Furniture Village - RFC Guildford Anmeldelser 

Tom and Colin were fantastic team! Thank you so much

Outstanding 10/10 Service from Lee and Topaz!

We had our new dining table and chairs delivered and assembled today by Lee and Topaz from Furniture Village, and the service was exceptional from start to finish.

​Both Lee and Topaz were courteous, professional, and took genuine care with our delivery. Before bringing anything inside, they laid down protective mats in the hallway and dining room, removed their shoes, and handled every piece of furniture with great precision. To keep everything pristine, they even assembled the chairs outside on the driveway.

​Their attention to detail was outstanding. They demonstrated how to operate the table’s extendable mechanism and gladly accommodated our request to leave the protective plastic covers on the chairs, neatly trimming them to fit. They meticulously checked the level and alignment of the table and gave us some great maintenance tips for the set.

​What impressed me most was watching Lee mentor Topaz, taking the time to explain every step and technique to his junior colleague - a true mark of great leadership and teamwork. Once finished, they left both the house and driveway completely spotless.

​Lee and Topaz are a absolute credit to Furniture Village, and I cannot recommend them highly enough!

Lee and Topaz did a fantastic job fitting our sofa today. They were very professional, careful, and friendly throughout. They did a really neat and tidy job, took great care with everything, and left the area clean afterwards. We’re very happy with the service and would definitely recommend them. Thank you, Lee and Topaz! 😊

Lee and Raz were brilliant. Very friendly, efficient and tidy. Also super useful in giving tips and advice on what to do in the first months of having a new mattress. Highly recommend if you can get Lee & Raz!!

Quick polite and handed over all relevant information
Delivered by methab and paddy

Great communication prior to the delivery. Delivery was on time, quick and they took care to protect my floors. Mehtab and Paddy quickly assembled the bed and mattress on the 3rd floor and removed all packaging, and were delightfully polite and friendly.

Tom & Colin did a great job with fitting our sofa in being very efficient and precise making sure not to damage any of the walls

Thank you so much Lee & Topaz for your service today in setting up our bed. You both were friendly, knowledgable and your communication prior to arriving was appreciated. Thanks for your help!

Methab & Paddy were our drivers, despite it being the first drop at 7am (thank you as so helpful to me) they were friendly and bubbly. They paid attention to detail and were incredibly professional- a pleasure to meet them. My new furniture looks fabulous as well

Ant & Tom were very friendly and efficient

Mehtab and Paddy arrived when they said they would and were very friendly and helpful. Respectful that we had a brand new home they took off their shoes and were very careful delivering and assembling our bed. Nice guys who worked hard

Tim and Colin were great and were very helpful setting our new super king bed up . Thanks both!

Delivered by Tom & Colin who were knowledgeable friendly and efficient,arrived on time,and explained what was what.

Meeting the delivery staff for the second time this morning
Mehtaab and Paddy it shows the customer service is excellent.
Both are friendly and very patient to answer all my questions . I am happy to shop again with your company.

Mehtab and Paddy were brilliant. They had a floor cover, and took their shoes off, respecting our property. The sofa wouldn't go through the front door, so it came in round the back, but everything went smoothly. They were friendly and helpful and I would definitely recommend them. We've used furniture village before and would certainly use them again

Mehtab and Paddy were great when they came to install the furniture. They were both very friendly and efficient. They were also very helpful explaining how everything works and checking everything was where I wanted it before leaving. I had a young child and a dog running around and they were very kind and patient. Top work.

I had to call customer service to day and the young man I spoke to and handled my problem. He was called Billy He was extremely professional and very patient I have impaired vision and he was caring. and helped me.

Arrived on time with great communication from the delivery guys right up to their arrival. Both guys worked diligently and quickly to assemble the divan and got the mattress upstairs without any fuss. Very happy with the service provided by Nabeel and Hassan and of course FV.

Delivery by Mehtab and Paddy was excellent. They were cheerful, polite and efficient when delivering my table & chairs from Furniture Village. My whole experience from purchase in the Farnborough store to delivery and assembly in my home has been perfect and trouble free.

Easy ordering process with no pressure from salesperson. Delivery quicker than expected and great delivery experience from Lee and Raz. Very happy