Gala Tent Anmeldelser 

1.026
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We purchased a 3m x 3m Gala Tent in 2010, and it has been up throughout every summer since, providing welcome shade on sunny days and reliable protection from the rain during our very British su... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic product and great friendly customer service. About 20 years ago I purchased a 3x3 meter pink n purple gazebo for my puppet workshop activities , but latterly it’s been used for festival... Se mere

Bedømt til 5 ud af 5 stjerner

We have been using Gala Tent for at least 10 years, and after extensive research into product quality and pricing, Gala has never been beaten. We recently purchased the 9m x 18m Fusion Marquee with... Se mere

Bedømt til 5 ud af 5 stjerner

We have been using Gala Tent for at least 10 years, and after extensive research into product quality and pricing, Gala has never been beaten. We recently purchased the 9m x 18m Fusion Marquee... Se mere

Virksomhedsoplysninger

  1. Leverandør af havebygninger
  2. også i
  3. Lysthuskonstruktør
  4. Teltleje

Skrevet af virksomheden

Gala Tent is the UK’s leading ISO 9001 certified supplier of high-quality commercial marquees, pop-up gazebos, and event equipment. Since 1999, businesses, event organisers, and homeowners have trusted us for our durable, innovative structures, including patented marquee designs and robust pop up gazebos. Our products are perfect for weddings, corporate events, markets, and more. We offer next-day delivery, custom printing & branding, extensive warranties, and a full range of spare parts to keep your event running smoothly. Gala Tent is committed to exceptional quality management and sustainability, using eco-friendly materials and energy-efficient processes to deliver the best service every time.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(1.026)

88 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quality products from a company you can trust.

I have had previous dealings with Gala Tent and had no hesitation purchasing again from this company knowing the quality and exceptional service that they provide.

The advice, patience and knowledge offered by both Darren the Sales Manager and Mike from the Design Team was superb. They are both remarkably helpful and a true credit to the company.

I have no hesitation in recommending this company to anyone.

20. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

9m x 18m Fusion Marquee purchase

We have been using Gala Tent for at least 10 years, and after extensive research into product quality and pricing, Gala has never been beaten.

We recently purchased the 9m x 18m Fusion Marquee with lining—once again at a fantastic price that no other UK-based company could match.

Gala has always been our go-to supplier. In the past decade, they have never let us down. Their next-day delivery has played a big part in helping our business grow, and their customer service is consistently excellent.

Well done to the team, and keep up the great work.

28. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

9m x 18m Fusion Marquee purchase

We have been using Gala Tent for at least 10 years, and after extensive research into product quality and pricing, Gala has never been beaten.
We recently purchased the 9m x 18m Fusion Marquee with lining—once again at a fantastic price that no other UK-based company could match.
Gala has always been our go-to supplier. In the past decade, they have never let us down. Their next-day delivery has played a big part in helping our business grow, and their customer service is consistently excellent.
Well done to the team, and keep up the great work.

28. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb website with all the information…

Superb website with all the information I needed to make a decision on which gazebo I required for my needs. Excellent communications regarding delivery and quality packaging ensuring a great delivery experience. Couldn’t be happier with my Gala shade pro 50 pop up gazebo. I have tried different brands previously but find this to be the best for my needs. Very robust construction and a good weight balance meeting both ease of transportation and assembly by 1 person. Very impressive product.

19. november 2025
Bedømt til 5 ud af 5 stjerner

Great service

Great service, quick delivery, great banner really lovely quality very durable for market use. I am very happy with my purchase and would recommend them to any market traders.

23. juni 2025
Bedømt til 1 ud af 5 stjerner

Avoid like the plague

I bought two gazebos from this company. Costing over £1000. One Gazebo was fine, the other was extremely stiff and hard to erect. I contacted Gala tent four days after purchase, to get it replaced. I was told that it would loosen up and to add WD40. I did this. Nothing changed. It took 4 people to erect. I phoned this company today, I was told they had no record of my previous call, funny that. I again was told to add WD40!! I asked to speak to whoever was in charge, I was told the 'Director' doesn't speak to customers. Red flag there straight away. I was then told I would be sent a tool kit to fix the gazebo! If I wanted a faulty gazebo Id have bought one for £50 from ebay!! I insisted that they replace it. They then told me that Id have to send it back to be inspected first. Now how am I supposed to operate in my busiest time of the year without one of my 3 gazebo's. id have even paid for the other one had I trusted the company to refund me again after they discovered I wasn't lying and their Gazebo was actually faulty, I detest this type of small minded company. Had it been my company id have replaced it immediately, no questions asked. Customer satisfaction is number one in my opinion, and so it should be.
Disgrace of a company.
Tip to the 'Director' "Talk to your customers!" who the heck do you think you are??

13. november 2025
Uopfordret anmeldelse
Gala Tent-logo

Besvarelse fra Gala Tent

Hi Peter,

Thank you for taking the time to share your feedback. I’m genuinely sorry to hear about the difficulties you’ve experienced and how frustrating this has been for you, especially during such a busy period. We always aim to make things as straightforward as possible for our customers, and it’s clear that this situation has fallen short of your expectations.

I’ve reviewed your case with our team and, unfortunately, we weren’t able to find any previous record of your earlier call, nor did we receive any photos or videos showing the issue with the gazebo. Normally, this information helps us quickly identify what’s happening and offer the right solution.

Our advice to apply lubrication is a standard first step for new frames that feel stiff initially, as they typically loosen after a few uses. However, we completely appreciate that this hasn’t resolved things for you, and I apologise if this added to your frustration.

To ensure your concern was handled fairly, we offered to collect the gazebo at our own cost so it could be inspected by our technical team. If a manufacturing fault was confirmed, we would of course replace it straight away. We made this offer even without receiving evidence of the issue, as a gesture of goodwill and to get a resolution in motion for you. I understand you declined because it is currently in use during your peak season, and we do appreciate the pressure this time of year brings.

We also suggested a small adjustment using your tool kit, not as a sign that the product was faulty, but as a practical, quicker fix that would avoid leaving you without the gazebo during your busiest period. Many customers find this resolves early stiffness completely.

Regarding your concern about speaking with a director, our customer service team is fully trained and authorised to resolve issues in line with our policies, and they are always here to help. While our directors don’t take calls directly, your experience and every customer’s experience are important to us, and your feedback is fed back internally to help us continually improve.

We never want a customer to feel let down, and I’m truly sorry that this has been your experience. If you’d like to discuss this further, or if you feel ready to proceed with an inspection so we can bring the matter to a fair resolution, we are more than happy to assist you directly. Please feel free to contact us at your convenience.

Thank you again for sharing your concerns, and we hope to resolve this for you as smoothly as possible.

Bedømt til 5 ud af 5 stjerner

Great news

If you want spot on service and a quality product that's value for money
and delivered on time, book with Gala tents

29. oktober 2025
Bedømt til 5 ud af 5 stjerner

Excellent Product and support ordering

Excellent customer services. The person I spoke to was very knowledgeable and helped me buy the perfect tent for my needs. I ordered it late Wednesday evening and it was delivered first thing Friday in time for my garden party on Saturday. Excellent instructions, easy to follow although you need at least two people to erect safely. I ordered the ground bars that helped weight down the tent and keep it taught.

2. oktober 2025
Bedømt til 5 ud af 5 stjerner

Such a great product

Such a great product, the gazebo pro 40 6by3m was so easy to assemble just as the staff described at the point of sale. Will be definitely be buying another one in the near future for my business.

29. september 2025
Bedømt til 5 ud af 5 stjerner

Excellent in all respects

Very simple ordering of replacement legs at a surprisingly reasonable price too and I asked for a delay on dispatch so that I could be in to take delivery. Worked perfectly. Excellent product and excellent service. Thank you

23. september 2025
Bedømt til 5 ud af 5 stjerner

Excellent customer service and delivery…

Excellent customer service and delivery by Galatent. The wind had damaged a pro40 gazebo leg at an event I was serving at. Next day I emailed Galatent to see if they had replacement legs. I received a call back, discussed the situation and they kindly sent out a new leg for next day delivery at a very reasonable price. I managed to replace the damaged leg with no loss of trade. Excellent customer service and thanks for the prompt delivery.

12. september 2025
Bedømt til 1 ud af 5 stjerner

Print Quality Very poor

ordered a repeat printing of a shade top (original one was 2019) same art work

Quality has gone through the floor , our logo is noticeably pixelated (5mm-ish)squares

very disappointed in the fall-off in quality, can no longer recommend

ALSO
I repeated tried to submit a review in-house (RivYoo) , gateway ALWAYS times out

27. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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