My dishwasher developed a fault causing a trip on my consumer unit. Adam arrived as agreed, diagnosed the problem, explored options and we agreed the outcome that suited me best. Can't imagine h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ice machine in our fridge had stopped working so arranged an engineer visit via the Fisher and Paykel website very easy to book and lots of time and date options available including one in just a coup... Se mere
Chris and Eddie provided an outstanding service in delivering a double fridge freezer to our basement kitchen. They maneuvered it with extreme care around some sharp corners and stairs, taking great c... Se mere
Jiy was quick and efficient, tidy work too. I was kept informed regularly regarding his arrival time and he was in time. Fridge freezer now back to its normal working self!
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in New Zealand in 1934, Fisher & Paykel is a premium global appliance brand operating in over 50 countries. Known for innovative kitchen appliances, the brand is rooted in human‑centred design, creating products that enhance everyday living through exceptional performance, advanced technology, and refined aesthetics. From precision ovens and American‑style fridge freezers to high‑performance dishwashers, Fisher & Paykel offers beautiful kitchen solutions. Each appliance is designed to deliver functionality, flexibility, and style, making it the ideal choice for modern kitchens and contemporary homes.
Kontaktoplysninger
420 Cob Drive, Swan Valley, NN4 9BB, NORTHAMPTON, Storbritannien
- 08000 886 605
- www.fisherpaykel.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Remediation!
WOW — Absolutely Impressed!
I purchased the Fisher & Paykel Dual Fuel Range from BASCO Appliances, and while the original unit unfortunately arrived damaged, the way the situation was handled truly exceeded my expectations.
After contacting the Fisher & Paykel Customer Service team and following the standard process, they promptly replaced the range to my complete satisfaction. The damaged unit was professionally removed from my home, and the replacement was delivered and installed seamlessly — all at no additional cost. That is what I call exceptional customer service and true customer commitment from a luxury brand.
A huge thank you to Tyler and Evan at BASCO Appliances for their professionalism and support throughout the process. I would also like to especially recognize the outstanding Fisher & Paykel representatives I spoke with — particularly Isaac and Craig. They listened carefully to my concerns, showed genuine empathy, and took swift action to ensure the issue was resolved properly. Their dedication and professionalism made all the difference.
As for the range itself — it is absolutely luxurious, beautifully designed, and offers the perfect combination of induction and gas cooking. After conducting extensive research across many premium brands, I can confidently say this is one of the finest dual fuel ranges available on the market today.
Thank you again to everyone involved for turning a difficult situation into such a positive experience! Anahita
Perfect!
Friendly, knowledgeable and got the job done!
Ash arrived within the timescale given - he was super friendly, diagnosed the issue within moments and fixed the issues fuss free!
Brilliant- just what I hoped for.
Thank you!
Ash was on time
Ash was on time , completed repair and showed us how to remove the trays
Ash was friendly and professional
Ash was friendly and professional.
Called about an hour before arrival and efficiently sorted out our problem freezer.
Rob was amazing…
Rob was amazing…. Gave the fridge a thorough once over and resolved the issue quickly and efficiently. Thanks so much Rob… great experience!
Dean
Dean was extremely friendly as well as professional and explained everything to me. Thank you
We love Fisher Paykel
We love Fisher Paykel , their appliances are really great and the after sales service are is second to none .
Speedy , well informed technicians .
I can’t think of another company in pretty much any sphere that comes close .
Ash was excellent
Ash was excellent - helpful and efficient. Very good service
Excellent online booking system with…
Excellent online booking system with good availability.
Engineer was punctual, very helpful and efficient.
Overall, an excellent service.
Great customer service 👏.
Great experience!! Having a issue with my steam oven , was quick sorted and replaced.
Great service
Adam Smith let me know when he was on his way and the app showed his progress. Our double oven was fixed quickly snd is now working properly.
Warranty call out for a small issue…
Warranty call out for a small issue with Robin - super helpful, very knowledgable, speedy. Thanks for your help
No more beeping!!
Thanks Ash for a great job identifying and sorting out the eternal beeping. And for not throwing parts at the problem that we didn’t necessarily need. Great job and brilliant to extend the life of the fridge for another few years.
AJ is amazing
AJ is amazing. This is worth a load of trustpilot reviews as AJ has been visiting for years on the odd occasion we need a service or a fix. He always does an amazing job is super clean and tidy and a pleasure to have around. Fisher Paykel products are the only products I’ll ever have they are also the best I have ever had and the 5 year guarantee is excellent. Thanks AJ
A Quality Engineer for a Quality Product
I have had enough of having non-specialists abuse my kitchen appliances, discovering how to disassemble on my unit ends with something broken - a clip, panel or what have you - every time.
So for my much loved FisherPaykel I was not going to muck about. Within a short time of booking, Ash’ their engineer arrived and he already knew, with 99% certainty, what the issue was going to be. In no time the component was changed, the machine reassembled and he was on his way.
The bill was more perhaps than Mr Local Dodgy-Bodgy would have charged, but I’ve learnt the hard way: in this life you only get what you have paid for.
FisherPykel rules!
Polite professional friendly very tidy
Polite professional friendly very tidy. Easy to communicate with. Got the job done. Would recommend
Jay was great at fixing my freezer…
Jay was great at fixing my freezer which was frosting over. Called Monday, appt and fixed on Thursday. Lovely jubly!
Ash was great
Ash was great. Super helpful, fast and efficient but took the time to explain everything. Highly recommend.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








