I've had a great experience with this agency. Madeleine, my property manager, responds quickly and has solved every problem I've brought to her. Jaydn, who helped me through the rental process, was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They asked u to pay “ holding deposit “ first to hold flat . They have been showing flat to other clients with ur offer as plan b for several weeks hostage ur payment ghosting me, other agents , once... Se mere
Virksomheden har svaret
A seamless service from start to finish from Alison at Frank Harris estate agents. We came to sell our investment property in Bloomsbury and invited three local estate agents to provide a valuation an... Se mere
I can’t recommend Zak highly enough! As someone who had never rented before, I was a bit nervous about the whole process, but Zak made it completely stress-free. He was incredibly responsive and alway... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Frank Harris & Co. is a central London-based estate agent with over 40 years of success in the business. During this time, we have built up an in-depth understanding of the areas we cover, which include Bloomsbury, Kings Cross, Barbican, the City, Clerkenwell, South Bank and Waterloo. Many of the team at Frank Harris & Co. live and work within these areas, so we have first-hand local knowledge to share, as well as real understanding of the unique character of these parts of London and the properties for sale or rent within them.
Kontaktoplysninger
3 Park Road, TW11 0AP , Teddington, Storbritannien
- 020 8614 1230
- md@frankharris.co.uk
- www.frankharris.co.uk
4,3
Fremragende
211 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mr Dowd-Frank Harris long Lane EC1A
I've used Chris Dowd and many of the others from his office on many occasions and each and every time he has gone above and beyond to help and will go out of his way when necessary to make it as stress free and straight forward as possible, i 100% will happily highly recommend
4. april 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear SImon, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
He’s responsive and kind.
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Thomas, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
Besvarelse fra Frank Harris & Co
Dear Jessica, Thank you for taking the time to rate your service with the Frank Harris team. Kind regards, Asma Chughtai, Customer Relations Team
I want to thank Chris Dowds and all his…
I want to thank Chris Dowds and all his team at Frank Harris City Branch for all their hard work for me over the last few years. It’s been a very special relationship and they’ve done a remarkable job for me looking after my portfolio of rental properties. Thanks guys!
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Tom, It’s great to hear that you have had a brilliant experience with our City office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Great flat
Mitchell Max found us a great flat - just what we were looking for. He was knowledgeable and helpful through the letting process.
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Michael, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Dedication and customer focus
Charlotte and Tina have both gone beyond to secure my lease. A very dedicated, professional and committed team who are really looking at their client’s needs.
25. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Daniel, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
The Best!
Super helpful, informative and a great holding hand. Makes everything so straightforward for a landlord.
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Thank you for your kind comments and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Absolutely brilliant advice and…
Absolutely brilliant advice and efficient service. Charlotte was very professional and helped me with all my many questions. Cannot recommend her and the agency enough, especially for a first time renter.
22. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Caroline, Thank you for your kind comments regarding Charlotte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Mitchell was great
Mitchell was great! Extremely pleasant and helpful - understand your needs and always on the ball. Would recommend!
1. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear MJ, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Moving to London
We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!
22. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team
Moths and Black Mould: A Move In Nightmare
Absolute nightmare.
We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans.
Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control.
(The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)
14. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. We cannot find you in our database, so if you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards,Asma Chughtai, Customer Relations Team
Got stood up at viewing…
Got stood up at viewing…
But guess this is just a reflection of the London market right now where agents can afford to lose a few clients given they have more than enough demands from other leads
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear RLT, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards, Asma Chughtai, Customer Relations Team
Over the past few months I have had a…
Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.
She is a pleasure to deal with!
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Great experience with Christopher Dowds
Chris and his team were friendly, helpful and professional. I had a very smooth process of viewing, finalising contact and moving in. Chris and his team are always available to help and provided extremely helpful advice. I would reach out to the Chris and team again when I need to move again.
17. august 2022
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Richie, We really appreciate you taking the time to leave such lovely comments about Chris. He will be so pleased to read your 5 star review. Please do not hesitate to contact the Frank Harris team in the future. Kind regards, Asma Chughtai, Customer Relations Team
Helpful agent (Mitchell Max)
Mitchell was really helpful and was very friendly in my search for properties in London.
15. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Divyia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Quick and professional with great viewings
Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.
14. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Andrew, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
Kevin Ilunga
I would recommend Kevin - he worked very hard to make renting a property in the Barbican as straightforward as possible. I was very impressed with his customer service. He was able to organise viewings at short notice, and provided all the essential information. He is also very easy to chat with.
11. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Dima, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Great experience
Great experience, Mitchell provided a good overview and was very accommodative.
10. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Vagiz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
It was very nice to meet with the agent…
It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Great estate agent for rental properties in the Barbican, London.
I have dealt with Mitchell Max at the Frank Harris branch in Long Lane, London now on three different occasions whilst organising renting apartments within the Barbican estate. Each time I have been 110% impressed by his expert understanding of the process, educated, passion for and knowledge of the area and his friendly but professional demeanour.
Mitchell has great communication skills and kept me informed of all the updates I needed along the way, liaising regularly with either myself or my partner.
I would thoroughly recommend seeking him out if you are looking to be either a landlord or a renter within the EC2Y postcode but especially if you are interested in the Barbican!
9. august 2023
Uopfordret anmeldelse
Besvarelse fra Frank Harris & Co
Dear Helen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mitchell, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
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