Amber from the Customer Service department was excellent at communication. She telephoned me to advise that the damaged chair would be replaced with a new chair and at the same time the courier wi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience sales team were very helpful but not pushy - I love this Delivery were went above and beyond - thanks lads I really appreciate it Will definitely be back
Michael was very helpful and knowledgeable about the furniture we were looking at. Don't know how he had as much patience. Ordered our 2 x 2 seater sofas. Delighted with the service and the choice of... Se mere
Very friendly and knowledgeable sales person. Calum at the Glasgow West store gave us all the information we needed without being pushy. He remembered us from a previous visit when we initially loo... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
500 Hillington Road, Hillington Park, G52, Glasgow, Storbritannien
- 0141 483 1520
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional Service from Frances Once Again! ⭐⭐⭐⭐⭐
We have had another fantastic experience at Furniture Village thanks to Frances! She helped us choose our new beds today, and once again her knowledge, patience, and friendly approach made the whole process enjoyable and stress free.
This isn’t the first time we’ve been looked after by Frances. She also helped us previously when we bought our dining table, dining chairs, coffee table, and TV unit. Everything arrived much quicker than expected, was of outstanding quality, and looks absolutely amazing in our home.
Frances consistently goes above and beyond to make sure you find exactly what you’re looking for without ever making you feel pressured. Her excellent customer service, attention to detail, and genuine care are why we keep coming back.
A huge thank you, Frances! You’re a real credit to Furniture Village, and we wouldn’t hesitate to recommend both you and the store to anyone looking for beautiful furniture and exceptional service. Five stars all the way! ⭐⭐⭐⭐⭐
Great choice. …
Great choice of furniture and competitively priced. James the salesman was very knowledgeable and helpful.
Abu listened
Abu listened, apologised, checked out his understanding of the issues and was able to clarify and reassure us of the process and situation
Can’t recommend furniture village…
Can’t recommend furniture village highly enough. We went in to look at couch and sales representative Helen was super helpful and friendly and sorted us out with exactly what we needed. We then looked at a dining table which we needed to go back home and measure, unfortunately by the time we went back to the store to order it, it had been discontinued. Helen introduced us to store manager Brian who was 10/10, he searched every store and warehouse and eventually found one ex display, he had it unboxed and checked for damage and reboxed, helped with updating our finance agreement and was still in contact with us over his days off to ensure we had exactly what we needed.
Great experience
Great experience, staff very helpful no issues regarding delaying delivery.
A big thank you to Jay
A big thank you to Jay, who has the patience of a saint. He helped me to choose a set of drawers.
Delivery drivers were amazing and so…
Delivery drivers were amazing and so nice and helpful they do the company credit
Good service from Jay
We'd decided the sofas we wanted
We'd decided the sofas we wanted. We had spoken to someone the previous week. He and James who arranged the sale today were very helpful, with no pressure to buy.
The staff were friendly helpful without…
The staff were friendly helpful without pushing I believe pie sales person was called James McNeil very helpful nothing was to much bother.
excellent service and guidance from start to finish
I had a really great experience from start to finish. Victoria came to my flat to take measurements and gave me some really helpful advice along the way. She talked me through all the options, answered all my questions, and suggested I visit the store to see a 3D model of my home. That made a big difference, it helped me picture everything properly and feel much more confident about what I was choosing.
At the store, Rino helped me out and was just as great. He explained things clearly, went through different options with me, and never made me feel rushed or pressured.
I was buying quite a few pieces, so it could have been a bit overwhelming, but they both made it feel really easy and straightforward. They were friendly, patient, and clearly knew what they were doing, which made the whole process much smoother.
Really grateful to both Victoria and Rino for all their help. I’m excited for everything to arrive and feel good about the choices I’ve made thanks to them.
Michael was very helpful
Michael was very helpful. Lovely clean show room and plenty of choice in chairs . Micheal explained explain that it will take 8 weeks for delivery. But I do think the delivery charge is alittle high.
James was very helpfull
Michael was very helpful
Fantastic experience!
Fantastic experience from start to finish. Helen was so helpful, accommodating, and genuinely down to earth. She made us feel welcome and comfortable with no pressure at all. The whole visit was a pleasure. Highly recommend!
First time buying a mattress
First time buying a mattress. Very friendly and knowledgeable. He asked questions to allow us to make the best decision for us
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







