Fortnum & Mason Anmeldelser 

56.213
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The purchase made was a gift for a dear friend and was received with much appreciation. The shop and item was chosen because of known history of quality, service and reliability of product and ou... Se mere

Bedømt til 5 ud af 5 stjerner

The superb choice of products & the ability to make up my own preferential basket. So much to choose from! The products were/are all exceptional quality & made a fabulous birthday treat. Delivery was... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A seamless and perfect experience; buying a hamper and having it sent as a special thank you. F&M delivered the hamper on time and our friends were delighted to receive it and enjoy the quality goodi... Se mere

Bedømt til 5 ud af 5 stjerner

The outstanding customer care I received from Lorenzo was really heartening He carefully listened sympathetically, offered possible solutions to my problem, allowed me to converse and offer alt... Se mere

Virksomhedsoplysninger

  1. Leverandør af firmagaver
  2. også i
  3. Butik med gavekurve
  4. Gavebutik
  5. Kaffebar
  6. Småkagebutik
  7. Tebutik

Om Fortnum & Mason

Skrevet af virksomheden

Welcome to Fortnum & Mason.

Since the first day they opened their doors back in 1707, Fortnum & Mason has been an essential destination for all in search of extraordinary food, unforgettable experiences and joy-giving things.

In the centuries since, they've perfected the art of Afternoon Tea at The Diamond Jubilee Tea Salon, sent their iconic wicker hampers to every corner of the globe, created all manner of wonderful things to eat and drink from our Food Hall, and even found the time to write a Cook Book or two, filled with countless mouthwatering recipes from the restaurants at their London flagship store.

Proud holders of Royal Warrants for generations, Fortnum's commitment to delicious innovation continues apace, with new stores opening close to home and further afield, and the introduction of a new 3rd Floor at Piccadilly, complete with a stunning Food & Drink Studio, Cook Shop, and an in-house gin distillery.

Kontaktoplysninger

This Way To All The Lovely Things...

Joyful gifts and exceptional food & drink await at Fortnum & Mason.

4,6

Fremragende

TrustScore 4.5 ud af 5

56 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(56.213)

21.191 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

All the produce was excellent and…

All the produce was excellent and delivered on time

30. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were pleased with the quality of our products and that your order arrived on time.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Beautiful hamper in an exquisite basket…

Beautiful hamper in an exquisite basket just perfect for my port and cheese loving friend!! Would highly recommend.

30. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Dear Jane Ward,

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you were happy with the hamper and that it was perfect for your port and cheese loving friend.

Thank you again for your kind recommendation.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Delivered on time and much enjoyed by…

Delivered on time and much enjoyed by the recipient.

30. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that your order arrived on time and that the recipient enjoyed their gift. 

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Nice and smooth

Nice and smooth! If only they could pack unbent tea tin boxes… But I guess this dark art is already lost for the current civilization..,

22. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Anton,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the process to be nice and smooth. And we thank you for your feedback with regard to our tea tin boxes.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Christmas Biscuits

I bought the 3 x Christmas Orange Chocolate Biscuits, Pistachio Clotted Cream Biscuits and the Traditional Shortbread Fingers to take as gifts for abroad. They are beautifully packed and will be given to people who appreciate Fortnam & Mason items.

23. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Dear Thara, 

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were pleased with the beautiful presentation of your Christmas biscuits and that they will make appreciated gifts abroad.

If you ever need further assistance, please do not hesitate to let us know.

Thank you again for shopping with Fortnum & Mason.

Fortnum and Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Quality

Packaging, presentation and quality is what you can expect when dealing with this company

29. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are pleased to hear that you were happy with the packaging, presentation and quality of our products. We always strive to provide a memorable experience for our customers and are delighted to know we met your expectations.

We truly appreciate your feedback and hope to have the pleasure of serving you again soon.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Joy in a box service came beautifully wrapped…

Great service came beautifully wrapped and felt really special

29. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Marian,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the service to be great and that you enjoyed the packaging, making the experience feel really special.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Quality items delivered promptly no…

Quality items delivered promptly no complaints service first class.

29. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Steve,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the items to be of quality and that you also found the delivery to be of first class.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Great service

Quick delivery
Good quality items

22. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are pleased to hear that you were happy with the quality of our products and the speed of our delivery service.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Love the store ...delivery service and…

Love the store ...delivery service and staff

29. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Madeline,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you love the store, the delivery service and the staff in store.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent website and good performance…

Excellent website and good performance from delivery agents. Delighted to see game pie back on the menu.

23. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Dominic,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the website to be excellent and that you received good performance from the delivery agents. We are also glad you enjoy our game pie back on the menu.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Wonderful website so easy to use

Wonderful website so easy to use. Wonderful products so easy to order. Wonderful delivery service that backs up everything F&M.

23. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Mrs L,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the website to be easy to use and that you found the delivery service to be wonderful.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent product and great service

Excellent product and great service

30. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were happy with the products and the services provided.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Easy to use Very Happy website

Easy to use website, and items delivered promptly
Tote bags are gorgeous and great quality
I’d use website again to purchase items

22. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Gail,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the website to be easy to use and the items were delivered promptly. We also thank you for your kind words with regard to the gorgeous look and quality of the tote bags.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent service throughout

Easy to order. Quick delivery of hamper. Exceptional contents.

29. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good evening Stephanie,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the ordering process to be easy, the delivery was made quickly and safely and that you found the contents to be exceptional.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were pleased with both our service and the quality of our products.

We truly appreciate your kind feedback and hope to have the pleasure of serving you again soon.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

I ordered a bauble for my Xmas tree it…

I ordered a bauble for my Xmas tree it came well packed and beautifull product I will order another next year thank you so much

23. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were pleased with your Christmas bauble and that it arrived safely and well packaged. It is lovely to know that you are already thinking of ordering another one next year!

We truly appreciate your kind feedback and look forward to welcoming you back to Fortnum & Mason.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

I ordered some gifts to be delivered…

I ordered some gifts to be delivered directly to my friend for her birthday. They arrived on time and she was super happy with the presentation and products

23. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that your friend's birthday gifts arrived on time and that she was so pleased with the presentation and products. 

We truly appreciate your kind feedback and hope to have the pleasure of serving you again soon.

Fortnum & Mason Customer Services

Bedømt til 5 ud af 5 stjerner

Easy and quick purchase

Easy and quick purchase, nice packaging, good products

29. september 2026
Fortnum & Mason-logo

Besvarelse fra Fortnum & Mason

Good afternoon,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you found the ordering process quick and easy, and that you were pleased with our packaging and the quality of our products.

We truly appreciate your feedback and hope to have the pleasure of serving you again soon.

Fortnum & Mason Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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