
Hello NE,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Ben
I now recommend to all!
Super easy and good value rental in a country and place we did not know. Would, and do, definitely recommend!
12. april 2023
Besvarelse fra Getaround - UK
Hello Matthew,
Thank you for leaving us your review, we are very happy to hear about your experience with Getaround.
Your feedback helps us support both our service and the car sharing community as a whole.
Have a great day!
Besvarelse fra Getaround - UK
Hello Patrycja,
Thank you for leaving us your review, we are very happy to hear about your experience with Getaround.
Your feedback helps us support both our service and the car sharing community as a whole.
Have a great day!
Minimum deposit
In general satisfied with experience. I like minimum deposit required as less as £250. To compare with the others requesting up to £1000. Plenty of cars available in my area on site as well.
11. april 2023
Besvarelse fra Getaround - UK
Hello Vladimirs,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
It was easy to find the car
It was easy to find the car, to do the check in and check out, and the car itself worked super well.
17. april 2023
Besvarelse fra Getaround - UK
Hello,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Jim
It's a great renting experience in…
It's a great renting experience in France, everything goes well.
15. april 2023
Besvarelse fra Getaround - UK
Hello Yue,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Simon
Easy access to car
Easy access to car, responsiveness from owner. The Bluetooth connection however was not optimum. Needed to try several times to activate and terminate contract
13. april 2023
Besvarelse fra Getaround - UK
Hello Fran,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Efrén
It was a new and fantastic experience…
It was a new and fantastic experience to collect and return your car via your app . Less fuss and very quick access and driving off the car . Will definitely do it again . Thank you to the whole team .
9. april 2023
Besvarelse fra Getaround - UK
Hello Guy,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Ben
Everything went smoothly from start to…
Everything went smoothly from start to finish. Check-in and check-out was easy and app was spot on. As long as all instructions are followed via the app, your rental will be hassle free.
10. april 2023
Besvarelse fra Getaround - UK
Hello Waiming,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Jim
My experience with Getaround was great
My experience with Getaround was great! I would use it again
2. april 2023
Besvarelse fra Getaround - UK
Hello margarethellon,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Ben
Besvarelse fra Getaround - UK
Hello Diane,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Recaredo
Very good experience
The instructions were very clear and the car was in a great condition.
8. april 2023
Besvarelse fra Getaround - UK
Hello Mr,
Thank you for taking the time to leave us your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps us save the planet, one car at a time.
Thank you.
Ben
Such disappointing experience!!!
Such a disappointing experience with Getaround! The car and owner was brilliant but the app and the customer service was not helpful at all, charged me for extras and all.
The biggest problem was with their customer service and they lack of help!! They had system issues and I was in touch trying to solve a problem! Got no help and then they charged me extra fees for it!! But the customer service… Very unfair and disappointing!!!
8. april 2023
Besvarelse fra Getaround - UK
Hello,
Thank you for taking the time to leave us your review, I'm sorry to hear about this experience.
If you need any additional assistance regarding additional charges please reach out via https://uk.getaround.com/contact so that we can investigate your case further.
Kind regards,
Laura
Very easy communication and great…
Very easy communication and great service would definitely be using again!
7. april 2023
Besvarelse fra Getaround - UK
Hello Hannah,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Ben
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.