Farm Direct Anmeldelser 2.085

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item c... Se mere

Bedømt til 5 ud af 5 stjerner

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back. If they make a mistake with packing / deli... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) wo... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

A great shopping experience, with fresh products and good prices. The only area for improvement is to notify the customer when an out-of-stock item is substituted, to check whether the customer is hap... Se mere

Virksomhedsoplysninger

  1. Supermarked
  2. Grønthandel
  3. Udbringning af dagligvarer
  4. Online madbestilling
  5. Økologisk fødevarebutik
  6. Butik med sæsonvarer

Skrevet af virksomheden

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent fruit

Excellent fruit, lovely croissants - delivered on time with kindness. My second order - there’ll be a third! Great.

25. juli 2025
Farm Direct-logo

Besvarelse fra Farm Direct

Dear Mr Last

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Bedømt til 5 ud af 5 stjerner

Highly Recommended

I've been using Farm direct for 2 years now. I love the ability to select a seasonal box or order from the menu exactly what I need for the week. I've tried other fruit & veg box services - and their ethos appeals to me the most because it's British seasonal produce. They are environmentally conscious for doing it this way, and their delivery service in my experience is better than the others I've tried - because they always enable live tracking of when you delivery will arrive.

25. juli 2025
Farm Direct-logo

Besvarelse fra Farm Direct

Hi Nemo

Thanks so much for your longstanding support and kindess, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Bedømt til 5 ud af 5 stjerner

I’ve been impressed with Farm…

I’ve been impressed with Farm Direct—not only for the high quality of their products, which are always fresh and top-notch, but especially for their customer service. Even in difficult or unexpected situations, the team goes above and beyond to accommodate and find solutions. Their communication is clear and genuinely helpful. It’s rare to find a business that cares this much about both their products and their customers. Highly recommend!

24. juli 2025
Uopfordret anmeldelse
Farm Direct-logo

Besvarelse fra Farm Direct

Hi

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Bedømt til 5 ud af 5 stjerner

Great Service - Support the Farms!

Quality of the food that comes is outstanding. Customer service is great, pricing is very reasonable, and any opportunity to support the farming community is a huge win. Will continue to use as much as possible and move away from supermarkets.

29. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

Hi James

Thanks so much taking the time to feedback, we are really grateful for it and for your support, it means everything!

Robert

Bedømt til 1 ud af 5 stjerner

Eggs went stale way before the best…

Eggs went stale way before the best before date. I am requesting a full refund

26. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Aaron

i am very sorry for this.

Yes i can see that this has happened twice with the same product (duck eggs) within a few weeks - we did respond the first time on the 11th of June (eggs were delivered thursday 29th May), asking for details so we could follow this up, but i never heard back.

And this last time, after we delivered eggs on thursday 26th June) and you said they were stale on the 8th July, before the use by date of the 15th July) - i did pick up with our supplier and they have asked if we can collect the product to look into us.

temperatures have obviously been very high these last few weeks, and we havent had complaints about this product elsewhere - eggs are a bit unusual in being a shorter dated ambient product - perhaps they have been affected by the high temperatures.

we have refunded this second time requested, i am not clear what needed to be refunded from the first time, as it wasnt stated.

but i am very sorry for the inconvenience caused,

Robert

Bedømt til 5 ud af 5 stjerner

Love this company

Love this company! It’s a small operation, but they have so many great products, the veg boxes are amazing value, and they’re just really nice & trustworthy people to deal with.

29. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Neil,
thanks so much for you encouraging feedback, its hugely appreciated,
Robert

Bedømt til 5 ud af 5 stjerner

Excellent products & service

It's been a great experience since I started using this service. I don't live near a farm, so order from Farm Direct, easy to do on line. Huge selection of products to choose from. Delivery turns up on time in the given time slot. Driver is always cheerful and helpful since I can't lift anything heavy he puts it in my kitchen for me. Had a few experiences where product has not been available but the bill is adjusted accordingly.
All round an excellent service I highly recommend.
Help the farmers, buy direct.

29. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Brenda,
thanks so much for you encouraging feedback, its hugely appreciated,
Robert

Bedømt til 3 ud af 5 stjerner

Past it's best

The produce was ripe and over ripe. It had to be consumed the same or next day. It wasn't great quality. It doesn't compare either with the fruit and veg market stall or the supermarket.

29. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Raana
i am sorry for this poor service - you did raise an issue about the courgettes - they were picked on the monday, delivered to us on the tuesday, and delivered to you on the friday - we do only get one weekly delivery of the organic courgettes in, and it was very hot that last week of June and it has not always been easy to keep produce in the condition we would like it to have been,
the item was refunded, i am sorry for the inconvenience caused,
Robert

Bedømt til 5 ud af 5 stjerner

Fresh produce and a great selection.

Fresh produce and a great selection of produce and pantry items. And what's best is the minimal packaging.

29. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Michele,
thanks so much for the encouraging feedback, it is very much appreciated,
Robert

Bedømt til 3 ud af 5 stjerner

Efficient delivery, website needs work

Order was delivered promptly and efficiently. The website is rather poorly laid out. I would appreciate an option that allowed you to buy without setting up an account (guest checkout). It took a long time to do this and to pay. Otherwise, fine.

26. juni 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Tim
thanks for this fair feedback - yes we are planning to shift out online platform this year to make it more modern and improved
thanks
Robert

Bedømt til 5 ud af 5 stjerner

Very happy with it

Prices are reasonable,, products good,
Good delivery drivers.
What more can one ask for

29. maj 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Naira,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Bedømt til 5 ud af 5 stjerner

So good!!! Amazing Service and Outstanding Quality!

Amazing Service and Outstanding Quality!

I've been ordering for months now and I absolutely love it! The produce is always fresh, tasty, and top quality. As a member, I get to choose which vegetables and fruits I receive each week, which is such a great feature. The service is consistently fantastic, and I really appreciate the minimal packaging – it's almost non-existent! I’m so happy with this experience and highly recommend it!

23. juni 2025
Uopfordret anmeldelse
Farm Direct-logo

Besvarelse fra Farm Direct

hi Marta,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Bedømt til 5 ud af 5 stjerner

These are lovely people

These are lovely people - truly local and caring. I've been ordering from them for years. If you live in North London and want to support a genuine outfit then these are your guys!

15. juni 2025
Uopfordret anmeldelse
Farm Direct-logo

Besvarelse fra Farm Direct

hi Saira,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Bedømt til 5 ud af 5 stjerner

Love these guys

Just looking for somewhere to give these guys a good review--I switched to farm direct after getting tired of services that were more "box" centric (they also provide boxes, but I've done my own order so I can get what I want). They carry my preferred brand of hummus, the drivers are lovely, I don't end up with additional packaging to recycle (I meet the drivers and take the produce directly into my own bag), rarely when something is damaged they're very good about giving you a refund, and the produce is genuinely good.

6. juni 2025
Uopfordret anmeldelse
Farm Direct-logo

Besvarelse fra Farm Direct

hi Mythili,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Bedømt til 5 ud af 5 stjerner

Can’t rate them highly enough

Can’t rate them highly enough. Great quality, reasonable prices, eco friendly and great customer service. I recommend to all my friends

30. maj 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Bamber,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Bedømt til 4 ud af 5 stjerner

Great Service.

Great products packed well and delivered in good time.

29. maj 2025
Farm Direct-logo

Besvarelse fra Farm Direct

hi Kerry,
thanks so much for the encouraging feedback, it is very much appreciated,
Robert

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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