I've had a great experience with this agency. Madeleine, my property manager, responds quickly and has solved every problem I've brought to her. Jaydn, who helped me through the rental process, was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They asked u to pay “ holding deposit “ first to hold flat . They have been showing flat to other clients with ur offer as plan b for several weeks hostage ur payment ghosting me, other agents , once... Se mere
Virksomheden har svaret
A seamless service from start to finish from Alison at Frank Harris estate agents. We came to sell our investment property in Bloomsbury and invited three local estate agents to provide a valuation an... Se mere
I can’t recommend Zak highly enough! As someone who had never rented before, I was a bit nervous about the whole process, but Zak made it completely stress-free. He was incredibly responsive and alway... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Frank Harris & Co. is a central London-based estate agent with over 40 years of success in the business. During this time, we have built up an in-depth understanding of the areas we cover, which include Bloomsbury, Kings Cross, Barbican, the City, Clerkenwell, South Bank and Waterloo. Many of the team at Frank Harris & Co. live and work within these areas, so we have first-hand local knowledge to share, as well as real understanding of the unique character of these parts of London and the properties for sale or rent within them.
Kontaktoplysninger
3 Park Road, TW11 0AP , Teddington, Storbritannien
- 020 8614 1230
- md@frankharris.co.uk
- www.frankharris.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Working with them was a pleasure
Very vocal and helpful staff! They got me a couple of good options per week during August, which is the hottest season in the rental market. Charlotte, the manager I worked with, was super nice and come up with very good apartments both in terms of price and location.
The agents who do the viewings are never late, happy to discuss all the details of the property and answer any questions.

Besvarelse fra Frank Harris & Co
Excellent team over at Frank Harris /…
Excellent team over at Frank Harris / Barbican. Tirelessly managed to find a great tenant for my flat with many viewings. Professional from start to finish. Ask for Mitchell Max, he was diligent and persistent. Follow up has been amazing as well. Perfect choice for me as I was reviewing several options and glad I went with them.

Besvarelse fra Frank Harris & Co
Excellent experience as a renter
Excellent experience as a renter. Charlotte took the effort to understand exactly what we were looking for and guided is in getting the ideal property. Really simple and painless process too.

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Mitchell Max
Was extremely impressed with his customer service and worked very hard to make renting a property in the Barbican straightforward, despite the fact I was pushed for time. Was especially helpful in organising viewings at short notice, providing essential information and liaising with landlord. A very nice guy too. Would recommend.

Besvarelse fra Frank Harris & Co
I recommend reaching out to Mitchell…
I recommend reaching out to Mitchell Max if you're looking to rent a flat in Central London, his services are great. He's knowledgeable and understands what you're looking for. I appreciate and trust his recommendations, he goes the extra mile to find the perfect place for you.
On the Property Management side, Danielle Longmuir is very professional and reliable and she managed all my requests in a timely manner.

Besvarelse fra Frank Harris & Co
Mitchell was extremely helpful and…
Mitchell was extremely helpful and knowledgeable about the current rental market at our recent viewing

Besvarelse fra Frank Harris & Co
Ronnie was diligent and communicative
Ronnie was diligent and communicative throughout the process and would highly recommend him to any future tenants looking to rent somewhere.

Besvarelse fra Frank Harris & Co
Ian at City branch of Frank Harris
I dealt with Ian at the City branch of Frank Harris and he was extremely helpful in guiding me through the whole rental process. He was very responsive to all requests for information and his knowledge of the Barbican estate in general is impressive.

Besvarelse fra Frank Harris & Co
Great experience
Mitchell was so helpful and knowledgeable about the flats he was renting. Even though I didn’t end up renting one, I appreciate the effort he made to show me multiple Barbican flats.

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An excellent response to an inquiry
An excellent response to an inquiry - courteous and prompt

Besvarelse fra Frank Harris & Co
Great experience!
All around great experience renting through Frank Harris. Responsive, friendly, and helpful, not at all like a few other estate agents that are better avoided. Would hope to work with them again in the future.

Besvarelse fra Frank Harris & Co
Great communication
Really nice service, especially from Ronni! The viewing and all communication with him afterwards was super quick and straightforward.

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Charlotte has been very helpful &…
Charlotte has been very helpful & professional, as always.

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Excellent customer care
Excellent customer care and a well run company. All of my experiances with them have been positive and they are very proactive with any issues I have had. In particular, one of the Directors, Christopher Dowds, has been incredibly helpful and treated an issue I had with a very high level of professionalism and to a high standard. Very happy with the service

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Dependable!
Charlotte at Frank Harris & Co in Barbican has been a fantastic letting agent - from finding a place through setting us up! Highly recommend

Besvarelse fra Frank Harris & Co
Finding a nice home in London is a…
Finding a nice home in London is a challenge… but not with Mitchell Max ! Best real estate agent I’ve had to work with so far , and I’ve seen a lot of them !

Besvarelse fra Frank Harris & Co
I would NEVER RECOMMEND this agency to…
I would NEVER RECOMMEND this agency to anyone after what they did to me and my housemates. We used their service to find a three-bedroom apartment after 4 months of searching. We closed a deal, we paid rent and security deposit and signed a tenancy agreement a month before the move-in date. Everything was absolutely done by our side on time. As we had a signed agreement and a closed deal, all three of us had to give our notices from our previous accommodations, we had also scheduled deliveries for the move-in date and prepared everything needed. Five days before move-in date, I contact the agency to ask where can we get the keys from and what time should we be at the property. In response, they tell me that there is a minor problem with the landlord’s documentation and he is yet to sign the tenancy agreement, but there is nothing to worry about and it is just a formality. Of course, this comes as a huge shock to all of us as we have already paid everything and no one told us that the landlord hasn’t even signed the contract FIVE DAYS BEFORE MOVING IN. During these five days, the problem grew bigger and bigger. From “Don’t worry, it is not a big deal” it turned to “We can’t assure you that you can live in this property as the landlord does not have the proper documentation to give it out for renting”. Firstly, how can someone give property for letting without checking if it is legal? Secondly, not only that Franc Harris&Co did nothing about the problem, they claimed that this is not their fault and they won’t do anything about it. They left three people homeless in London and did not even care about it. This agency caused so much stress by their actions and could not care less. I imagine if we did move into the property how much more problems we would have as they started lying to us before we even lived there. If I could rate it with -10000 I would.

Besvarelse fra Frank Harris & Co
Unethical and dumb - the typical agents' reputation
Frank Harris are outright lying to their clients, both; buyers and sellers. What they cannot handle is an educated client. Avoid, if you possibly can.

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Irresponsible management
We asked for the house key for my wife. only one key was given and we have been mailing for 2 months. For your sanity, stay away.

Besvarelse fra Frank Harris & Co
Sneaky and Greedy
This company is operated mainly by telephone which means that they don't provide evidence in email form when they make false promises. Things take months to fix or go to the whole tennany without being fixed and then they'll try to charge you for them. They make promises to new tenants which they don't keep. Tried to charge us for repairs the new tenants are paid for. Terrible company greedy sneaky raise the rent by £1000 when we should've had the option to extend at the current rate.

Besvarelse fra Frank Harris & Co
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