Femnilondon Anmeldelser 

209
TrustScore 1 ud af 5

1,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Se mere

Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Se mere

Bedømt til 1 ud af 5 stjerner

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Oplysningerne kommer fra forskellige eksterne kilder

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Kontaktoplysninger

1,1

Dårlig

TrustScore 1 ud af 5

209 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,1

Alle anmeldelser

(209)

28 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Ordered my bag and got it within 2…

Ordered my bag and got it within 2 weeks! The tracking was easy to keep up with. The quality of the bag is amazing and super cute! I’m definitely ordering another one. I’ve already gotten so many compliments on it!

22. maj 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Alejandra,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Bedømt til 5 ud af 5 stjerner

The order came really fast and the…

The order came really fast and the quality of the bag was really good ! I would definitely buy from Femni London again !

2. maj 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Ariandne,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Bedømt til 5 ud af 5 stjerner

Great!

I had originally ordered a bag and it ended up being sold out so they contacted me right away to chose a new one! Zero extra charge! The bag came (obviously with delays because of Covid) but when it got here it was packaged great and in great shape! Love the bag (the Bianca crossbody) and love the quality! Would definitely buy from here again!

6. april 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi KS,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 1 ud af 5 stjerner

NIE wieder !!! Totale enttäuschung

Bei einem taschenwert von 50€, eine Rücksendung in die Uk für knappe 25€ zu verlangen ist einfach nur dreist. NIE wieder.

15. marts 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi,

I'm very sorry to hear this!

Unfortunately, we don't have control over the fees to return your item back to us. As stated in our returns policy, this will have to be paid by the buyer if they wish to return the item for a refund or exchange.

Thanks Chris

Bedømt til 1 ud af 5 stjerner

Refund after months!

Received a damaged bag, asked for a refund. They sent me a replacement which I didn’t want. I sent both back, neither received an answer, nor my money. Cannot recommend!

Received my money now, over a month later. Had to get their attention by commenting on their posts on instagram until they reached out to me.

6. marts 2021
Femnilondon-logo

Besvarelse fra Femnilondon

Hi,

I very sorry to hear about your recent experience. Upon checking this on the system, we processed your refund on the 18th March 2021 at 10:16

If you need anymore help, please don't hesitate to contact us

Femni London

Bedømt til 5 ud af 5 stjerner

I ordered a bag and I was shocked by…

I ordered a bag and I was shocked by the quality I can only recommend. Now I will only order my bags there.

1. marts 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Zorila,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 1 ud af 5 stjerner

I never received the purchase/purse

I never received the purchase/purse. Is Femni able to track where the purse was sent and either send me another one or reimburse me?
Thank you,
Angela

1. marts 2021
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Angela,

Im very sorry to hear that you havent received your item. Please can you email our support team here - chris@femnilondon.co.uk and we'll get this looked into for you.

Please make sure to check with your neighbours and family member for your item, in case this has been accepted on your behalf.

However, if this is not the case, please can you email our support team and we'll get this investigated for you.

Chris
Femni London

Bedømt til 1 ud af 5 stjerner

I revived my order nearly two months…

I revived my order nearly two months after I placed my order.
I didn’t receive any updates regarding shipment or why my package was taking so long. Several emails and dms were sent and I received only one reply back stating that my order was on the way.
The bag looks cheap and definitely isn’t worth the price I paid.
Never ordering from femni again.

1. marts 2021
Bedømt til 4 ud af 5 stjerner

Great Service

I ordered a white bag. After 4 weeks, the bag arrived. Unfortunately, she was completely washed out slightly pink. I wrote to customer service and received a new bag without any problems. I had chosen them between a different color or a different bag. Now I have the bag in black and I love it. The service was fast and the quality is also okay for the price! Despite pink bag, good service!

3. februar 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Charleen,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

I love the bags I ordered two of them…

I love the bags I ordered two of them and they came in perfect condition! They look just like the picture I would definitely recommend this to a friend. The only thing is plan on waiting for shipping. at least in my case I was out of the country so it took quite a while but I love these bags and was very pleased with when I got them

27. januar 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Faith,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

It’s amazing

It’s amazing , I love my saddle bag, looks so fancy and I love that it is vegan leather , it’s amazing!

27. januar 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Coco,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

Cute little handbag.

20. januar 2021
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Leonila,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 1 ud af 5 stjerner

NO ONE BUY FROM THIS SITE!!!

NO ONE BUY FROM THIS SITE!!!
Buyer beware, especially if in the USA. I ordered a handbag in JUNE 2020 .. they were very much in business as they advertised on instagram during this time constantly. I'm a vegan who LOVES fashion and collecting leather-free handbags. I was thrilled to add one of Femni London's handbags to my collection.
While I understand the pandemic has made it difficult to ship, track and deliver items in the timely fashion that was achievable before this, Femni London has made no real effort to contact me with valid explanation, tracking number, or product!
I received what seemed like an automated email in mid-August last year when I realized that I gave more then enough time for delivery. I gave this company the benefit of doubt when I received what seemed like an automated email stating that the package was confirmed by "someone" at the warehouse as being in route to the US via USPS.
After that I've written to them in Sep, Nov and just this morning. DO NOT BUY FROM THEM !! Ive asked for a reshipment or refund and I have received nothing but an automated email. I will be campaigning to have this company exposed as a scam. I have got word from a "Chris" and "Jaki"
Both have emailed me the exact same thing; Ive attached them for your information look at the dates below. I removed my full name, everything else is as the email read.
---------------------------------------------------------------
Sep 25, 2020, 10:28 AM

to chris at femnilondo co uk

Grand day Chris!

I’m reaching out in reference to an order placed on June 28th

My Femni Lottie box bag in ocean blue should have arrive by now and the last update on this item stated that it was it had come from Yemen Japan but nothing since and now there is no info on the tracking number

This item was paid for and posted to my bank account on the the 29th of June for the amount of $62.27

If the handbag is still available I’d still love to own it, as I’ve been vegan for over 10 years and LOVE handbags that are animal-textile free! I am definitely still interested in this exact bag but will like the full refund if it no longer is possible.

I look forward to hearing from you
Thank you


Jaki (Femni London)
28 Sep 2020, 12:45 CEST

Hi Kelly,

Thank you for your email and we're so sorry to hear that you still have not received your order yet.

Technically, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier. However, there have been a lot of international travel restrictions and security checks at the moment due to the pandemic.

I just spoke with the warehouse and we were advised that you parcel is on its way to the US and USPS was already advised of the incoming package. Once it arrives in the US, it will undergo custom check and will be sorted at the warehouse and be ready for delivery

I hope this helps assure you of your order and if you need further assistance, I am just an email away.

Take care and stay safe! ♥

---------------------------------------------------------------
Nov 9, 2020, 11:02 AM

to Femni

Grand day,

As of today, over a month since my last email, I have not received my order from Femni London. When I was notified that the item was in fact on route , I continued to wait. It's now been over a month since. When I inspected the note attached to the tracking number, one of the options stated that the package might in fact be lost.

I'd like a full refund for the item at this point
ORDER #515601

Thank you

Jaki (Femni London) email unallowed as per trustpilot
Nov 9, 2020, 3:28 PM

to FEMNI, me

##- Please type your reply above this line -##
Your request (4848) has been updated. To add additional comments, reply to this email.


Jaki (Femni London)
9 Nov 2020, 21:28 CET

Hi Kelly,

Thank you for your email and we're so sorry to hear that you still have not received your order yet.

Technically, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier. However, there have been a lot of international travel restrictions and security checks at the moment due to the pandemic.

I just spoke with the warehouse and we were advised that you parcel is on its way to the US and USPS was already advised of the incoming package. Once it arrives in the US, it will undergo custom check and will be sorted at the warehouse and be ready for delivery.
You may track here -- https://
USPS Tracking once your is handed to them from customs - 4201004092612927005303000003233989

I hope this helps assure you of your order and if you need further assistance, I am just an email away.
--------------------------------------------------
I will do everything in my power to expose Femni London and their terrible site
********************* UPDATE **********************
Ive been contacted (after this post) and given refund at last

18. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Loveeeee it!

Loveeeee it!
From quality to style perfect statement

18. januar 2021
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Cristina

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

Excellent service and I’m in love with…

Excellent service and I’m in love with my new bag. Thank you so much! I will definitely be purified you again ❤️

8. januar 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Nikki,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

I am totally in love with my…

I am totally in love with my Femnilondon bag. It’s style and fabric is so wonderful. With lots of space to carry all my necessary belongings at one go is what I most love about it.
Their designs are so chic and classy that I would love to own all of their bags. Their customer service is brilliant, No issues with delivery or payment and they are really helpful. I am even planning to buy another two bags from them.

5. januar 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Preety,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 1 ud af 5 stjerner

Awful customer service Highly unprofessional Do Not Buy save your money.

I don't write reviews this is first in my life but i don't want anyone to have such bad experience. I am all for supporting businesses in this time but this was something else
I ordered a bag from the website for a present It arrived and was of awful quality with the strong glue smell strings coming out of it I could not give it to anyone because of such poor quality completely different from pictures
I tried e-mailing them that I would like to return it the same day I received it.
Its been 2 months I haven't recieved a reply.
I have sent so many emails but they are ignoring them.
This is highly unprofessional behaviour I would give minus points if I could dont buy

2. januar 2021
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi,
Im very sorry to hear about your experience. Please email our customer service team here - chris@femnilondon.co.uk and we will et a replacement sent out to you.



Bedømt til 4 ud af 5 stjerner

I love it!

My parents gave me the Femni milano saddle bag and it is very well done, the finishes are perfect! Shipment arrived according to forecasts
I love it, thanks

31. december 2020
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Chiara,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

Excellent good quality product

Fast shipping , reliable company , excellent product !!

31. december 2020
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Laura,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Bedømt til 5 ud af 5 stjerner

Perfect

The bag is beautiful, all the finiture are terrific! I love it🥰

30. december 2020
Uopfordret anmeldelse
Femnilondon-logo

Besvarelse fra Femnilondon

Hi Maddalena Maino,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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