GEMPORIA Anmeldelser 

20.251
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Beautiful jewellery at excellent prices. Only Negative the presenters talk too long about the pieces without the item being shown most of the time we just switch off and maybe miss out on some really... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Lovely ring, bought twice as stacker rings as the reduction to half the original price was far too good to miss. I look forward to viewing the special discount offers when available.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hi, your operators are helpful and friendly on the phone. I have sent several items back lately due one reason or another and it's nice to get a message that the Item has arrived safe back at your dep... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've purchased quite a few things from Gemporia.Theyre always packaged well andcdelivered promptly. My favourite purchases are a 1 carat silver diamond ring and matching pendant. A lot of bling for a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning
  2. Guldsmed

Om GEMPORIA

Skrevet af virksomheden

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

20 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(20.251)

1.997 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 4 ud af 5 stjerner

Service from Gemporia/ jewellery maker…

Service from Gemporia/ jewellery maker is great. However Royal Mail, which is the best delivery company out there, there was a card left stating to check outbuilding,( which they have it in writing is our safe place). The package was left on top of a rabbit hutch, and it rained, and it got wet.

2. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with the level of customer service our team have provided, and we do hope that you continue to enjoy shopping with us in the future.

We have noted your feedback with regards to delivery, and will send this over to the relevant members of our team.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

I love the 5 item pack I bought

I love the 5 item pack I bought. Everything is very good and useful.

9. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchase, and we do hope that you continue to enjoy shopping with us in the future.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

I have been part of the Gemporia family…

I have been part of the Gemporia family for many years now and I can truly say that this company is honest, helpful and very knowledgeable. 110% from me! Teen.

9. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for such a lovely review.

We are really pleased to hear how happy you are with the service our team have provided, and we will be sure to pass your feedback over to them on your behalf.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

As always

As always, quick and easy to view, order and receive good quality jewlery, thank you.

1. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchases, and we do hope that you continue to enjoy shopping with us in the future.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

Really fast delivery and my item was…

Really fast delivery and my item was nicely packaged.

8. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear that your parcel has arrived with you and that you are happy with the way orders are packaged.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

The products are fab especially the…

The products are fab especially the team you have.
Great value for money. Fast delivery and easy if you need to return the items back.

8. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchases, and the level of customer service our team have provided.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order and managed to get nice pendant to match earrings my husband bought for me for my birthday. Well packed as usual

2. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Christina,

Thank you for your review.

We’re so pleased to hear that you found ordering easy and that you were able to find a lovely pendant to complement the earrings your husband bought you for your birthday. We’re also glad to hear your order arrived safely and well packaged.

We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 1 ud af 5 stjerner

This pearl is awful quality

This pearl as such awful quality. It was full of pits and had no lustre at all. So disappointed in Gemporia and their quality now!

5. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We’re very sorry to hear that the quality of your pearl wasn’t as expected and that you were disappointed with its appearance. We always strive to offer beautiful jewellery at great value, so we’re sorry this piece fell short of your expectations. Your feedback is important to us, and we’ll certainly pass your comments on to the relevant team.

Please remember that our products come with a 30-day money-back guarantee, should you wish to return the item for a full refund.

We’re sorry for the disappointment caused, and if there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

I've shopped with gemporia for years…

I've shopped with gemporia for years and have some lovely pieces. Everything has been great value for money. I cant reccomend them enough

1. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Joanne,

Thank you for your review.

We’re so pleased to hear that you’ve been shopping with us for many years and have built up such a lovely collection of jewellery. It’s fantastic to know you’ve always found our pieces to be great value for money, and we truly appreciate your recommendation and continued support.

We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

Argyle champagne diamonds stunning

The Argyle champagne diamond ring was stunning and I ordered in a small ring size to wear as a pinky ring. The matching earrings were a bit underwhelming, I knew the diamonds would be smaller and was considering returning them…..However, on a brighter day I held the sealed packet in the sunlight and saw that the small gems were catching the light well, so had brilliance….of course I succumbed, broke the seal, removed the label and put them on. I would have loved the diamonds in matching earrings to have been the same size as the solitaire in the ring but appreciate this would have made them MUCH more costly, so not an expense that I could justify really. But I am Australian so these champagne diamonds from the now closed Argyle diamond mine in Western Australia have particular resonance with me personally. I have lived in the UK for over 30 years now but if I am wearing gemstones from my childhood home then it helps me to feel a connection there. My late mother and I would admire Argyle diamonds in premium jewellery in shop windows in Adelaide…..I never thought then that I could actually own a set of champagne diamond earrings and ring myself, thank you 💜

8. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Justine,

Thank you for your review.

We’re absolutely delighted to hear how much your Argyle champagne diamond ring means to you, especially with its connection to your childhood home in Australia. It’s wonderful to know that you’re now able to own a matching ring and earrings of your own.

We’re also pleased to hear that the earrings caught the light beautifully and that you decided to keep them. We truly appreciate you sharing such a lovely and personal story with us, and we hope you continue to treasure your jewellery for many years to come.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

Quicker than anticipated

Quicker than anticipated. Which surprised me 🤣😂🧚

3. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Sara,

Thank you for your review.

We’re delighted to hear that your order arrived sooner than expected! We’re always happy to surprise our customers with a speedy delivery.

We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

I love this Company

I love this Company , ordering some diamond studs for my Grandaughters Graduation the butterfly back on one was broken.
Called Customer Services they have sent me by Special Delivery some new earring backs , arrived in time for her Special day .
I have been with this Company its always been my go to for something Special at right price and quality for years .Something always there for everyone.
Thankyou Customer Service you never let us down.

8. september 2026
Uopfordret anmeldelse
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi,

Thank you for your review.

We are so happy to hear that we could help make your granddaughter's special day even brighter! It means a lot to us that you've chosen us for such important occasions over the years.

We truly appreciate your kind words about our customer service and are delighted that we could resolve the issue with the earring backs promptly.

Thank you for your continued loyalty and for sharing your wonderful experience; we always aim to provide quality and something for everyone.

Kind regards,
Gemporia.

Bedømt til 5 ud af 5 stjerner

Very good value for money quick…

Very good value for money quick delivery lovely knowledgeable presenters and always good quality the lifestyle shows are fantastic

8. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Stephanie,

Thank you for your review.

We’re so pleased to hear that you’re happy with our value, delivery and quality, and that you enjoy watching our knowledgeable presenters. It’s fantastic to know you’re also enjoying our Lifestyle shows!

We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

Delivery prompt presentation perfect…

Delivery prompt presentation perfect and quality of jewellery outstanding.

7. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Susan,

Thank you for your review.

We’re so pleased to hear that your order arrived promptly and that you were impressed with the presentation and quality of your jewellery. We really appreciate your support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

So much choice at Gemporia

So much choice at Gemporia. I love the jewellery, health and lifestyle, such good quality at great prices.
Gemporia is a trustworthy organisation. I enjoy shopping with them.

7. september 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Judith,

Thank you for your review.

We’re so pleased to hear that you love the wide choice we offer across our jewellery, health and lifestyle ranges, and that you’re happy with the quality and value. It means a lot to know that you find us trustworthy and enjoy shopping with us.

We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Angela,

Thank you for your review.

We’re so pleased to hear that you’re happy with the value and service we provide. We truly appreciate your support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

Love Gemporia always 💕Gemporia is the best ever

Gemporia is the best ever. The gems are the finest money can buy. The presenters are full of knowledge they share and teach us by watching their most enjoyable show. What a pleasure, thank you Gemporia ♥️💚💙💜💕

31. august 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Wendy,

Thank you for your wonderful review.

We’re absolutely delighted to hear how much you enjoy our gemstones, and the knowledge shared by our presenters. It’s lovely to know that you find the shows both enjoyable and informative, and we truly appreciate your kind words and continued support.

We hope you continue to enjoy watching and shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Bedømt til 1 ud af 5 stjerner

Actively preys on vulnerable and elderly individuals.

TJC (Gemporias sister company) actively preys on vulnerable and elderly individuals.

My mother has Alzheimer’s disease, and I have a legally registered Lasting Power of Attorney (LPA) in place to protect her and manage her affairs. TJC (Gemporias sister company) reluctantly read and acknowledged the LPA, yet they cynically continued to sell to her anyway.

When I discovered this and confronted them, they told me to put my complaint in an email, which I did. Worse still, when my mother called to place another order, TJC staff explicitly told her that her account had been blocked "under instructions from her daughter."

This gross breach of care and professionalism caused my mother to become incredibly stressed, agitated, and angry. Because of the paranoia and distress they triggered, she refused to allow her two daily carers into the house, completely disrupting her care routine and endangering her well-being. To top it off, when I wrote to them to address this absolute catastrophe, they completely ignored my emails. They are refusing to acknowledge my email, so I will shout it from the rooftops.

TJC (Gemporias sister company) cares only about profit and will gladly exploit individuals with cognitive decline. They have zero ethics.

Avoid this company at all costs.

Don't deny you have nothing to do them, You bought TJC in March 2026!!

16. juli 2026
Uopfordret anmeldelse
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Antonia,

We’re sorry to hear about the experience you described however, we would like to clarify that TJC is not our sister company, and we have no connection with or involvement in TJC’s business, customer accounts or customer service matters. As such, we’re unfortunately unable to comment on or investigate the circumstances you’ve described.

We’re sorry that you’ve had such a frustrating experience and hope you’re able to resolve the matter directly with TJC.

Kind regards,
Gemporia

Bedømt til 1 ud af 5 stjerner

Absolutely awful

Absolutely awful, low quality jewellery. Lasts a few wears only. I have bought a few pieces from Gemporia, the first was a diamond ring which I purchased one for a gift and one for myself. On arrival the first diamond ring had a deep, noticeable crack/ scratch on the largest middle diamond. I took a photo of it where it was clearly visible and contacted Gemporia customer support, they said they had no replacement for that ring and therefore I’d have to send back for a refund (despite seeing the condition it turned up in). I thought that it was a one off, and I’ve seen reviews about people returning and not getting their money back anyway so I decided to just keep it. The second diamond ring that I gave as a gift, a couple of the diamonds fell out shortly after. This was very embarrassing as it had barely been worn a week!. Secondly, before I was notified about that ring from the recipient I also bought a citrine ring with 3 teardrop citrine stones in. Not even a week or two of wear (and doing nothing strenuous) and the middle gem had fallen out! I contacted support and they offered a refund or replacement, I took the replacement. Guess what? Today the replacement ring has also had the side stone fall out after about a week of wear. THEN the same diamond ring that arrived cracked that I decided to keep, the side diamond fell out of this! I contacted support and they said I’d have to send it back for a refund which is absolutely ridiculous considering it arrived damaged and I notified them and then I sent them a clear picture of the missing diamond! Terrible quality junk. I’ve wasted money here. My partner also bought me a ring with an amethyst in the middle, this ring is also now just a silver frame as the stone fell out of that last week too! That’s EVERY SINGLE RING in different styles that I have bought or been gifted from here that has been awful quality and the stone has fallen out, this therefore cannot be an issue with just one product but is clearly a widespread issue with Gemporia quality. I have had silver rings from cheap jewellers, even Chinese ebay sellers that have lasted way longer. In fact, none of the rings that I have ever bought before have had this issue regardless of price, I wore 2 from other sellers for close to 10 years and they’re still going! This is absolutely awful, I would recommend everyone to avoid. The packaging looked good so I was planning to use for Christmas gifts initially but now I definitely WILL NOT. Cheap tat, this site shouldn’t be in business. I have had enough of contacting support and I’ve wasted money on absolute junk! Never had an issue with any jewellery like this before lee alone EVERY SINGLE PIECE within the space of weeks to a month! Terrible! If this review stops even one person from buying from this awful site then I’m glad that I at least saved one person money! Rings from Temu would honestly last a lot longer than these!

6. september 2026
Uopfordret anmeldelse
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Charlotte,

Thank you for your review.

We’re very sorry to hear about the repeated issues you’ve experienced with the rings you’ve purchased from us. We completely understand how frustrating and disappointing this must have been, especially after experiencing stones becoming loose or falling out on multiple pieces. We also appreciate your concerns regarding the potential safety implications.

Please be assured that your concerns have been taken seriously and your case has been escalated to our management team. As a resolution, they have agreed to process refunds for the affected items. We have also requested confirmation of your return postage costs so that these can be refunded to you as well.

We sincerely apologise that your experience has fallen so far below the standard we aim to provide. Your feedback will be shared with the relevant teams for review, as we take the quality and durability of our jewellery very seriously.

Kind regards,
Gemporia

Bedømt til 5 ud af 5 stjerner

Whoever answers the phone on Customer…

Whoever answers the phone on Customer Service are always fantastic and really helpful

28. august 2026
GEMPORIA-logo

Besvarelse fra GEMPORIA

Hi Sharon,

Thank you for your review.

We’re so pleased to hear that you’ve always found our customer service team to be friendly, helpful, and fantastic whenever you’ve contacted us. We truly appreciate your kind words and will be sure to pass your feedback on to the team.

We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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