expressone.si Anmeldelser 

Worst delivery company ever, they dont answer on calls, they leave packages wherever they want.

Najslabša dostavna služba na svetu. Paket sem preusmeril na direct4me paketomat, dobil pa ga nisem ne na paketomat, ne na dom. Zadnji mail, ki sem ga dobil od ExpressOne je bil, da je paket v dostavi (obvestila da je dostavljen nisem dobil), paketa v direct4me aplikaciji ni, tracking pa pravi, da je paket bil dostavljen. Ko sem kontaktiral Express One, so mi rekli, da je bil paket dostavljen na moj primarni naslov, saj je bil paketomat prezaseden. Paketa ni na mojem primarnem naslovu. Pogledam sem tudi kamere okoli hiše, vendar kurirja nisem videl nikjer. Ko sem to sporočil Express One, so nehali odgovarjati. Čez dan sem jim poslal še prijazen opomnik, vendar tudi na tega nisem dobil odgovora. Na srečo mi je Amazon vrnil denar za celoten paket. Paket sem ponovno naročil, saj rabim te stvari, ki sem jih naročil. Upam, da tokrat pridejo.

Every package from last few shipments were deliverd to package box, without any eplanatons, calls. Even I made claims there is no answer on them. It is time to claim to AKOS.

Skladišče imajo 1 km vstran a ne morejo dostaviti do vrat? Sramota, kliče ob 08.10, 08.11 in 08.12...ob 08.13 pa že preda na Petrol. Ko ga pa kličeš nazaj je pa telefon zaseden! Sramoten in lenuharski odnos, ta si 1/2 plače ne zasluži. Dostav dne 01.09.2026 v Štore, starejši dostavljač, ki se ni želel predstaviti.

Shamefull service, they are not delivering to the front Doors. Driver on 01.09.2026 for Štore at 08.10 needs to be either sacked, or his sallary must be cut for 1/2. Ignorant delivery driver. Why can't we get someone elses delivery, this company is a real joke.

garbage, literally always leaves packets elsewhere (packet boxes, gas stations...). Worst delivery service in the world. Should be closed and investigated for fraud.

I ordered a parcel. On a Friday when it was supposed to arrive, I was at home, actually in my garden in front of the house, gardening. At 10 a.m. I get an email that the parcel couldn't be delivered to my address because I was not at home so it was left in a self-service parcel terminal. I called Express one, a lady apologized to me and told me the parcel would be delivered to me on Monday. An hour after we spoke I got another email about my parcel waiting for me in the self-service terminal. I got two more emails like this the same day, two on Saturday and then on Sunday morning urging me to get the parcel or it will be sent back. Furious, I drove to the parcel terminal and realised I needed Bluetooth to get the parcel. I drove back home to get my phone and then back to the terminal to get the parcel.

Katastrofa od katastrofe, danes od 10. Do 13. delal na dvorišču in bil ves čas zunaj. Ob 11.56 dobim obvestilo da mi paket ni bil dostavljen ker me ni bilo doma.

Kljub plačani poštnini kurir pakete redno dostavlja v paketomat namesto na dogovorjeni naslov. Po stiku s podporo so v enem primeru obljubili dostavo paket ni bil dostavljen niti po enem tednu. Kurir se na telefonske klice ne odziva in ne odgovarja na sporočila. Takšen odnos do strank je nesprejemljiv in zelo neprofesionalen. V prihodnje, če bo le mogoče se izognem tej dostavni službi.

Totally useless by any standards.
No concept of customer service.
Delivery driver does what suits him.
Only gave 1 star because there was no 0 option.
Guaranteed to cause completely unnecessary anxiety at every point.

Ne dostavijo paketa. Po 10 dneh še vedno ni odziva od njih.

3 times they were delivering me a package, 3 times a bad experience. The first time, it was delivered to the street with the same name in next town. Second, the driver didn't find the right route to the house (i can forgive that, though other companies don't struggle). The third, package was delivered in the parcel locker in the evening, despite me waiting the whole day for it-not knowing when it will arrive, since the time says 8.00-18.00.

Questa azienda è una catastrofe! Da una settimana che aspetto un pacchetto che dal numero di tracciamento risulta consegnato la settimana scorsa ma in realtà non è mai arrivato. Ogni giorno ho contattato il call center sia telefonicamente che tramite email e loro consapevoli che non abbia ancora ricevuto l' ordine , rispondono che verrò ricontattata dal corriere ma poi il nulla. Sconsiglio vivamente!

Najslabša izkušnja z dostavo. Kurir nikoli ne dostavi paketa na dom in sploh ne pokliče, da bi se dogovorili. Da bi vsaj paket izročili v paketomat, da ga človek lahko prevzame po službi, ga raje odložijo v lokalni trafiki Tridva, ki se zapre ob 16:00. Kako naj zaposlen človek prevzame paket do takrat? Popolnoma neživljenjsko in nesramno do strank. Definitivno ocena -1, če bi bilo možno.

even 1 star is too much. This has happened many times. I order smth and i get the link, so i can track. I click deliver to home, then magically after a few hours the delivery gets changed to Petrol or something. I called their terrible customer support and they said that i changed it and they see in the system that i have changed the delivery to petrol (i was sleeping lol) Terrible!

I was awake from 08:00 to get my package, then after 4 hours I get that the package is waiting for me in TRAFFIC?!!!! No call, no message, nothing.
Not even to call to ask if you are home, you lazy lazy people take it straight to the traffic.
Change the delivery if you are going to do it like that.
Many people complain about you not calling anyone!!
Shame on you!!!
Disappointed to the end!!

Garbage customer service, absolute trash of a site interface, they contact you the last possible moment. I could go on and on. Worst delivery service I've ever experienced.

Worst delivery service ever. I paid to home delivery but they didn't eaven try to deliver it to my place. They sent it directly to parcel locker. That happened two times in a row.

Porazno. Kljub temu, da sem imela plačano poštnino na domač naslov, je kurir paket dostavil na bližnjo bencinsko črpalko. Ko sem poklicala kurirsko službo in jim pojasnila, da sem storitev plačala in bi zato želela, da je paket dostavljen na moj domači naslov, so odgovorili, da imajo težave s pomanjkanjem kadra in da mi bodo paket naslednji dan dostavili na domači naslov. Paket na moj domači naslov ni bil nikoli dostavljen; premaknili so ga le na bencinsko črpalko v sosednje naselje. Ker so od tega minili že štirje dnevi, sem se tja odpravila sama in morala ob prevzemu dodatno plačati še prevzemnino. Popolnoma razumem, da imajo pomanjkanje kadra, a če vodstvo vidi, da se dela ne uspe dohajati, je na njih, da vstrezno ukrepajo in bodi si spremejo malce manj pošilk za dostavo, bodisi zaposlijo več ljudi. Zelo mi ježal, a tako slabe izkušnje z dostavljalsko službo še nisem imela.

The worst delivery service I have ever dealt with. I always order my packages to my home address, yet not once has a package actually been delivered to my door. Instead, they randomly redirect it to a parcel locker or another pickup point without properly informing me.

Half the time I do not even receive a notification about where my package ended up, so I have to search through the app and guess where it might be. The last time, I redirected my package to a Petrol pickup point because home delivery “failed” again — the package was not there and was instead placed in a parcel locker, with absolutely no notification.

Now this was the final straw. For two days in a row I received messages saying my package would arrive, yet nothing showed up. When I called customer support, nobody could properly explain what was happening.

Completely unreliable, disorganized, and frustrating. I would not recommend this delivery service to anyone.