I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item c... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back. If they make a mistake with packing / deli... Se mere
Virksomheden har svaret
Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) wo... Se mere
Virksomheden har svaret
A great shopping experience, with fresh products and good prices. The only area for improvement is to notify the customer when an out-of-stock item is substituted, to check whether the customer is hap... Se mere
Virksomhedsoplysninger
- Supermarked
- Grønthandel
- Udbringning af dagligvarer
- Online madbestilling
- Økologisk fødevarebutik
- Butik med sæsonvarer
Skrevet af virksomheden
Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.
Kontaktoplysninger
Unit 29, Uplands B Business Park, Blackhorse Road, E17 5QN, London, Storbritannien
- +447919368230
- store@farm-direct.com
- www.farm-direct.com
4,6
Fremragende
2 t anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Farm Direct
Hi Natasha
Thanks so much taking the time to feedback, we are really grateful for it and for your support.
Robert
Amazing products and service
28. marts 2025
Besvarelse fra Farm Direct
Hi Laura
Thanks so much taking the time to feedback, we are really grateful for it and for your support.
Robert
This shop is excellent and reliable…
This shop is excellent and reliable organic grocer, highly recommended . Great prices. I wish they would stock more offal variety and East / south east Asian stuff such as chilli 🌶️, ginger, garlic so I can complete all my shopping in one place.
28. marts 2025
Besvarelse fra Farm Direct
Hi Tessa
Thanks so much taking the time to feedback, we are really grateful for it and for your support.
please let me know which offal lines you are interested in and i will see what we can do. re the other lines - at the moment, we try and stick to a rule of "if its fresh, its british", we do have wet garlic just started, and chillies are a good while away yet" - not perfect and narrowing, but our focus is on british produce for now,
thanks
Robert
Great quality farm food direct to your door
I've been using Farm Direct for a few years now and love them. Small, friendly team delivering top quality food from UK farms across London. You know exactly where your food is coming from, when it's being delivered, and what's in season thanks to Robert's newsletter (the only email newsletter from a business that I actually read). You don't have to order a box - there's a huge choice of items including veggies, fruit, dairy, meat, fish and shellfish, and larder stuff. All at reasonable prices, too.
30. marts 2025
Love the quality of the food which…
Love the quality of the food which comes with minimal packaging and lasts much longer than supermarkets as it's fresher. Also company is lovely, personable and love you can choose what you want to buy. If you like buying local, supporting smaller farmers and eating British this place is for you!
28. marts 2025
The fish was off there various mistakes…
The fish was off there various mistakes in the order.
Never again, in spite of several good suppliers
28. marts 2025
Besvarelse fra Farm Direct
hi Stuart
I am very sorry to read this. The order was delivered on Friday 28th March - 10 items. I have checked, and we have had no correspondence relating to any omissions or issues arising, and so it is disappointing to hear of issues arising 8 days later, through a public forum, without few details of what has gone wrong, so we can look into it and rectify it.
Please do feel free to email us at store@farm-direct.com so we can resolve this for you,
I am sorry for the inconvenience caused,
Robert
Great quality of products available
Great quality of products available, a lot of organic food, tasting amazing, delivery is prefect.
To improve: have more organic food!
28. marts 2025
Great service
Great service, good variety of goods, any issues get resolved really quickly
24. februar 2025
responded to my query about a purchase…
responded to my query about a purchase in good time and with a good answer
28. februar 2025
Your produce is always fresh and tasty
Your produce is always fresh and tasty. However, could a little more care be given to packing items for delivery? On more than one occasion I have had bakery items flattened or slightly damaged by heavier items placed on top of them.
24. februar 2025
Good products, poor customer service
The products are good however there are issues with customer service. 1. when items are missing or a product is not fit for consumption (received a bad cheese), there is no clear process. Emails didn’t do anything. 2. Substitutions are done without asking for consent.
5. marts 2025
Uopfordret anmeldelse
Fresh fresh fresh
Fresh fresh fresh, everything smelt amazing, and I love that it comes still covered in the mud from the soil it has grown. Thank you 🙏
24. februar 2025
Fresh, generous portions and sustainable
Loved the selection and zero waste - so different to supermarket veggies - worth the extra money. It’s your health and just eating real food makes us feel better.
24. februar 2025
amazing eggs and raw milk and butter
amazing eggs and raw milk and butter. Lovely delivery guy. exellent quality and great company.
23. februar 2025
Uopfordret anmeldelse
The box arrives with such an abundant…
The box arrives with such an abundant variety of fruit and vegetables! I am also so grateful to receive these orders. Thank you farmers and to mother nature for their hard work!
21. februar 2025
Uopfordret anmeldelse
Great produce
Great service, quality of the produce and overall experience. Highly recommend
2. februar 2025
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