Furniture Village - Glasgow West Anmeldelser 

James O'Neil was an excellent salesman. Not pushy in the slightest and very approachable

Jay was friendly, efficient and very helpful. He dealt with our purchase swiftly and made us feel unpressed and confident we had made the correct decision.

Excellent experience with our purchase today. Derek was incredibly knowledgeable and helpful.

We recently visited Furniture Village Hillington to purchase a bed, mattress, dining table and dining chairs for our new home, and the customer experience we received was outstanding from start to finish.

Brian was very helpful throughout the process, taking the time to answer our questions and guide us through the options available. However, special recognition has to go to James, who was absolutely excellent. His knowledge, professionalism and genuine enthusiasm made a huge difference to our experience.

One of the standout parts of our visit was being able to see how the furniture pieces we selected would look together in our new home. This gave us confidence in our choices and made the whole process feel much more exciting and personal.

Buying furniture for a new home can sometimes feel overwhelming, but the team made it an enjoyable and stress-free experience. We left feeling valued as customers and excited for our new furniture to arrive.

A huge thank you to Brian and James for their exceptional service. We would highly recommend Furniture Village Hillington to anyone looking for quality furniture and a first-class customer experience.

We visited the store today to purchase a dining table. Blown away by the choice of products in the store, plenty to choose from. Store well laid out, clean and tidy.
Jay was a fantastic help, took loads of time with us to ensure we got the right table and it suited our kitchen. Not pushy at all, just very informative and a great help. Can’t wait to get our new table and will definitely be asking for Jay the next time we visit.

Derek was extremely helpful!

What started out as a positive purchase quickly became evident that the sale is what matters

After purchasing a literally two rooms of furniture we had one request - everything would come together. We didn’t mind waiting the full 12 weeks but wanted all our furniture to come at once

“Not a problem. I will oversee it myself!”

7 deliveries over 10 weeks then ensued

The first sofa was rescheduled 4 times

And to add insult to injury I was charged £45 for three trolly wheels - mandatory for each sofa delivery for health and safety I was told

They never manifested- when I asked the delivery driver about them he laughed saying he’s seen one the entire time he had been with them

Hidden extras, false promises and lack of communication (try getting them in the phone)

And when I finally spoke to the salesman Jamie about the delivery I was basically told”not my problem”

Other than that my lounge looks stunning!

Thanks to Sale Consultant Jay, the experience of purchasing a new sofa and chair was made so much easier. Jay gave us undivided attention , he styled sofas for us , brought swatches and cushions to give us an idea of colours and textures. The selection of sofas was fantastic and that made choosing the right one, even more difficult so the professional support we received from Jay was so appreciated. 10 /10 for service.

Jay was most helpful can thank him enough! He went over and above and spent time with us to find a dining table and side board that really suited our needs. 5 star care and very pleasant, kind manner. Thank you.

I felt welcomed, Helen was very nice & approachable, happy with my experience overall.

Great selection of furniture, staff very friendly and helpful, Frances was great at helping us pick and purchasing our new dinning table. Would buy from this store again (glasgow)

Derek the sales consultant was excellent with us , he went through every stage with us buying our table and chairs , next time I will be asking for Derek

Helen at furniture village made our experience totally hassle free, she showed us the item we had been looking at online, talked us through the colours, materials and different options. She was super helpful and friendly and really made it a nice experience. We can’t wait for our new couch!

The sales person, Frances, was extremely helpful managing to get us exactly what we wanted. The product is perfect and well priced. A pleasant experience. Thanks.

I spoke with a lovely lady called Kadijha who was very professional, helpful and friendly. She dealt with my call quickly and notified the appropriate people to come to the house and assess the problem.

Diane Nicholson

James Bryne was extremely helpful throughout the process! I came in looking for specific details of a dining table and chairs and James pin pointed exactly what I was looking for and also for the timescale I was requiring it in! Amazing amazing service! Truly happy! Will definetly come back here! Thank you James! I didn't have to waste any time picking and deciding! Highly recommend see James at Hillington, Glasgow! :)

We met a lovely, helpful & friendly member of staff called Jayne who made us feel very welcome indeed. Jayne was such a professional yet down to earth lady and we’re glad to have met her. We decided to buy a ‘Jude’ leather suite and looking forward to delivery day. A special thank you to Jayne - she is an asset to Furniture Village. Kind regards, Angela & Mitchell Hughes

Helen from the sales team on the floor was amazing
Product knowledge spot on..
No hard sell but a welcome smile when we walked in and the chat was spot on
We went to another sofa shop but decided to go with you
because of Helen’s great professional way of doing business
Thanks again Helen you made it Easy 👍🏻

Frances was very helpful today in helping me choose the right mattresses for my back and my son. Her knowledge was very good and informative. Would definitely recommend.

James O'Neil made the journey great from start to finish.
We actually only came to have a look and we were ready to leave after browsing for 5 minutes but James came over and we managed to find what we wanted and I dont think we would have bought the corner sofa today if it wasnt for him. He is a great example of the perfect customer service and just based on that i would highly recommend your shop to everyone.