Furn-On Anmeldelser 

2.138
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Got the Comfivo Terros desk in Walnut and it’s very sturdy. Came with paper instructions (diagrams). It also came with a video guide via a qr code and I found that incredibly helpful, made the process... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Good service, easy to contact, little mix up as to when furniture would be delivered but promptly corrected. Delivered exactly on time.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great company to do business with. We have just moved and my husband put the totally incorrect delivery address and postcode, they tried to locate but couldn't but came back the day after. The items... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

10 working days to arrive as stated. Once shipped great communication with shipping company. Table chairs and bench arrived in 5 boxes . Packaged well. Instructions clear , the bench needed 3 people... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelforretning
  2. Soveværelsesmøbelbutik
  3. Dagligstuemøbelbutik

Skrevet af virksomheden

Elevate your living space with Furn-on.com, where finding the perfect piece is as simple as a few clicks. We are a trusted online store offering a wide selection of furniture for every room in your home. Whether you’re searching for a plush, statement sofa for your lounge or a serene, stylish bed frame for your sanctuary, our selection bridges the gap between timeless classics and modern trends. At Furn-on, we prioritize a seamless shopping experience and attentive service to help you create a space you love.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(2.138)

56 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very happy with my table

Very happy with my table - quick delivery

5. februar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi Mrs Fraser,

Thank you for sharing that you are very happy with your new table and delivery was made to you quickly.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

An excellent company to deal with

An excellent company to deal with. All instructions were followed for delivery. The parcel was in two separate pieces and when I advised I only received one parcel Furn-on went out of their way to ensure delivery of the second parcel. They were an excellent company to deal with. I was updated with emails and they followed up as promised. The wardrobe is very good quality and very good value for money. I would definitely use Furn-On again. Thank you so much

5. februar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi Neil,

Thank you for taking the time to share your experience, we are pleased to hear that you found the assistance received from our customer services team to be excellent.

Now that you have your new wardrobe set up in your home its wonderful to hear that you have found it to be good value for money and of great quality,

We look forward to you shopping with us again in the future.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

High Recommendation.

Great product at a very good price .Item was exactly as advertised really pleased with all round service.

26. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi Alan,

Thank you for your review and letting us know that you have found your item to be exactly as advertised. We are also pleased to hear that that you received excellent service and value for money.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Great delivery, great price and great product.

The delivery of our flat pack wardrobe went very well, everything arriving intact.In fact, extremely well packed in the factory.

Great delivery guys as well.

It is now up and I am delighted with it. I was pleasantly surprised at the high. quality and general sturdiness of the item given the price ....excellent value for money.

I shall be back .

20. januar 2024
Uopfordret anmeldelse
Furn-On-logo

Besvarelse fra Furn-On

Hi Martin,

Thank you for letting us know that you have found your new furniture to be of excellent quality and that we offered you great value for money.

We are delighted that delivery went smoothly and everything arrived safely with you.

Furn-On Customer Services.

Bedømt til 4 ud af 5 stjerner

I like this seller

I like this seller. Prices are very competitive compared to other outlets for the exact same goods. Tony is very helpful and good to deal with.
The only criticism is that the bed ( which came direct from wholesaler) is supposed to be brown and it is more like black. A very bitter dark chocolate colour. Think this could be noted on the description, otherwise all good

1. januar 2024
Uopfordret anmeldelse
Furn-On-logo

Besvarelse fra Furn-On

Hi Joy,

Thank you for your feedback. We shall share your positive feedback within the office.

We shall also take up your information regarding the bed and discuss with our supplier.

Furn-On Customer Services

Bedømt til 5 ud af 5 stjerner

Absolutely beautiful sofas …

Absolutely beautiful sofas would definitely recommend furn-on to anyone delivered very quickly and driver was an absolute pleasure very helpful and polite would definitely buy from them again

19. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi Margaret

Thank you for taking the time to share how delighted you are with your new sofas and that you would recommend us to others.

We look forward to you shopping with us again in the future.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order, great communication and delivery as promised

19. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi

Thank you for sharing that the that not only the ordering process was straight forwards but that you also received excellent communication and delivery as expected.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Was a bit sceptical at first as never…

Was a bit sceptical at first as never heard of them, however, they were brilliant. Great communication and even managed to get a quicker delivery. Will definitely pass on to friends and family for future purchases.

17. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi,

Its wonderful to hear that you received excellent service and communication on your recent order with us.

Thank you for for also recommending us to others.

Furn-On Customer Services

Bedømt til 4 ud af 5 stjerner

Easy to order on line and delivered…

Easy to order on line and delivered when promised.

15. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi Sandra,

Thank you for letting us know that you found the process of ordering from ourselves to be straight forwards and that your delivery arrived in the advertised lead time.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

The packaging was pretty good

The packaging was pretty good, the boxes were slightly damaged externally which was due to courtiers/transit but contents inside were very well protected. 5* for that. The wardrobe itself was exactly as expected and looks lovely in place. It’s not the most expensive so is not expected to last the 25+ years my last one did but we’ll see. Will buy from furn on again I'm sure. Andrew

8. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi,

Thank you for taking to time to share your experience of purchasing from ourselves. We are pleased to hear that the protective packaging worked well and ensured that your items arrived without any damage to them.

Now that you have your wardrobe in place and it is as expected we appreciate you rating us with 5 stars.

Furn-On Customer Services.

Bedømt til 4 ud af 5 stjerner

Fine for the money dose what we need it…

Fine for the money dose what we need it to do. Just not very well made
Don’t like that there’s gaps round the drawer fronts.

5. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi,

Thank you for taking the time to leave us a review, if you have any concerns over your new sideboard not being as per the advertised images please contact us directly so that we can look to assist you further with this.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Chest of drawers - First time buyer

100% happy customer here! I was very dubious about ordering from this company as I’d never heard it before and they had the same chest of drawers that I wanted for £100 less than other websites. I bit the bullet and I couldn’t be happier. The deliver driver was an absolute gentleman. The chest of drawers is of really good quality, with really easy to follow instructions and all the pieces fitted in perfectly. Thank you for making me a happy girl!

5. januar 2024
Furn-On-logo

Besvarelse fra Furn-On

Hi Alba,

Thank you for taking the time to share your experience of ordering from us. Its wonderful to hear that we provided not only great value for money but that the delivery process also worked so well for you and that you are so happy with your new chest of drawers.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Delivered on time and prompt

Delivered on time and prompt. The communication was really good. Emails providing details what will happen and if needed, how to get help. The item was put up, all pieces there, no damage. Looks great. Thank you

18. december 2023
Furn-On-logo

Besvarelse fra Furn-On

Hi Donna,

Its wonderful to hear that you found our communication regarding your order to be so helpful.

We are pleased that assembly was straight forwards and that your new furniture is looking fantastic in your home.

Furn-On Customer Services.

Bedømt til 3 ud af 5 stjerner

Some issues with warped panel

Overall the product was good. However, one side panel of the wardrobe was very warped. I didn't notice until I'd started building, so kept on going. In the end, the warp didn't stop it working. However, the back panel sticks out where the side panel curves inward and getting the drawers and door to fit that side was harder to do. Shame about this as it's a substantial wardrobe, besides the issues caused. Maybe you need to check quality better or check how products are stored. I'd advise customers to check carefully before starting build - unlike me!

In reply to your reply - that's v kind but if I were to take the wardrobe apart to put in the replacement it would tear the joints etc to bits. I appreciate you would have replaced the part at an earlier stage but it's just too late now. Thanks all the same. Not all companies even try to help. 👍

4. december 2023
Furn-On-logo

Besvarelse fra Furn-On

Hi David,

Thank you for taking the time to leave a review. We are sorry to hear that one of your wardrobe parts was warped on delivery and this is affecting the wardrobe. If you would like to contact us directly, we are happy to look into this further for you and the possibility of a replacement part.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Excellent product

My wardrobe was delivered when I was told it would be. Product was in excellent condition. I have now purchased something else from the company. Definitely will use them again.

15. december 2023
Furn-On-logo

Besvarelse fra Furn-On

Hi Anne,

Thank you for the 5 Star Review and sharing that you have ordered again from us based on such a positive experience on your first order.

Furn-On Customer Services

Bedømt til 1 ud af 5 stjerner

Havana Pine 2 Door Wardrobe

Received wardrobe end of October and had issues from the start of assembly. The door hinges are too big to fix to the edge of the cupboard. They have 3 screw holes, unfortunately the 3rd hole cannot be used because it hangs over the edge so there is nothing to fix/screw it to. The overhanging hinge is a health and safety issue as you can scratch/cut yourself on the sharp edges and also damage your clothes. There are 6 hinges in total. Furthermore the hinges do not take the countersunk screws which stand proud on the hinges and stop the doors from closing. I had to counter sink all of the hinges to make a better fit. The plastic brackets holding the internal rail have both broken so I had to replace with stronger metal ones. One of the doors was warped and does not close fully. There is no support under the wardrobe base. If you accidentally stood on it or put any weight on it, it would give way quite easily. There is a no return policy if you have started to assemble it. Unfortunately you only become aware of issues when you assemble. (I had raised the hinge issue with Furn-On.) Very disappointed with the quality of the materials used and the fixtures and fittings. The wardrobe looks better in a photo than in reality. This is my first time using Furn-On and it will be my last.
I have only had 1 set of assembly instructions, which was adequate, and for some reason a second set of fittings the same as the first. To say "the issue was solvable once given the correct assembly instructions" is incorrect and not true. The assembly instructions were never an issue to me which is supported by the e mails between us. The fixture and fittings were the problem. Rather this seemed to be an issue between Furn-On and its supplier. Furn-On didn't seem to understand what my issues were possibly because they don't manufacture these wardrobes. Furn-On's response does not mention the ill fitting hinges (and screws) nor the sharp edges at the back of the hinges. The rail brackets broke in December and as the whole of November was taken up with the hinges I didn't want to spend another month discussing these. It became evident through use that the unsupported base was a weakness and again this was not mentioned in Furn-On's response. Similarly the warped door. On a positive the lady I communicated with was as helpful as she could be.

8. november 2023
Uopfordret anmeldelse
Furn-On-logo

Besvarelse fra Furn-On

Hi,

Thank you for sharing your feedback.

We can see that there was extensive communication with ourselves and yourself regarding the assembly of your item. It appears there was some confusion in the issue encountered as there are several variations of the assembly instructions with varying parts based on the date of manufacture. This has since been cleared up for all future customer orders. We apologise for any inconvenience this caused.

We do not have any record regarding any damaged hanging rails or door as the contact was solely regarding an issue with door hinges. We do request that all items are checked prior to assembly however if there is an issue which becomes evident during the assembly process due to poor manufacturing then this is still eligible for return. Given that your issue was solvable once given the correct assembly instructions and no fault with the product, this was not eligible for return.

We do tend to receive extremely good feedback with the Havana range and are therefore disappointed that you are dissatisfied with your order. We have however fed back your comments internally.

Thanks again

Furn-On Customer Services

Bedømt til 5 ud af 5 stjerner

Simply efficient.

The whole process from ordering the tables to receiving them was simple and efficient. Furn-On kept me updated throughout, with expected delivery dates and tracking information provided.
The tables were very well packaged, with no obvious signs of damage.
A bonus was free delivery, which some other online retailers were not offering.

15. december 2023
Furn-On-logo

Besvarelse fra Furn-On

Hi,

Thank you for sharing that you were kept update with the progress of your order from expected delivery dates through to tracking information.

We are delighted to hear that both tables arrived with you as expected and that you found our free delivery service offered you great value for money on your order.

Furn-On Customer Services.

Bedømt til 5 ud af 5 stjerner

Coffee table was lovely,i was kept…

Coffee table was lovely,i was kept informed all through the process until delivery.delivery guy Tony was awesome.

13. december 2023
Furn-On-logo

Besvarelse fra Furn-On

Hi Donna-Marie,

Thank you for your review and sharing with us how pleased you are with your new coffee table and the communication received after placing your order with us up until delivery.

Furn-On Customer Services.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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