I didn’t leave a review when I bought my sofa around 7 or 8 years ago, but have been sat in my garden today, thinking about it being the best garden purchase I’ve ever made. It’s out in all weathers (... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Firstly they were cheaper than anywhere else for a much better quality product. Secondly, I was kept informed all through the process. It was delivered within a week and even the driver text me to let... Se mere
So I had recently had a garden do over and wanted some new furniture. Most garden centres charge a fortune and look a little dated. FeatureDECO popped up and i instantly fell in love with the Ludlow c... Se mere
Good web site, easy ordering and v pleased with the product. Good value Only slight criticism was the lack of communication after placing the order. Had to call them at the end of the delivery p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We bring you luxurious outdoor furniture ranges that combine comfort with stunning visual appeal. Our in-house design team has crafted furniture that is not only beautiful, but also functional and durable. We complement our exclusive featureDECO ranges with other carefully selected leading brands, ensuring that you have everything you need to create your perfect outdoor oasis. With over 18 years of experience, our core values include premium quality, affordability, uniqueness, functionality, and visual appeal. We aim to deliver the following to each and every one of our valued customers: Premium Quality Furniture: Our furniture is crafted with the highest quality materials, ensuring durability and longevity. It's both affordable and visually stunning, while also being unique and functional. In-House Quality Control: Our dedicated quality control team oversees every stage of production to ensure that we meet our rigorous standards and provide you with the best possible product. In-House Manufacturing: We manufacture our own range of products to offer you great value while minimizing production overheads. Functional Designs: Our designs are created with your outdoor living experience in mind, fulfilling multiple functions to make your space both beautiful and practical. Aesthetic Considerations: We take your aesthetic preferences into account with every piece we create, so you can have the perfect outdoor oasis that's uniquely yours. 5-Star Trustpilot Rating: Our satisfied customers have given us a 5-star Trustpilot rating, ensuring that you can trust us to provide excellent customer service and high-quality products. Comprehensive Warranty Coverage: We stand behind our products with a comprehensive warranty coverage to ensure your satisfaction. Hassle-Free Returns: We make the returns process as easy as possible, so you can shop with confidence. Delivery Options: We offer express delivery and premium two-man delivery options to make sure your furniture arrives on time and in perfect condition. Finance Options: We understand that buying outdoor furniture can be a big investment, which is why we offer finance options to help make it more accessible. Showroom: Our furniture is available to see, touch, and feel in our showroom, so you can experience our quality and designs first-hand. For over 20 years, featureDECO has helped customers create memorable outdoor spaces. We are committed to providing furniture that meets our core values and exceeds your expectations. Whether you're looking for a statement piece or a subtle set that blends seamlessly into your outdoor space, we have something for you. Trust in our 5-star Trustpilot rating from satisfied customers and choose featureDECO for premium outdoor furniture that is functional, visually stunning, and affordable. We hope you enjoy the DECO experience.
Kontaktoplysninger
Unit 16, Bentley Trading Industrial Estate, Bentley Lane, Walsall, WS2 8TL, WS2 8TL, Walsall, Storbritannien
- 01922 214 994
- enquiries@featuredeco.co.uk
- www.featuredeco.co.uk
4,8
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from start to finish
Great service from start to finish, the staff are very helpful and pleasant.
We had a lot of questions and they answered them all. Great quality products at fantastic prices.
Would definitely recommend feature Deco.
31. maj 2025
Uopfordret anmeldelse
Gorgeous furniture
What a fabulous company to deal with, Maria was so helpful, the delivery was in time, the furniture is amazing, looks brilliant in our garden, thank you all so much
1. maj 2025
Uopfordret anmeldelse
Firepit and Furniture
Good quality furniture. Ordered on the Monday and it was delivered the next day. Well built and easy to put together.
5. maj 2025
Uopfordret anmeldelse
High quality and good value.
So pleased to have come across Feature Deco.
A lovely range to choose from and just the right amount of info to base decisions on.
We went with the Royal Winchester. It is we delivered mostly pre-built on two pallets. Delivery company used were very helpful.
The sofa is ridiculously comfortable just need the weather back to enjoy it now.
#featuredeco
23. maj 2025
Uopfordret anmeldelse
Wonderful Garden Set.
A colleague recommended featureDECO and we couldn't be happier. I managed to get a set on discount but can't see any imperfections even though it stated it might have some. Delivery was late in the day even though was stated as 1pm, but the girl in the office was really helpful even though I called 3 times! So, thank you very much. Would recommend.
28. april 2025
Uopfordret anmeldelse
Exactly what was advertised
Exactly what was advertised. Delivered on time.Great experience
12. maj 2025
Uopfordret anmeldelse
Excellent product
Excellent product, delivery & customer service.
We would highly recommend Featuredeco, as they have an excellent range of products.
We are very happy with our outdoor furniture that has allowed us to enjoy our garden, spending time with family & friends.
7. marts 2025
Uopfordret anmeldelse
Beautiful garden furniture
Really easy ordering process! Ordered on the 4th and delivered by the 9th. Easy to put together and I’m in love with my new furniture. Such good quality, comfortable and a good price. The only issue would be with delivery and not given much information about what was going to happen on the day of delivery but that’s to do with the delivery company and not the feature deco. The actual delivery guys were really nice though. Would definitely recommend. Just to note I’ve had my furniture a month now so had time to use it.
4. maj 2025
Uopfordret anmeldelse
It was smooth from start to finish
It was smooth from start to finish. They had exactly what i wanted and the quality is so good and the sofa is extremely comfy.
28. april 2025
Uopfordret anmeldelse
Great communication
Great communication! Furniture arrived as described/expected! Now we wait in the sun!
25. maj 2025
Uopfordret anmeldelse
Really impressed with featureDeco great…
Really impressed with featureDeco great website and service. It’s the second time we have bought from them and the quality of the product is exceptional. Would definitely recommend.
4. juni 2025
Uopfordret anmeldelse
Amazing garden furniture and super fast…
Amazing garden furniture and super fast delivery!
5* thank you!
16. april 2025
Uopfordret anmeldelse
Quick delivery of replacement covers
Quick delivery of replacement covers for our featureDECO High Back Rattan Cube set
30. april 2025
Uopfordret anmeldelse
So good we bought them twice!
Two years ago we purchased two sets of the London Rattan chairs in cappuccino grey. We liked them so much this year we added to the collection by purchasing a corner set for another part of the garden. The chairs are robust, stylish and comfortable. The customer service and delivery were excellent throughout. Would highly recommend!
14. april 2025
Beware - Canterbury rope sofa falling apart after 2 years
We bought the Canterbury rope sofa and chairs and were initially delighted with it. It was expensive and cost over £1000. We have used it for 2 summers (it's kept in a shed over winter) We got it out this year and the rope has deteriorated so much now that it is literally falling apart. The rope is disintegrating and the straps that go under the seat cushions are breaking. FeatureDECO have said it is because we didnt wash it regularly with soapy water as pollen and dust will damage it. I completely disagree with this as it isn't disintegrating to such an extent on the chair which hasn't been used as much, so it is nothing to do with dirt build-up from the environment. I believe any extra rubbing of the rope would lead to even more disintegration. So please be warned of buying this item, yes it looks lovely but is not fit for purpose.
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra featureDECO - Est. 2005
Hi Tina,
Thank you for sharing your experience with your Canterbury set purchased in February 2022. I'd like to clarify that your set has actually been in use for over three years now, rather than the two summers mentioned in your review. During this time, the furniture was not cleaned, which is a key factor in the deterioration you're experiencing.
When garden furniture is exposed to the elements without light maintenance, dirt and environmental deposits accumulate and break down the fibers. We always recommend regular care routines to our customers, and this information is provided in our care instructions. This maintenance is essential to prevent premature deterioration.
We have offered solutions to help as the product is now out of warranty. We appreciate you taking the time to share your feedback and should you have any further queries, please do not hesitate to contact us.
Thank you for your review.
Best regards,
featureDECO
Luxurious quality furniture
We visited the Walsall showroom and were really impressed with the quality of the furniture. We bought the Hampstead 11 piece set and love the versatility of the modular pieces. It's so comfortable and feels luxurious. Delivery was 3 days after we purchased and we couldn't be happier!
14. april 2025
Uopfordret anmeldelse
Besvarelse fra featureDECO - Est. 2005
Hi Helen,
Thank you so much for your lovely feedback! We’re thrilled to hear that you had a great experience visiting our Walsall showroom and that the Hampstead 11-piece set has exceeded your expectations.
It’s wonderful to know you’re enjoying the comfort and versatility of the modular design, and that delivery was quick too! We hope your new set brings many relaxing moments in the garden.
If you ever need anything, we’re just a message away. Thank you again for choosing featureDECO!
Kindest regards,
featureDECO Team
Great quality garden furniture
Great quality garden furniture set and good experience in purchase and delivery.
29. april 2025
Uopfordret anmeldelse
Besvarelse fra featureDECO - Est. 2005
Hi Vinod,
Thank you for your kind words!
We’re so pleased to hear you had a great experience with your purchase and delivery. The Fulham 8PC Corner Sofa Set is a fantastic choice, as it has been one of our popular set since launching this, and we’re glad it met your expectations in both quality and service.
We hope you're enjoying your new setup, perfect for relaxing and entertaining around the firepit! If you ever need anything else, feel free to reach out with one of our customer service team and they will be happy to assist you again.
Kindest regards,
featureDECO Team
Returning customer after 10 years
I purchased a dining table set 10 years ago, which is still in excellent condition. So it was an obvious choice for me to buy again. The conversation set is comfortable, with good depth cushions that you can’t get on other products. It is solid and clearly hard wearing. Order was handled quickly and delivered by the end of the week.
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra featureDECO - Est. 2005
Hi Helen,
Thank you so much for your continued trust in featureDECO. It's always a pleasure to welcome back returning customers! We're thrilled to hear your original Rattan Cube Set from 2014 is still in excellent condition after 10 years, what a fantastic testament to its durability.
We're equally delighted that you're enjoying your new Ludlow 4PC Aluminium Conversation Sofa Set with Waterproof Cushions. The aluminium frame paired with deep, comfortable cushions is designed for both style and longevity, and we're glad to hear it's living up to expectations.
Thank you again for your kind words and support. If you need anything else, our customer service team is just a message away!
Kindest regards,
featureDECO Team
Brilliant Garden Furniture
Love the furniture I bought. Such helpful Customer service. Couldn’t do enough for you. Furniture is great quality. Quick delivery. Would definitely recommend,
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra featureDECO - Est. 2005
Hi Michelle,
Thank you so much for your wonderful review! We're so pleased to hear that you love your new Hampton 5PC Aluminium L-Shape Corner Sofa Set. It’s great to know that both the quality of the furniture and the service you received met your expectations.
We’re always happy to help and truly appreciate your kind words and recommendation. If you need anything else, our customer service team is just a message away!
Kindest regards,
featureDECO Team
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