We have made several trips to Furniture Village Southampton in the last 6 months, having recently moved house. The staff are always friendly & attentive without being pushy. Some items we particul... Se mere
Lokation
Skift lokationWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have purchased furniture, from FV three times. My last purchase was always having problems. Castalan guy came several times a great service. In the end the repairs did not fix the problems. I asked... Se mere
We met Grant Hale whilst looking for new lounge furniture. His knowledge and advice on the product, as well as, understanding when to give us space to think about what we were purchasing, was enligh... Se mere
Raymond Lord was our sales consultant during our visit to the Southampton store. May I say he was very helpful and was very knowledgeable about the products. Nothing was to much trouble gave us time... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ottoman
We came into the Southampton store only knowing that we wanted a double bed for a guest room and David the salesman gave great advice and we settled on a ottoman style with loads of storage. I've used this store on several occasions now and the service has always been excellent.
Alex was excellent
Alex was excellent, welcoming not in your face but there to answer any questions
Helpful and constructive.
David was very helpful in explaining…
David was very helpful in explaining every thing, we will shop at Furniture Village again.
Victoria was friendly and helpful…
Victoria was friendly and helpful through the whole process. We visited the Southampton store a few times before making our purchase and Victoria was always happy to help us. Her involvement made the experience fun. She had good knowledge of the products and the purchasing process was quick with no fuss.
The delivery guys were great, Brendon and Joe, even helped us out with our old sofa.
We love our new sofas, the quality is excellent and they look lovely in our home.
Great experience from start to finish
Great experience from start to finish! Ray in the Southampton store was really helpful and not at all pushy, allowing us to put a refundable deposit down on an ex display Athena table and chairs set so that we could go home and measure our space before committing.
The table and chairs were delivered by Luke and Rich less than a week after we bought them. They were polite and helpful, quickly reassembling the table and ensuring we were happy with everything. A perfect fit in our ding room!
Good service
Good service. Friendly and helpful.
Good range of beds available at reasonable prices.
Mark was excellent
Mark was excellent. Gave us plenty of time to decide between various options without pressure. Chased up delivery dates in real time. A relaxing experience. Will definitely use Furniture Village Southampton again
Love my new settee so comfortable and…
Love my new settee so comfortable and love that it’s a recliner too
Customer service Furniture Village , Southampton
Customer service agent Khadija dealt with an issue that I had been trying to resolve with the retailer for a couple of weeks. She went out of her way to seek further advice and immediately actioned what was agreed. Very efficiently sorted out.
David
David, who helped us choose a mattress was simply superb. He not only had knowledge about the product but also about the company too. He listened, advised, suggested and was superbly helpful.
10/10 all round.
I wasn’t pounced on when I entered the…
I wasn’t pounced on when I entered the store which was refreshing. David the salesman let me look around in my own time and only approached me once I had viewed the furniture. He was very friendly and helpful and even moved chairs to other dining tables so I could get the right look.
Absolutely lovey shop has everything…
Absolutely lovey shop has everything you could wish for, After browsing round, a member of staff Grant supported us as he spent quite a bit of time with us going through quality of products and showing us various heights, excellent customer service will definitely be back to shop
Excellent careful customer service
Excellent careful customer service
Good products
Speedy delivery times
I rang customer services to give an update.
I rang customer services to give an update. I spoke with Mariyah, who was polite and professional. Mariyah made notes and confirmed out discussion by immediate return of email. Great service.
Very knowledgeable salesman
Very knowledgeable salesman, not pushy just great service.
Delivery guys were 1st class, highly recommend.
Mr Raymond Lord was incredible friendly…
Mr Raymond Lord was incredible friendly and helpful, really took the time to explain our options to us and help us find the best fit for our flat. Very happy with our purchase and look forward to having it delivered. Thank you :)
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