FIYAH Jewellery Anmeldelser 

304
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... Se mere

Bedømt til 5 ud af 5 stjerner

I have bought a few rings from Fiyah and have had many compliments on them. The ordering is easy and the delivery is quite fast. I'm sure I will find a few more items to order.

Bedømt til 5 ud af 5 stjerner

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... Se mere

Bedømt til 5 ud af 5 stjerner

I bought my plume ring in memory of my late husband, I wear it everyday, I sent an email to tell them it broke, that was on Sunday, a replacement arrived in the mail this morning (Tuesday) I cannot f... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning
  2. også i
  3. Guldsmed
  4. Smykkedesigner

Skrevet af virksomheden

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

304 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(304)

37 anmeldelser inden for de sidste 12 måneder

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Bedømt til 3 ud af 5 stjerner

Disapointed

The necklace isnt very long and the pendants are small. I was disapointed when i opened up tje package. Delivery time was quick though.

24. juni 2024
Bedømt til 4 ud af 5 stjerner

I have bought from Fiyah before

I have bought from Fiyah before, quick delivery, lovely pancaking with a card and a feather which is a nice touch. The rings are beautiful. It does seem that the ring I purchased recently isn’t as solid as the one I bought a few years ago and it seems a lot lighter but still a beautiful ring.

24. maj 2024
Bedømt til 5 ud af 5 stjerner

Easy site to navigate

Easy site to navigate, good prices, great selection, simple ordering process, arrived on time.
Lovely piece. This is the 2nd time I've bought from this site & would buy again!

22. april 2024
Bedømt til 1 ud af 5 stjerner

Costly jewellery but poor quality

The feather ring is a beautiful ring but unfortunately the quality is poor. I have now had two of these and both rings have weakened and snapped! A real shame as it was in memory of my dad!
The cost is high and the quality is poor! Unfortunately, I won’t be purchasing again from this company as the customer service this time round has been terrible.
For £45 I think it’s extortionate for the ring only to last a few months!

1. marts 2024
Uopfordret anmeldelse
FIYAH Jewellery-logo

Besvarelse fra FIYAH Jewellery

Hi Kate,

Thank you for sharing your feedback with us.

We are deeply sorry for your loss, and that two of your rings have weakened and snapped. We understand the disappointment and frustration this must have caused.

We have crafted our rings to be durable and long lasting, however repeated adjustments or resizing can create a weak point in the metal. Whilst this information is on our use and care page, we will look at making this clearer to future customers.

We take your feedback very seriously, and once again we are so sorry for any inconvenience caused.

Please do not hesitate to contact us directly if you have any further questions or concerns.

Kind regards,
FIYAH

Bedømt til 1 ud af 5 stjerner

All the rings I have purchased have snapped

I have bought about 10 feather rings for myself, my Mam and friends when relatives have passed away. I got some with birth stones and some without. They have all snapped. I used to find the customer service excellent but now I was told the ring isn't intended to be resized often, it wasn't!!! I don't think they could be sterling silver, no other rings I have have ever snapped. I used to recommend these to everyone but I would steer clear now. All I have is a collection of broken rings.

14. november 2023
Uopfordret anmeldelse
FIYAH Jewellery-logo

Besvarelse fra FIYAH Jewellery

Hi Jodie,

Thank you for sharing your experience with us, and we sincerely appreciate your support over the years.

I can 100% assure you that our rings are crafted from high-quality sterling silver, and we take great care in ensuring the durability and quality of our products.

We are pleased that all of our rings come with a 1-year warranty, I apoligise that we could not offer a free replacement on this occasion.

Please feel free to reach out to our customer service team directly to discuss your situation further, and we'll do our best to assist you.

Kind regards,
Abbi

Bedømt til 1 ud af 5 stjerner

Price Increases!

Beautiful jewelry, however cost has increased substantially and way above the general cost of living increases. Purchased a wave ring in March 2020 and it cost €25, unfortunately I lost this and wanted to replace it. 3 years later the exact same ring now costs €62.95!

9. oktober 2023
Uopfordret anmeldelse
FIYAH Jewellery-logo

Besvarelse fra FIYAH Jewellery

Hi Debbie,

Thank you for sharing your review, and we truly appreciate your kind words about our jewellery.

We understand your concern regarding the price increase. Unfortunately, due to the current financial climate and the impact of Brexit, we have had no choice but to increase our prices.

I can assure you that we have absorbed as much of the cost as we can, and we are still keeping the prices as low as possible.

I recommend signing up to our newsletter to kept up to date with any sales or offers we may have in the future.

If you have any other questions or concerns, please reach out to our customer service team.

Kind regards,
Abbi

Bedømt til 5 ud af 5 stjerner

Beautiful and Thoughtful Jewellery

The jewellery is absolutely gorgeous and to such a high standard. The packaging adds a really personal touch. I had a small problem with an item (not the company's fault) and the customer service was exceptional also. Cannot fault them at all and will purchase again.

8. februar 2023
Uopfordret anmeldelse

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