Frozen Reptile Anmeldelser 

367
•
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered livefood from them 8 days ago. Food did not arrive. No communication from them. Phone continually has message "you cannot be connected". I emailed them and still no response. Luckily I paid th... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ordered last week, nothing sent out, emailed no answer. Website has been shut down for days telephone number disconnected, connected PayPal and opened a dispute. Disgraceful

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Very very slow delivery for £9 postage fee. Ordered Saturday morning received Friday afternoon. Quality of the frozen food is the same as anywhere else so not worth the £9 which actually made i... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Products arrived, and mice seem fine. On delivery however, picked website for the fast next day delivery advertised. However although I received confirmation email stamped at 16.30 on Thursday, I... Se mere

Virksomhedsoplysninger

  1. Dyrehandel

Oplysningerne kommer fra forskellige eksterne kilder

Frozenreptile.co.uk is now owned by Livefoods By Post Ltd and reviews from 15/10/18 will be reflective of our service. *** - The original company ceased trading on the 15/10/18 and The domains have been sold - ***


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

367 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(367)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Usually good with order delivered as stated on order, but last order very slow delivery

Disappointed with slow delivery on latest order!!!

9. november 2013
Uopfordret anmeldelse
Frozen Reptile-logo

Besvarelse fra Frozen Reptile

Hey,

Apologies about this, occassionally we are hit by stock shortages, and this week we were left with a small dry ice shortage due to a manufacturing error with our dry ice supplier. Please pop me an email to dan@frozenreptile.co.uk and I'll send you a coupon for money off your next order!

Sorry about that, these things are rare but do happen.

Thanks
Dan

Bedømt til 3 ud af 5 stjerner

dispatch date not sent

hi i recently put in a very large order with frozen reptile, chose my despatch date 4/ 11/13, turned up 8/11/13 been in for 3 days afraid to move ruined my holiday, after a few emails to dan it finally got sorted, the quality of food excellent, delivery company brilliant kept me well informed , i may order again but they will have to inform me when they have dispatched

9. november 2013
Uopfordret anmeldelse
Frozen Reptile-logo

Besvarelse fra Frozen Reptile

Hey,

Apologies about this, whilst most orders go out perfectly occassionally we are hit by stock orders, and in this case a small dry ice shortage that was out of our control (it was a supply problem). Please send an email to dan@frozenreptile.co.uk for some money off your next order as means of an apology and a peace offering :)

Regards
Dan

Bedømt til 5 ud af 5 stjerner

reptile retail at its best!!

tried a few frozen reptile sites this has by far been the most efficient & the most reasonably priced. will carry on using them hopefully they will continue to provide the good service that l received.

8. november 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good delivery and easy websire

It was very easy to order and delivered on time, but as it was delivered to a company for use in the Science labs, we could have done with some stickers on the package to identify it was frozen goods. It sat in the post room for a couple of hours as nobody knew what it was and there were no signs from where it had been posted from.

6. november 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from beginning to end

This is the first time I have had frozen rodents delivered, so was unsure what to expect. I chose frozen reptile on recommendation of others and was not disappointed. The order arrived at the stated time, still completely frozen and each size product in easy to use labeled bags. I will definitely use them again.

4. november 2013
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

not a happy customer

Firstly i have sent an email. And my partner sent a msg on facebook. Our order was sent a day late because the delivery driver tried the wrong house. As a result by the time we got it, it was fully defrosted and had to go in the bin as i wouldnt refreeze, we was going to make it a monthly order but am not to happy that the money we spent was wasted.

4. november 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quality product and service

Have used frozen reptile for the last year after looking for a decent supplier of rats and after the first order I received I knew I would be ordering again. The rats are always clean and correct size great product and service well reccomended !

4. november 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

How frozen food should be done

Ordering process = simple .. delivery time = perfect .. sizes of rats etc as described (nothing worse than expecting a certain size and getting half the size when it arrives) .. everything still frozen when unpacked. Overall = great!

2. november 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend

This ordering process for this company is very easy. Love the fact you can choose your delivery date. Received text message updates on where my parcel was and on delivery date for a text with the hot spot for delivery which was very helpful. The mice I ordered were good quality and size. Very pleased and have and will continue to recommend to others

2. november 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic quality and service

Top marks for the quality of the frozen mice.
Very speedy service.
Great communication when I had to contact them over the possibility I may have to miss delivery due to work commitments.
A convenient date was sorted.
I will use for all my pets needs and will have no second thought about recommending to everyone

31. oktober 2013
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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