Excellent service from Angelo. Very friendly, helpful and knowledgeable advice, but without any pushy hard sell. We have ordered a bed and a mattress (not yet delivered) and we felt able to contact An... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very pleased with the bed I ordered - it’s lovely quality, absolutely gorgeous and I found it easy to assemble. Love that I could choose a delivery date, too. Knocking one star off for the delivery it... Se mere
Spoke to Gizem regarding a bed I had seen online. She was very helpful and knowledgeable and made my experience an enjoyable one, I look forward to receiving my new bed next week
Stunning and elegant, a very well made bed. Exactly what I was looking for. Looks even better than the photos, the bed and head board is so comfy. Easy access to storage underneath with lots of spa... Se mere
Virksomhedsoplysninger
Om Feather & Black
Skrevet af virksomheden
We believe that beautiful furniture is an investment for lifetime pleasure, and that the best mattresses are handmade and filled with natural materials. In everything we do, we strive to do the right things for our customers, suppliers, team, and the planet. Our customers praise our quality, our designs, and our passionate team.
Through our parent company, Dreams, we offer free room of choice delivery, a 100 night comfort guarantee, and a choice of payment options.
Kontaktoplysninger
20% off everything
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ali was a fantastic sales assistant
Ali was a fantastic sales assistant. I can’t thank him enough for his support. Please pass this feedback onto his manager. Outstanding customer service
Very quick and helpful service.
Amazing service from Karen!
I purchased a Temper protector as F&B was the best priced retailer - full marks on your prices!
However, when this arrived it was open and wet through.
I contacted Karen who without hesitation arranged for a replacement to be sent out.
I cannot thank Karen enough for her help and professional service.
Occasionally things go wrong - which happens. However, when a colleague makes things right it shows that you care about your customers.
Many thanks again to Karen.
Angelo was very helpful and well…
Angelo was very helpful and well informed. He was able to answer all our questions.
He did all the paper/online work most efficiently.
This was our second visit. We decided to place an order for a new bed, and are confident the process will be efficiently followed through.
brilliant
Jas, the staff member who dealt with us, could not have been more helpful or courtious both in an initial phone enquiry and subsequent visit to the store. our purchase was efficiently handled from start to finish.
Quality Furniture
Easy to use website, a wide date choice of delivery. Delivery was carried out with respect for my home. Lovely looking furniture
Quality furniture and speedy delivery
Quality furniture and speedy delivery. Great communication and top workmen to assemble.
Tamara at Kingston Feather & Black went above & beyond
I’m currently moving house, so as you can imagine, life is pretty stressful. On top of that, I needed a bed and mattress delivered on a specific day, which made everything feel even more complicated.
Tamara was absolutely brilliant. She listened carefully to what I needed, immediately understood where the stress points were, and used her knowledge and experience to make it happen. She was patient, kind, practical, and genuinely cared about helping me find the right solution. She even applied a discount, which was such a lovely bonus.
I’m incredibly grateful for her help and support. Feather & Black should treasure Tamara. Sshe is a fantastic brand ambassador and a real asset to the company.
The staff were extremely kind and…
The staff were extremely kind and helpful.
An excellent shopping experience.
Great service
Great service. Quick and careful when taking the heavy furniture through the house.
Very helpful and friendly staff
The Kingston shop has not only very nice product displayed but its staff is very helpful and friendly.
We ordered a chair with the help of Joshua who made the transaction fast due to our lack time, thanks!
Well made
Well made, sturdy, very comfortable bed. Quickly and neatly assembled by the delivery guys.
Great customer service over the phone
Great customer service over the phone.
Received lots of support with my order.
Easy process.
Staff were very attentive and helpful
We had excellent service from the Feather and Black team …
Great service, delivery and product
Very satisfied with the Oliver bed king…
Very satisfied with the Oliver bed king size in Mauve. The colour is perfect, and makes the room feel lively and cozy, the structure is solid and sturdy. I assembled it by myself and it was fairly straightforward! Delivery was smooth, directly to my room of choice. Brilliant service.
Very satisfied customer
The quality of the furniture was excellent. Packaged beautifully and well protected during delivery. Our order arrived, as expected, and brought into our house by two very professional delivery guys.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








