FIYAH Jewellery Anmeldelser 

304
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... Se mere

Bedømt til 5 ud af 5 stjerner

I have bought a few rings from Fiyah and have had many compliments on them. The ordering is easy and the delivery is quite fast. I'm sure I will find a few more items to order.

Bedømt til 5 ud af 5 stjerner

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... Se mere

Bedømt til 5 ud af 5 stjerner

I bought my plume ring in memory of my late husband, I wear it everyday, I sent an email to tell them it broke, that was on Sunday, a replacement arrived in the mail this morning (Tuesday) I cannot f... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning
  2. også i
  3. Guldsmed
  4. Smykkedesigner

Skrevet af virksomheden

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

304 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(304)

37 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Beautiful jewellery five stars from me

Lovely company I had a ring and it broke I sent them pictures and they just replaced it great and postage there jewellery are so personal I've been buying off them for years definitely recommend them

1. august 2025
Bedømt til 5 ud af 5 stjerner

Feather Ring and Outstanding Customer Service

I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with people that care especially in a time that is becoming so automated and the response is so AI. I would highly recommend this company and the small touches they have with a note and a feather are so thoughtful.

30. juli 2025
Bedømt til 5 ud af 5 stjerner

Fabulous jewellery and excellent service.

I am so delighted with my recent purchases of a silver adjustable flame ring and my zodiac ring. They are both beautiful and look amazing.
The whole process was easy and the packaging and delivery were exceptional.
I can't recommend this company enough if you are looking for beautiful jewellery with great service.
Thank you.

26. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful ring

Purchased the silver plume feather ring with engraving. The service was really good and it arrived in just over a week. The ring is excellent quality, as is the engraving. Really lovely ring and the packaging just tops it off. Highly recommend this jewellery and company.

14. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The response to my problem was quick…

The response to my problem was quick and positive. The representative was courteous and very helpful and certainly polite to say the least. I have ordered many items and was happy with every one of them. I also have given gifts to my sister and she expressed how she really cared for the rings.

22. november 2024
Bedømt til 1 ud af 5 stjerner

My ring has been “lost” in the post…

My ring has been “lost” in the post and delivered to the wrong address even thought FedEx say it has been signed for by me when I haven’t received or signed for anything. I asked for a copy of the signature and a photo of delivery which they were unable to give! Unheard of with all other Couriers I have dealt with recently. For something worth £405 they should have posted it with more security.
Fiyah have washed their hands off me with a “sorry we can’t be off any help” even though they have £405 of my money.
The ring was supposed to be a present for my Mother as it is the anniversary of my Fathers death so I had to hurriedly buy her something else.
I have now had to reverse the payment with my Credit Card.
If this is not successful I will be using the Citizens Advice to get my money back.
I will not give up until I get my money back.
If FIYAH had used a decent Courier I would not be here now.
Truly awful experience in this day and age of Internet Shopping.

7. november 2024
Uopfordret anmeldelse
FIYAH Jewellery-logo

Besvarelse fra FIYAH Jewellery

Dear Cloe,

Thank you for sharing your feedback, and please accept our sincerest apologies for the distress caused by your experience. We understand how upsetting this situation is, especially given the sentimental value of the ring and the occasion it was intended for.

We want to reassure you that we take this matter very seriously. While we have offered to send a replacement ring free of charge, we respect your decision to decline this offer and are continuing to investigate the issue with FedEx. We are deeply sorry for the inconvenience and frustration you have experienced.

Regarding your concerns about delivery security, we will review our shipping processes to ensure all high-value orders are handled with the utmost care and protection moving forward.

If you have any further questions or need additional support, please don’t hesitate to reach out to us directly. We truly regret the impact this has had and remain committed to resolving the matter.

Kind regards,
FIYAH

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