I never realised this service existed. So efficient, clean and handy. If you travel connecting in London, it is the only way to not have to lug your heavy luggage all over the world. Really excellent... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far rit... Se mere
Gabriel was fantastic, after emailing my Dad to let him know his bag had been found and hearing no response, he phoned to check that we were aware and helped me with some useful information to ensure... Se mere
The staff were very helpful at Stanstead Airport and offer a brilliant service. Would certainly use this service again
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ciara was very helpful with assisting…
Ciara was very helpful with assisting me to find the correct charger for my phone. Definitely recommend!
After losing my bag I went to the…
After losing my bag I went to the excess baggage desk where a very friendly lady called Tat spent some time searching for it. She found it and resolved the situation in a very professional manner - many thanks Tat
Rovilena
Rovilena
Perfektno, zelo prijazna in topla prodajalka. Nam je pomagala pri stiski, ko smo nekaj pozabile v hotelu
Rovilena at least excess baggage was…
Rovilena at least excess baggage was very helpful and helped me get my bag back that I lost and was very professional. Thank you
She found our cream a deodorant even…
She found our cream a deodorant even though we didint remember the brand and we didn’t even had the ticket. She really did her best to help us and we appreciate it. She was really nice and she was called Rovilena.
Steven was very helpful
Rovilena help with the queréis and…
Rovilena help with the queréis and información that we adkef for she is amazing
Rovılenashe was really helful wıth us
Roviltna is such a nice girl!!
Roviltna is such a nice girl!!
She help me to select a good SIM card.Really a good help!!!
Thank you!
Forgot my carry-on bag at the bag collection belts and only realised what happened after I had left the airport. When I got to the lost luggage booth, Rovilena could tell I was stressed about my missing bag, she put me at ease. She was extremely kind, helpful and friendly. Luckily she was able to locate my missing bag. Thank you so much!
Lost my bag
Lost my bag in the airport and was extremely stressed. Rovilena was so wonderful and helped me locate my bag. She was so extreamly helpful and the staff here at Stansted at amazing
Thank you your help me rovilena
Rovilena is an amazing person anf was…
Rovilena is an amazing person anf was so helpful
Lost my bag and Rovilena was super…
Lost my bag and Rovilena was super helpful and helped me locate my bag.
Thank you so much!
Do not forward luggage with this company
We sent a suitcase of personal belongings from Heathrow airport to our hotel in France. Excess Baggage did all the paperwork and now French Customs via DHL are demanding a further €800 before they will release our suitcase. Excess baggage have provided no assistance and cannot be contacted. We are now having to buy replacement clothes and ski gear for our holiday. Very expensive mistake using this company.
Thank you the manager Gabriel for…
Thank you the manager Gabriel for kindness and fairness. It made my day! Merry Christmas to Excess Baggage company! Love you
Indeed a 5 star
Indeed a 5 star. When you cone to the Stansted airport, there are 2 wrap stations, make sure to look for the one where Gaby is stationed. Very accommodating!
Great service from Lumi in Stansted
Great service from the team at Stansted…
Great service from the team at Stansted Airport
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








