Freedom Mortgage & Protection Services Ltd Anmeldelser 

Before sharing this review, I read one that suggested that Suzanne was the only one who worked (I'm paraphrasing). I have to dispute this. While perhaps a little quieter, Richard is undoubtedly as key to Freedom's success as Suzanne. He has multiple clients to search for the best rates for and that, of course, means juggling those requests... while waiting for responses from and chasing multiple lenders with whom those requests lie. At least, from my musings, that's what I think. I commend him for the work that goes into that. We had spoken to more than one broker and Freedom came through for us. Think Beckham's free kick against Greece to secure England's World Cup qualification all those years ago. Or Jordan's game winning shot against the Utah Jazz to win the Bulls's last NBA Finals if basketball is more your thing! It really felt like our last chance long after all other options had fallen to the wayside. Richard and Freedom really came through for us.

Suzanne's work in supporting us throughout the process thereafter to make sure everything was properly submitted cannot be understated. Her attention to detail to make sure that every possible query a lender may have was impressive. Her customer detail was very much appreciated throughout that process.

If we find ourselves needing another mortgage, we are unequivocally starting that process with Freedom Mortgage & Protection Services.

Thank you Richard and Suzanne!

Being a first time buyer, the amount of information that one needs to absorb and prepare for is overwhelming. Suzanne and Richard were there to make that less painful and to help arranging a mortgage. They also answered all kind of general questions about buying a property which helped me understand where I was getting into.

They also kept me updated about my mortgage application with my lender on every step, it's great to know that things are moving on in the background.

Purchasing property is not an easy journey.
However, working with such great and experienced people Richard and Suzanne Hilditch made our mortgage journey extremely easy and stress free.
It is my great pleasure to work with Suzanne.
I received extraordinary support from Suzanne for my entire mortgage processing activities including assigning an appropriate lender, assigning the conveyancer, surveyors, insurance, etc. Such one stop services really ease the complexity and connect the dots . Suzanne is extremely prompt in response and accessible. Really appreciate her out of the box support. I wish her great success.

Freedom Mortgages have made the whole experience stress free. Despite some complications with the provider due to their great communication these were smoothed over painlessly. I don't normally write reviews unless the service experienced was exceptionally good, and it certainly was in this case. I would have no reservations in recommending Freedom Mortgages to my family. In fact I have already done so.

Richard and Suzanne were very thorough and did their due diligence in finding the best mortgage rates available to me. They always kept me in the loop about the status of my mortgage application and offered practical advice on choosing a mortgage deal.

Richard and Suzanne have made every step of our mortgage and protection journey seamless and a joy. I couldn't recommend them more! They provide a friendly and enthusiastic service, always going the extra mile! Will be using them for life for every financial need.

Excellent service and professionalism. Highly recommend! ⭐⭐⭐⭐⭐ (5/5)

Richard and Suzanne provided an outstanding mortgage advisory service, showcasing remarkable professionalism and dedication. Their genuine care for clients, in my opinion, really sets them apart, creating a personalised and supportive experience.

The stress-free process, characterised by clear communication and diligence, made navigating mortgage complexities, especially as a first time buyer, seamless. Richard's openness to questions and proactive approach, even amid last-minute rate changes, demonstrated their commitment to securing the best deal.

I highly recommend their services for a top-notch, client-focused mortgage experience.

The other reviews here speak for themselves, but hard to put into words how grateful we were to Richard and Suzanne for their expert knowledge, professionalism and lightning quick response time to our queries. We had a set of circumstances that we perceived to be complex, for a large loan amount. We are self-employed with one of us being a US citizen.. none of which was an issue.

Richard and Suzanne found us an incredible deal and were on-hand every step of the way to help us, answer queries and keep us up to date with the very best rates. We are about to exchange on our dream home and couldn't be happier with the service we received - aside from this, they're just lovely people to deal with.

A huge thank you goes to them and we'll be back to them every time we need to rearrange our mortgage in the future.

D&A

I cannot recommend Richard and Suzanne enough. I am so pleased with the service they have provided and cannot fault them in anyway. They talked me through every step of the way, kept me regularly informed and I've always know when and what to do next because of their clear advice - its actually been a breeze! They are very professional, efficient and just brilliant.

I honestly cant recommend Richard and Suzanne enough. From start to finish they have been nothing but amazing and incredibly professional at all times. They have also made is as stress less for me as possible. I would recommend them to anyone. Thank you Both for everything.

I can't recommend Richard and Suzanne enough. As a first time buyer, I was extremely anxious and pretty clueless about the whole buying process. Richard and Suzanne have provided so much support, explaining everything really clearly and answering all my questions. The communication has been fantastic, really quick responses and regular updates on progress. Also, for anyone who is privacy and security conscious, they provide a secure way of sending your personal data and documents (unlike other brokers who requested all documents were sent via email).

They are a fantastic team and I really can't thank them enough! I wouldn't hesitate to recommend them to anyone and will be sharing their details with friends who are also looking to purchase a home.

Highly Recommend
Richard & Suzanne are very informative, helpful and kept me up to date with all progress. Will definitely be using again as and when required.

Can't speak highly enough of the service that we have recieved from Richard and Suzanne.
Great team delivering excellent service in difficult times..
Would definitely recommend and will be using the services again.
It is a five star review from us.

Richard and Suzanne exceeded my expectations in every way. Their exceptional knowledge, unwavering patience, and genuine care made what can be a stressful process a lot easier. Richard was very patient with any questions. With changing mortgage rates they went above and beyond to secure the best deal for our purchase. They truly deserve the highest rating possible.

Richard and Suzanne are definitely the best mortgage adviser I’ve ever interacted with. They are resourceful, responsive, efficient, helpful, patient and most of all they are very ethical. I can’t recommend them enough and shall be back for more help each time my mortgage deal comes to an end.

Suzanne and Richard,

We wanted to take a moment to express our heartfelt gratitude for your invaluable assistance with our mortgage. Your professionalism, expertise, and outstanding customer service made the entire process smooth and stress-free. We are truly grateful for your dedication and personalized approach in securing the best terms and rates that perfectly matched our needs. We wholeheartedly recommend your services to anyone in search of mortgage assistance.

Thank you sincerely,
Cassio and Christian

My Partner and I just secured our first house purchase! Honestly, we couldn't recommend the services of Richard and Suzanne more.
I'm self-employed and my partner had just started a new job so we had some obstacles to get through but Richard and Suzanne were there with us the whole time. They went above and beyond to secure us deal in a quick changing time in the financial and housing markets. They were always quick to respond, very clear and happy to explain all different elements of the buying process.
I've recommended them to several close friends already and will continue to do so as we're truly grateful for all their help and support.
Thanks again Richard & Suzanne!!

Richard & Suzanne have helped us out with a number of mortgage applications over the past couple of years! We have had quite a stressful time with our house builder which has meant that we've had to go through the process multiple times. We would very highly recommend Freedom Mortgages. They are professional, supportive and ensure that the process runs as smoothly as they can (even when it's outside of their control!). We couldn't thank them enough for the support over the past couple of years to ensure that we have the best mortgage on the market. In addition to this, they go above and beyond to ensure that everything is managed even with pressurised time deadlines. We really highly recommend them & their incredible service.

Richard and Suzanne have been immensely helpful and professional when dealing with our case. They took time to answer our questions as first-time buyers and they genuinely care about getting you the best deal for your circumstances. There is no fee to pay as they receive commission from the lenders. I was recommended Freedom Mortgage & Protection Services by a friend and I will certainly be recommending to others!

Highly recommended. We worked with Suzanne and Richard to acquire a mortgage for our buy to let purchase. They both were professionally attentive during every step of the process. This was our first ever mortgage and they made us feel at ease as every topic was explained crystal clear with no concerns left behind. Richard even searched and found a new offer when our first mortgage offer was declined. Highly attentive client communication and professional approach. One of the most professional people we worked with. Gina & Ali