Frank and Beans Anmeldelser 

83
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely love my Frank and Beans G-strings! The colours are fantastic, the fit is perfect, they are top quality and they're incredibly comfortable to wear all day. Best of all, they don't show unde... Se mere

Bedømt til 5 ud af 5 stjerner

Found the medium a bit too small and tight. Hope it stretches a bit after washing. Returned one medium and requested a large. Promptly sent back. Fits fine. Will put in another order soon. Thanks.... Se mere

Bedømt til 1 ud af 5 stjerner

I bought the mixed pack of 8 colours. I was sent 4 different colours and mostly colours no one would want 4 or 6 pairs of. I contacted customer service about a refund and the ticket just got closed wi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After completing my order, I realised I ordered the wrong size. I contacted f&b's customer support and they corrected the order before it was sent. Arrived a couple days later in central nsw. Very hap... Se mere

Virksomhedsoplysninger

  1. Undertøjsbutik
  2. Dametøjsbutik
  3. Engrossalg af tøj
  4. Herretøjsbutik
  5. Lingeributik
  6. Tøjbutik

Skrevet af virksomheden

We create, design and know Underwear well. It's what we do! My name is Scott Hollywood and I'm the CEO and sole founder of Frank and Beans® Underwear. We manufacture fine cotton underwear for Men and Women plus Children, offering a great range of cotton essentials daily and many other fabrics. We want everyone to own our comfortable underwear. Our vision is to make online shopping for Underwear enjoyable, fast and easy. Frank and Beans® have some of the most Comfortable Men's, Women's and Kid's Underwear available online. We launched our brand online in 2009, bringing together an exceptional selection of Quality, Comfortable and Great Value Underwear for all the family. We have a strong team determined to operate our Undie business efficiently as possible. We will always supply a range of products to our customers that give Comfort, Quality and Enjoyment. Frank and Beans® sell Underwear, that's for sure. Though because we're vertically integrated, direct to consumer and handle everything from design to marketing to shipping, we bring our customers much more than just Undies. Frank and Beans is a lifestyle brand devoted to self-expression and basics that are anything but simple. A great pair of Undies can brighten your day, and an excellent Underwear company keeps it going. We wear our brand as a badge of honour, and we're not afraid to share it. Frank and Beans support local jobs, all profits stay in Australia. Our Underwear Collection Includes: Boxer Shorts, Briefs, Satin & G Strings Full Briefs, Seamless, Bamboo, Cotton & Bikini Briefs Sizes: Small to 5XL Delivered Australia-wide and Worldwide For Men, Women, and Kids


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

83 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(83)

56 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Women's Pocket-Pro Boxer Briefs with Side Pockets

I purchased the Frank and Beans Women's Pocket-Pro Boxer Briefs with Side Pockets (black) in size small. I feel like there is too much fabric in the groin, like as if they are actually men’s undies designed to fit in a small amount of “junk”. It made me wonder if these women’s underwear are actually just a shrunk down version of men’s undies, rather than a completely unique product designed for a woman’s body.

1. juni 2026
Uopfordret anmeldelse
Frank and Beans-logo

Besvarelse fra Frank and Beans

Hi Denise,

Thank you for sharing your feedback on the Women’s Pocket-Pro Boxer Briefs with Side Pockets.

We’re sorry to hear the fit did not feel right for you, particularly through the groin and front mid-section area. We understand why that would be disappointing.

To clarify, this women’s style is not a shrunk-down version of a men’s underwear pattern. The full mid-section of this style, including the gusset, front rise, groin area, and waist fit, was developed as an original women’s pattern and fitted using female models.

That said, fit can feel different depending on body shape, size preference, and how much room or coverage someone personally likes in a boxer brief style. We appreciate your comments regarding the extra fabric feeling through the front/groin area and will pass this feedback on for review.


Kind Regards,
Mechelle
Customer Care
Frank and Beans

Bedømt til 1 ud af 5 stjerner

Cheap and nasty

Cheap and nasty elastic on the mini g-string. Thought it would soften up after a wash, but the elastic tangles and rolls badly just with one wear. If you’re looking to replace your Bonds mini gee, do NOT go with these ones. Plus, instead of getting 2 each of 5 colours in the 10 pack, I got no black ones at all, with no advance notice.

11. juni 2026
Uopfordret anmeldelse
Frank and Beans-logo

Besvarelse fra Frank and Beans

Hi Tennille,

Thank you for taking the time to share your feedback.

We’re sorry to hear the G-Strings were disappointing and that the elastic did not feel comfortable for you during wear. We understand this was not the experience you expected.

We can see you contacted our Customer Care team, and we responded directly with the options available. As the garments had already been washed, we were unable to accept them back for refund or exchange due to hygiene requirements for underwear. We did offer a goodwill voucher so you could try another set at no garment cost on a future order, however we understand you did not wish to proceed with that option.

We also apologise that your 10 pack did not include the colour mix you were expecting.

Your feedback regarding the elastic, fit experience, and colour selection has been passed on for review.

Kind Regards,
Clinton
Customer Care
Frank and Beans

Bedømt til 1 ud af 5 stjerner

I tried to contact F&B about 4 times

I tried to contact F&B about 4 times, trying to ask a question and got a "we are busy we'll get back to you - but only once – the others were ignored. I did end up placing an order based on their sizings, but they really are too big and baggy (the size guide wasn't accurate) but my husband said keep them as it will be too much hassle trying to return them. Never again!

1. maj 2026
Uopfordret anmeldelse
Frank and Beans-logo

Besvarelse fra Frank and Beans

Hi Adrienne,

Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience caused.

We completely understand how disappointing this experience would have been, especially after trying to contact us multiple times.

After investigating your enquiry internally, we can confirm our Customer Care team replied to your messages on several occasions. Unfortunately, it appears there was a delivery issue affecting some outgoing emails at the time, which meant our responses may not have successfully reached your inbox. This issue has since been identified and corrected.

We have sent you another email this evening to your email inbox.

We genuinely appreciate you bringing this to our attention, including the stock notification error you encountered on our website, as this also helped us identify an issue requiring attention.

We would still very much like the opportunity to help find the correct fit and resolve this properly for you. We will be reaching out privately to assist further.


Kind Regards,
Clinton
Customer Care
Frank and Beans

Bedømt til 5 ud af 5 stjerner

No more chafing

The order was posted quickly, the quality is fantastic, worked an entire shift without an ounce of chafing, which was perfect 👌

3. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great quality!

I have been looking everywhere for comfortable Cotton underwear and finally these guys delivered. Great quality and reasonable prices

Will be coming back!!!

1. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Comfort plus

Beautiful material, exquisitely made and fits perfectly. What more could you want from a pair of boxers?

16. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Decent mens Underwear

Very reasonably priced cotton underwear. Men’s sizing is good and fit well, women’s is a pretty poor fit (coming from a guy) with 2 near identical products that have completely different size guides (what I bought her didn’t fit, probably on me). Got 3 types of boxer shorts/ briefs. Feel good. Definitely worth sizing up with some of them which it does say on the website, the button can pop quite easily on the ones with the square button. (should have upsized)
Overall happy. Came fast with no worries and tracking.
Would recommend. Just definitely check size guid for each individual product you want.

15. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bamboo G-strings…

I ordered 9 x pairs of bamboo G-strings and they got to me relatively quickly. They are sooo comfortable and they seem to be well made. Repeated wearing and washing will tell the tale tho.
This is the second time I've purchased underwear from Frank & Beans and I'm pretty happy so far. Great work people 👍

23. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

3rd purchase of Frank and Beans

3rd purchase of Frank and Beans. Love them!

15. april 2026
Uopfordret anmeldelse
Frank and Beans-logo

Besvarelse fra Frank and Beans

Thank you for coming back for your third purchase, we really appreciate your support.
Great to hear you’re loving them, that’s exactly what we aim for every time.


Best Regards,
Zac
Customer Care
Frank and Beans

Bedømt til 4 ud af 5 stjerner

Best pair of undies ever..

This was my second purchase of your Boxer Briefs. Which tells all. I have been wearing various styles of underwear for the past six decades, and your Boxer Briefs are my new favorites. The reason I didn't give five stars in my review, was because I was unable to purchase the colour's I desired. (unfortunately since my first purchase approximately two years ago, I have been unable to purchase the colour and size I desire. Which leads me to believe that the undies I am so impressed with are no longer in production... BUMMER!

30. marts 2026
Uopfordret anmeldelse
Frank and Beans-logo

Besvarelse fra Frank and Beans

Hi Simon,

Thank you for your continued support, it genuinely means a lot to hear that our Boxer Briefs have become your favourites after so many years of trying different styles.

We completely understand the frustration around colours and sizing availability. The good news is that we are releasing new colours very soon across two Boxer Shorts styles and one Boxer Briefs style, expected by the end of May.

These releases will expand our Maxi Cozy Boxer Briefs and Boxer Shorts colour range.

Please keep a lookout for our newsletter or check our website for the latest updates, as these new releases will be announced there first.

We appreciate your patience and support, and we are confident you will love what is coming next.


Best Regards,
Zac
Customer Care
Frank and Beans

Bedømt til 5 ud af 5 stjerner

Made the switch and didn't look back

I wanted to make the change to briefs a while ago and I tried a few brands and honestly these were absolutely fantastic. Have held up really well, are super comfy and have heaps of sizes. I didn't think I would follow a undies store's promotional emails but here we are. Have re-up'd since and will potentially do it again.

10. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

OMG - YES!!!!

OMG, undies that FIT!
I am a HUGE man and getting underwear that fits is so hard!
I have used Step One for years, but their quality has gone to the toilet.
I thought I'd try just one pair to see, and as soon as I got them out of the packet I was like, "Holy Sh*T! These are great. SO comfortable and stretchy."

1000% recommended if you are a bigger guy.
Step One is Dead!
Long live Frank and Beans!

31. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time buying Frank & Beans boxers…

First time buying Frank & Beans boxers and I am quite impressed to be honest. They are very comfortable and I find that they are quite roomy which is great as it helps when you are active.
They are good value for money boxers and the online shop is well laid out and delivery fast. I will be back for more in the future.

11. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere