Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Paid nearly £40 for a silver mystery box: only to be sent an old, badly tarnished charm! Disappointing, to say the least! Update on 20th March 2026: Received a reply and resolution within 24 hou... Se mere
Virksomheden har svaret
The Grand Deco Enamel and emerald negligee necklace was the perfect gift to my wife for our 25th Wedding Anniversary, to match the earrings I had bought a few years earlier. As previously, high q... Se mere
Virksomheden har svaret
Item was quickly dispatched with good communication from Gemondo. Lovely piece of jewellery which was a birthday gift for our daughter, she is delighted with it so would recommend!
Virksomheden har svaret
Virksomhedsoplysninger
Om Gemondo Jewellery
Skrevet af virksomheden
Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.
The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.
Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.
With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.
Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.
Skrevet af virksomheden
- Free UK Delivery
- Free UK standard delivery available on all orders, expedited options available.
- Easy Returns
- We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)
Kontaktoplysninger
Bay Lodge 36 Harefield Road, UB8 1PH, Uxbridge, Storbritannien
- 02089415707
- enquiries@gemondo.com
- www.gemondo.com
4,4
Fremragende
307 anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to navigate website and items…
Easy to navigate website and items arrived promptly in beautiful packaging.
4. april 2026
Besvarelse fra Gemondo Jewellery
Hi Gillian,
We're so glad you love our packaging that our jewellery ocme in, thank you for the 5 star review!
Kind regards,
GemondoUK
It was a very easy transaction just…
It was a very easy transaction just love the ring I bought.
9. april 2026
Besvarelse fra Gemondo Jewellery
Hi Sally,
Thank you for the 5 star review! We're so glad to hear you love the ring!
Kind regards,
GemondoUK
Lieferung bis heute nicht angekommen.
Lieferung bis heute nicht angekommen.
Kundenservice kümmert sich nicht.
Wir haben extra in diesem Shop bestellt, da auch ein Expressversand angeboten wird. Es ging um ein dringendes Geschenk, deswegen waren wir bereit, den entsprechendend hohen Aufpreis zu bezahlen für die Express-Lieferung nach Deutschland.
Der feierliche Anlass ist nun schon längst vorüber, wir standen mit leeren Händen da - das Geld ist weg, der Schmuckanhänger hängt nun wohl schon seit über eine Woche beim Zoll fest, wo angeblich seit ebenfalls einer Woche erfolglos auf Rückmeldung von Gemondo gewartet wird. Es geht nichts voran.
Auf meine Anfragen wurde nicht reagiert - mittlerweile auch Anfrage zu Erstattung der Express-Gebühr und / oder Stornierung; wir mussten schließlich kurzfristig ein Ersatz-Geschenk besorgen.
Nicht zu empfehlen!
4. april 2026
Besvarelse fra Gemondo Jewellery
Hallo,
vielen Dank für Ihr Feedback. Es tut uns aufrichtig leid, dass Ihre Express-Bestellung im Zoll feststeckt und Sie das Geschenk nicht rechtzeitig erhalten haben.
Wir haben unseren Posteingang geprüft und konnten unter Ihrer Adresse leider keine Nachricht finden. Eventuell haben Sie eine unserer automatisierten Benachrichtigungs-Adressen genutzt, die nicht aktiv überwacht werden. Das bedauern wir sehr, da wir Ihnen natürlich gerne sofort geholfen hätten.
Wir möchten das jetzt schnellstmöglich wiedergutmachen:
- Wir kontaktieren den Zoll/Versanddienstleister umgehend.
- Die Express-Kosten werden Ihnen vollumfänglich erstattet.
- Wir leiten auf Wunsch sofort die Stornierung/Rückzahlung ein.
Bitte schreiben Sie uns direkt an enquiries@gemondo.com, damit wir Ihren Fall sofort persönlich abschließen können.
Herzliche Grüße,
Ihr Gemondo-Team
Treat for myself
I treated myself to a new ring there was plenty of choice on Gemondo.
The ring I chose was despatched and delivered in good time. Packaging was very nice, I'm very happy with my purchase its a lovely ring.
8. april 2026
Besvarelse fra Gemondo Jewellery
Hi Susan,
Thank you for the 5 star review! We're so glad you chose Gemondo to purchase your new ring!
Kind regards,
GemondoUK
Beautiful ring
Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Will definitely purchase from here again.
27. februar 2026
Besvarelse fra Gemondo Jewellery
Hi Jacqueline,
We're so glad to hear your daughter loves it! Thank you for the 5 star review.
Kind regards,
GemondoUK
Besvarelse fra Gemondo Jewellery
Hi Carmello,
Thank you for the review! Please do let us know how we can improve to get 5 stars :)
Kind regards,
GemondoUK
55th wedding anniversary present
Excellent service and the gold and emerald earrings made my wife’s 55th wedding anniversary special. Thank you.
6. april 2026
Besvarelse fra Gemondo Jewellery
Hi Philip,
Happy 55th wedding anniversary! We're so glad your wife loves the gift!
Kind regards,
GemondoUK
Good comms & product?
21. november 2025
Besvarelse fra Gemondo Jewellery
Hi Lawrence,
Thank you for the 5 star review!
Kind regards,
GemondoUK
Besvarelse fra Gemondo Jewellery
HI Karen,
Thank you for the wonderful review! We're so glad you love our service and jewellery!
Kind regards,
GemondoUK
Besvarelse fra Gemondo Jewellery
Hi Jeremy,
Thank you for the 5 star review! We're so glad you like the quality of our products!
Kind regards,
GemondoUK
Lovely jewellery
Lovely jewellery. Unfortunately arrived too late to gift to intended recipient so I'm keeping it!
10. april 2026
Besvarelse fra Gemondo Jewellery
Hi Christine,
We're so sorry to hear that the courier took too long - this is definitely something that shouldn't have happened. But we're so glad you love the item you've kept it yourself!
Kind regards,
GemondoUK
Wonderful jewellery!
The Grand Deco Enamel and emerald negligee necklace was the perfect gift to my wife for our 25th Wedding Anniversary, to match the earrings I had bought a few years earlier.
As previously, high quality and dainty jewellery, delivered with certificate of authenticity for the emerald.
Efficient ordering and delivery
9. januar 2026
Besvarelse fra Gemondo Jewellery
Hi Mark,
Happy 25th wedding anniversary! We're so glad you chose to purchase from us again and to match the earrings you've bought! What a sweet thought!
Kind regards,
GemondoUK
Friendly site
Friendly site, easy to navigate, wide selection, good communication, quick delivery.
14. november 2025
Besvarelse fra Gemondo Jewellery
Hi J,
Thank you for the 5 star review, we're so glad you found our website easy to us to purchase your new piece of jewellery.
Kind regards,
GemondoUK
9ct diamond/pearl bee stud earrings
Excellent design, quality and value. Prompt delivery. Will definitely buy again from Gemondo.
10. april 2026
Besvarelse fra Gemondo Jewellery
Hi Richard,
We're so glad you'll purchase again from us! Thank you for the wonderful review.
Kind regards,
GemondoUK
Besvarelse fra Gemondo Jewellery
Hi Roman,
Thank you for the 5 star review!
Kind regards,
GemondoUK
Perfect and wife loves it
30. marts 2026
Besvarelse fra Gemondo Jewellery
Hi Daniele,
So glad your wife loves her new piece of jewellery!
Kind regards,
GemondoUK
Beautiful ring
Beautiful ring. Well made. Delivered safely by Royal Mail within in a few days.
I would use this company again.
1. april 2026
Besvarelse fra Gemondo Jewellery
Hi Patricia,
Thank you for the 5 star review, we're so glad you found your new ring beautiful and would choose to shop with us again!
Kind regards,
GemondoUK
A beautiful item of jewellery
A beautiful item of jewellery, combined with an excellent service.
26. marts 2026
Besvarelse fra Gemondo Jewellery
Hi Donald,
Thank you for complementing our customer service! We're so glad you like your new piece of jewellery!
Kind regards,
GemondoUK
Buy the one you love and enjoy the pleasure of it
I love jewellery myself,and found the perfect piece for my daughter in law,hoping to get my perfect piece this time ,choosing was an amazing experience.
17. marts 2026
Besvarelse fra Gemondo Jewellery
Hi Mrs Reeve,
Thank you for the amazing review, we're so glad you found the perfect item for your daughter in law!
Kind regards,
GemondoUK
Good quality ring
Good quality ring, size accurate to order made. Beautiful box and very quick delivery
18. marts 2026
Besvarelse fra Gemondo Jewellery
Hi Jayne,
Thank you for the 5 star review! We're so glad you love the item!
Kind regards,
GemondoUK
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