Delicious meals most of the time! And I love the grocery section. Also delivery always goes smoothly. I'd love to see the option to omit ingredients (I have dietary concerns, so have to throw out... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The flavours are next level. Very gourmet. We only get one ready to cook meal a week, they are amazing! We also get 4 ready to eat meals each per week and the quality + convenience is great. We both w... Se mere
Virksomheden har svaret
Freshprep recipes have taught me how to thicken a sauce, use my broiler, among other kitchen skills, and introduced me to new flavours from around the world that I now love. It’s nice to have the nutr... Se mere
Virksomheden har svaret
Freshprep order arrived at 1130am - Great One of my meals was missing ingredient - protein and the recipe card. The recipe I am referring to was the banana, bacon French toast. We were looking... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fresh Prep
Skrevet af virksomheden
Meet Fresh Prep — Canada's most delicious, most convenient and most sustainable meal kit delivery service.
With easy-to-follow recipes, and pre-cut and pre-portioned ingredients, Fresh Prep takes care of the planning, shopping and prepping, so you can enjoy effortless meals.
With the click of a few buttons, meal kits arrive at your doorstep each week, helping you get healthy dinners on the table in 30 minutes.
Each week Fresh Prep offers 18 meal kit recipes to select from, with options to suit most diets and lifestyles including vegetarian and vegan. Recipes include local, seasonal ingredients to improve flavour and reduce environmental impact. And meals are delivered in reusable, insulated and sanitized cooler bags, rather than cardboard boxes.
On top of delicious weekly meals, Fresh Prep offers ready-to-eat meals, which are perfect for lunch. We also have nutritious sides and snacks from local businesses to keep you and your household fueled all day long.
Get started today
Kontaktoplysninger
188 Victoria Drive, V5L 4C3, Vancouver, Canada
- 1-833-310-7737
- hi@freshprep.ca
- www.freshprep.ca
4,3
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Fresh Prep
Thank you for your review! We’re so glad to hear that you’re enjoying the fresh ingredients and easy-to-follow recipes.
We truly appreciate your support and look forward to continuing to make mealtime convenient and enjoyable for you.
Nice variety in meal options.
Nice variety in meal options.
Flexible delivery schedules and good easy to navigate web site.
Some kits use a ton of little plastic pouches though.
16. marts 2026
Besvarelse fra Fresh Prep
Thank you for sharing your feedback! We’re glad to hear that you’ve been enjoying the variety of meal options, flexible delivery schedules, and our website.
We also appreciate your note about the use of smaller plastic pouches in some kits. Minimizing waste is very important to us, and your feedback helps us continue looking for ways to reduce packaging while maintaining quality and convenience.
We truly appreciate your support and your insights as we keep improving the experience for our customers.
Too costly meals.
As a senior your meals are too costly and don't agree with my stomach.
15. marts 2026
Besvarelse fra Fresh Prep
Thank you for taking the time to share your feedback. We’re sorry to hear that our meals haven’t been the right fit for you and that the cost has been a concern. We understand that everyone’s dietary needs and preferences are different, and we appreciate your honesty.
If you’d like, you can reach out to us at hi@freshprep.ca—we’d be happy to discuss options or adjustments that might better suit your needs.
Thank you again for sharing your experience.
Missing Meal =(
One of my meals was unfortunately missing =(
The Jerk Chicken Meal was missing.
Please just refund when convenient.
21. marts 2026
Besvarelse fra Fresh Prep
HI Jennifer,
Thank you for sharing your experience and making us aware of the missing Jerk Chicken meal last week. We’re so sorry for the disappointment and definitely want to make it right for you!
I’ve sent you an email to follow up on your experience and provide you with the appropriate resolution. Please don't hesitate to contact us directly whenever you need support at hi@freshprep.ca or by calling/texting 1.833.310.7737.
Thank you for giving us an opportunity to respond, and we’re looking forward to sending you more delicious meals soon.
Best,
Dominique
Customer Service Manager
Fresh Prep
Please unsubscribe me
Good food.too fussy prep for meals for us. Meals too big for 2 people. Tough web site to navigate. Back to doing our own simple meals
10. marts 2026
Besvarelse fra Fresh Prep
Hi Doreen,
Thank you so much for sharing your experience with us. We’re glad to hear you enjoyed the food, though we're sorry the preparation and portion sizes weren't quite the right fit for your household. We also appreciate the feedback regarding our website navigation, as we're always looking to improve the user experience.
I have sent you an email to follow up on your request to opt out of our service.
Thank you so much for giving Fresh Prep a try!
Dominique
Customer Service Manager
Fresh Prep
Fresh Prep recipes are delicious
Fresh Prep recipes are delicious. I love their no-waste and locally-sourced philosophies. I’ve had zero problems so far and the deliveries have been excellent. I’m kept well-informed of the timeline and it’s been accurate. I would recommend Fresh Prep!
9. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the recipes and that our no-waste and locally-sourced approach resonates with you.
It’s great to know that deliveries have been smooth and that you’ve been kept well-informed. Your recommendation means a lot to us, and we truly appreciate your support!
Great Service and options
I'm genuinely really happy with Fresh Prep. There are generally plenty of options, with minimal duplication. I can only speak for meal kits and not ready made options. Food is fresh and good quality. I like that there is minimal waste. Another service I used had a lot of plastic that couldn't be recycled.
There are also a lot of snack and grocery items with comparable prices to grocery store.
Delivery dates, times, and tracking are great.
14. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re enjoying the variety, freshness, and quality of the meal kits. It’s wonderful to know that our focus on minimal waste and recyclable packaging has made a difference for you.
We’re also glad that the snack and grocery options, as well as the delivery experience, have met your expectations. Your feedback means a lot to our team and helps us keep improving for our customers.
We truly appreciate your support and look forward to continuing to provide meals and products that make mealtime convenient and enjoyable.
Give it a try!
It has been very smooth to join and then benefit from the consistent meals for our loved one. The preparation is easy, the meals are nutritious and tasty.
The only request would be more flexibility around the delivery windows.
8. marts 2026
Besvarelse fra Fresh Prep
Thank you for sharing your feedback! We’re so glad to hear that the meals have been consistent, nutritious, and easy to prepare for your loved one.
We also appreciate your suggestion regarding more flexible delivery windows. Your input is very valuable, and we’ll keep it in mind as we continue looking for ways to improve the experience for our customers.
We truly appreciate your support and hope to continue making mealtime convenient and enjoyable.
Besvarelse fra Fresh Prep
Thank you for your review! We’re glad to hear that you’re enjoying the fresh ingredients and simple preparation.
We truly appreciate your support and look forward to continuing to provide meals that are convenient and delicious.
Besvarelse fra Fresh Prep
Thank you for your kind words! We’re so glad to hear that most of the meals have been absolutely amazing for you.
We truly appreciate your support and look forward to continuing to provide meals you enjoy.
Delerveries are done the way Fresh Prep…
Delerveries are done the way Fresh Prep advertises. Quality and quantity is also as advertised.
15. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for your review! We’re thrilled to hear that our deliveries, quality, and portion sizes have lived up to your expectations.
We truly appreciate your support and look forward to continuing to provide meals that are convenient, fresh, and reliable.
Besvarelse fra Fresh Prep
Thank you for your review! We’re glad to hear that you’re enjoying the delivery, food quality, and variety of options.
We truly appreciate your support and look forward to continuing to provide convenient and delicious meals for you.
I was really disappointed with my Fresh…
I was really disappointed with my Fresh Prep meal kit. The quality of the food and the overall taste did not meet my expectations. Many of the dishes were extremely peppery, yet somehow still lacked real flavor.
I’ve had meal kits before that were much better balanced and more enjoyable, so I was surprised by how underwhelming this one was especially given how popular Fresh Prep seems to be. I had high hopes going in, but unfortunately this box did not live up to them. I will be telling my friends and family to not get this unfortunately.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fresh Prep
Hi Sarah,
Thank you for sharing your honest feedback. I am so incredibly sorry that your first experience with Fresh Prep didn’t live up to the high expectations you had.
We strive for a perfect balance of flavor in every recipe, and it’s clear we missed the mark for you this time.
I have sent you a direct message to follow up on your experience and make things right. We truly hope to have the chance to provide the high-quality meal you deserve.
Thank you once again for sharing and giving us an opportunity to respond.
Dominique
Customer Service Manager
Fresh Prep
Wish you were around when I was raising my children and working full time
Food is great, choices awesome, value is there. Helps me so much,
10. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the food, the variety of choices, and the value.
It’s wonderful to know that our meals have been helpful for you, and we truly appreciate your support. We look forward to continuing to make mealtime easier and enjoyable for you!
Great options
The options are varied and the quality of the food we get in the meal kits is always great.
10. marts 2026
Besvarelse fra Fresh Prep
Thank you for your kind words! We’re so glad to hear that you’re enjoying the variety of options and the quality of the meal kits.
We truly appreciate your support and look forward to continuing to provide meals that are fresh, delicious, and convenient.
Ready-to-Eat is Consistently Good
The (Ready-to-Eat) food is consistently good and varies from week to week. Delivery is always dependable. After breaking my (dominant) arm, Fresh Prep has been a real godsend.
2. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for your kind words. We’re really glad to hear that our Ready-to-Eat meals and reliable delivery have been helpful, especially while you’ve been recovering from your injury. It’s wonderful to know we could make things a little easier during this time.
We’re also thrilled that you’ve been enjoying the variety and quality of the meals. Your feedback means a lot to our team, and we look forward to continuing to support you with convenient and tasty options.
Wishing you a smooth recovery!
Life saver
I have been immobile due to injury, and the convenience of to the door delivery has been a life saver. The option to add grocery items has saved trips to the grocery store, and my usual daily activities that are now an inconvenience. Food and menu quality is above par
2. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for sharing your experience. We’re truly glad to hear that our delivery and grocery options have been helpful while you’ve been recovering. It means a lot to know that we’ve been able to make daily life a little easier during a challenging time.
We’re also thrilled that you’ve been enjoying the food and menus. Your feedback is incredibly encouraging and reminds us why we do what we do.
Wishing you a smooth recovery, and we look forward to continuing to support you with convenient, high-quality meals.
Besvarelse fra Fresh Prep
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re enjoying the variety of recipes, fresh ingredients, and overall quality.
We truly appreciate your support and hope your future meals continue to be just as enjoyable.
Enjoying the food and recipes
Enjoying the food and recipes
Only been 3 weeks so far tho
9. marts 2026
Besvarelse fra Fresh Prep
Thank you for your review! We’re so glad to hear you’re enjoying the food and recipes so far. It’s great to know the first few weeks have been a positive experience.
We hope the upcoming weeks continue to be just as delicious and convenient, and we truly appreciate you giving us a try!
Great food and the delivery along with…
Great food and the delivery along with the packaging is far superior to other meal prep providers. Far less waste which they offer to take back and recycle.
9. marts 2026
Besvarelse fra Fresh Prep
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the meals and that our delivery and packaging process stands out for you. Minimizing waste and making recycling easy is something we care deeply about, so it’s wonderful to know it’s making a difference.
We truly appreciate your support and hope to keep providing meals that are convenient, delicious, and eco-friendly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.