In a word what absolutly made our exprience? Otto! When youve made over an hours journey to meet a delivery at a storage unit at 8.30am, you only hope you will be dealt with by such a warm, polite, he... Se mere
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In a word what absolutly made our exprience? Otto! When youve made over an hours journey to meet a delivery at a storage unit at 8.30am, you only hope you will be dealt with by such a warm, polite, he... Se mere
Virksomheden har svaret
I had a great experience with Fox Removals. The team was fast, efficient, and extremely friendly throughout the entire process. They arrived right on time and handled everything with professionalism... Se mere
Virksomheden har svaret
No fuss. Good advice and very supportive as undertaking not just a house move but relocating to a completely new area as a widow. Fox Group even transported my car. Nothing was too much trouble fo... Se mere
Virksomheden har svaret
Amazing service everyone at Fox removals were so helpful and friendly they went above and beyond to help us before and during the move. Would recommend to anyone who needs a removal company.
Virksomheden har svaret
Skrevet af virksomheden
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Your payments are protected
10 Somerset Road, NP44 1QX, Cwmbran, Storbritannien

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The guys were super quick and helpful - made the experience as stress free as possible!

Besvarelse fra Fox Group (Moving and Storage) Ltd
The group were slick, organised, speedy and very efficient. They were very friendly and courteous.

Besvarelse fra Fox Group (Moving and Storage) Ltd
Both staff were brilliant especially the one from Aberdeen

Besvarelse fra Fox Group (Moving and Storage) Ltd
Very responsive and customer focused, from office personnel to the movers.

Besvarelse fra Fox Group (Moving and Storage) Ltd
Amazing service everyone at Fox removals were so helpful and friendly they went above and beyond to help us before and during the move. Would recommend to anyone who needs a removal company.

Besvarelse fra Fox Group (Moving and Storage) Ltd
The three young men that moved us were great. Very efficient and sorted the move in a very methodical way. They were friendly, respectful and very helpful.
It made the day a lot easier than was expecting.

Besvarelse fra Fox Group (Moving and Storage) Ltd
In a word what absolutly made our exprience? Otto! When youve made over an hours journey to meet a delivery at a storage unit at 8.30am, you only hope you will be dealt with by such a warm, polite, helpful employee like Otto. From the day before Otto was so helpful, answering every question with patience and professionalism. While we were there he dealt with every query and request instantly. At one stage (when we realised the unit we'd hired wasnt big enough) he had both my partner and I and the two delivery drivers laughing at how daft the situation was. Its rare to find employees (I didnt ask but I hope he is a Manager) that show how much they enjoy their work, speak highly of the company and their employer and deliver excellent customer service. We will definitly use Access Storage again. Not just for the value and service but for employees like Otto.

Besvarelse fra Fox Group (Moving and Storage) Ltd
Great communication leading up to move. Were flexible with dates. On the day the team were very professional and helpful. Removals were completed swiftly.

Besvarelse fra Fox Group (Moving and Storage) Ltd

Besvarelse fra Fox Group (Moving and Storage) Ltd
Brilliant service from start to finish. The survey was carried out the day after the request was submitted. Booked in for the following week. Turned up on time, got straight to work, carpets covered, nothing was too much trouble.

Besvarelse fra Fox Group (Moving and Storage) Ltd
We moved abroad and had all our goods packed and stored for a year. On delivery we found a number of items missing, damaged and broken. We paid for special packing for fragile items which was not provided and some of our special items were damaged as a result of the poor packing. Expensive electronic items were not even wrapped, just put in boxes with no protection. The insurance product Fox promoted required that we report all the damage within 7 days of delivery despite the fact that it is clearly impossible to unpack over 100 boxes in a week! Fox refused to offer reasonable compensation, only a paltry ‘goodwill’ offer that barely covered the special packing they had not delivered. Very poor experience!

Besvarelse fra Fox Group (Moving and Storage) Ltd

Besvarelse fra Fox Group (Moving and Storage) Ltd
If I could give 0 stars I would! I engaged fox to move some items abroad for me. The original quote was for them to pack the boxes but I said I would do so and the quote was updated. I was offered an insurance policy which I paid for to protect my goods in travel. On arrival around £600 of damage had occurred. When I told fox I was told they weren’t covered by my policy as I had packed the items myself. At no time did they tell me the policy would be worthless otherwise I would never have taken it out! Nobody ever said it would not cover the items I packed myself - had they done so I would have sourced my own actual valid policy. Their handling of my complaint was just as shocking. Emails ignored and clearly hoping I would just go away. I was offered a very small amount of compensation, less than 1/3 of the cost to rectify/replace and on top of this I feel I was totally ripped off by paying an insurance policy they knew would never cover me. Sadly the staff could not care less, Mike White in particular just didn’t reply to my email unless I chased multiple times.
Avoid unless you want to be totally ripped off.

Besvarelse fra Fox Group (Moving and Storage) Ltd
No fuss. Good advice and very supportive as undertaking not just a house move but relocating to a completely new area as a widow. Fox Group even transported my car. Nothing was too much trouble for Carl and Phil. They worked calmly and efficiently throughout the 2 days of the move. Gold star treatment and service. Well done and a big "Thank you both".
"

Besvarelse fra Fox Group (Moving and Storage) Ltd
Used today for a removal very punctual and professional all were moved within 2 hours the 2 removal men were very helpful and friendly would definitely use again and would highly recommend

Besvarelse fra Fox Group (Moving and Storage) Ltd

Besvarelse fra Fox Group (Moving and Storage) Ltd
I had a great experience with Fox Removals. The team was fast, efficient, and extremely friendly throughout the entire process. They arrived right on time and handled everything with professionalism and care, which made the move much less stressful. Their service was truly amazing, and I wouldn’t hesitate to recommend them to anyone looking for a reliable removals company.
Thanks Saima

Besvarelse fra Fox Group (Moving and Storage) Ltd
The 3 guys from Wales who managed our move were very helpful, all our furniture was packed into the removal van , transported and unloaded into the right rooms in good time with no damage. The move was efficient and ran in good time, all completed before 4pm

Besvarelse fra Fox Group (Moving and Storage) Ltd
What a brilliant pair of lads moving us to the Isle of Man. Nothing was too much trouble. I swear that Carl put our bed back together better than it was before!?
Thank you

Besvarelse fra Fox Group (Moving and Storage) Ltd
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