I can’t recommend Emma in the Servicing Department highly enough! Her customer service is absolutely outstanding. She is always so friendly, chatty and approachable, and genuinely goes abo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were in to buy a used car, we met the sales person and Ross and he was extremely helpful. Letting us know different options. It’s nice to have the manager come out and make himself known.
Reception staff very friendly and helpful. Full health check carried out which I wasn’t expecting as van was recalled for a timing belt/chain issue. Very impressed with level of service.
Virksomheden har svaret
Absolute joke of a company. Almost six months since we bought a ten thousand pounds car cash and its still not fixed. Customer service is virtually non existent. "We will call you back" has only happ... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Kontaktoplysninger
Laurieston Road, Grangemouth, FK3 8XX, Falkirk, Storbritannien
- 01324 673300
3,6
Middel
418 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service
Very good service, kept me informed and helped when I required it.
21. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Devina,
Thank you for the positive review!
I will be sure to share it with the team here at Vauxhall Falkirk.
Take care!
Evans Halshaw Customer Services
Easy to arrange service & MOT and all…
Easy to arrange service & MOT and all work carried out to a high standard. Very pleased the way Falkirk branch kept me informed throughout the day and all staff were very pleasant and helpful.
20. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Charlie,
Thank you for your positive feedback about our team at Vauxhall Falkirk.
We strive to provide exceptional service, and we are delighted to hear that we met your expectations and left you feeling satisfied.
Evans Halshaw Customer Services
All areas of service in my recent visit…
All areas of service in my recent visit was to a high standard.
I was kept informed of the progress of my vehicle and I was update of any discoveries or required work needing carried out.
Service was quick and completed in the time stated.
Thanks again.
Stephen
11. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Stephen,
I appreciate you taking the time to leave this review.
I am very pleased you are satisfied with your visit!
We hope to be of service to you again,
Evans Halshaw Customer Services
Went out there way
Went out of there way to help
By uplifting my car & returning it
13. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Jacque,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
5 Star experience from Kerry this is my…
5 Star experience from Kerry this is my 4 th car from him really helpful patient and knowledgeable thank you again
10. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hello Ewa,
Kerry will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
Great team!!!
Dealing with the used car team was a very easy and stress free experience thanks very much will definitely be back new car is great!!!
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Stephen,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Evans Halshaw Customer Services
I bought a car that had a fault they…
I bought a car that had a fault they were helpful but the fault developed the second day of ownership. I took it back they wanted to repair it they changed battery but it hasn't fixed the fault it still comes on.
17. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Sat,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Car was in for service needed some work…
Car was in for service needed some work which got carried out in good time I didn’t mind as I had a courtesy car whilst I waited thanks again
8. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Daniel,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Great service again from Daniel when…
Great service again from Daniel when choosing my new car. See you again in 3 years time!!!!!!!
6. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hello Toby,
Daniel will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Excellent Customer Service
Finding myself in urgent need of a new (used) car one Saturday in April I went to Evan Halshaw Falkirk. I had seen the car on Auto trader and wanted to test drive it. Dealing with Kerry the salesman made the whole experience stress free and straight forward. I wanted to buy the car and have it delivered on the Monday. Kerry made this possible and with the help of Andy my car was delivered, as promised, on Monday 15 April at lunchtime.
This is my second car from Evan Halshaw but first time at the Falkirk branch. I would recommend this garage.
13. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Paulene,
Thank you so much for the review.
We're thrilled that you had such a positive experience with both Kerry and Andy.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Top Service as always
We have been using Evans Halshaw for years when we need a new car. Top class service anytime.
My latest car's engine warning light came on after 3 weeks while on a journey from down South. One call to Evans Halshaw and the car was booked in within a few days to have it investigated. Courtesy car was waiting for me when I dropped it off and my own car was ready by lunchtime in time for me to go to work. Technicians video was sent to my mobile highlighting all was good and the software update had been carried out.
Outstanding service as always.
17. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hello Gordon,
We are happy to see that your recent visit to Evans Halshaw has been a positive one!
The dealership is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
Bought a car from their Falkirk branch…
Bought a car from their Falkirk branch had loads off issues over now 6 months on the car is still faulty and no help from them they now blank me they sold me a service for £100 and a can’t use it and asking for money back refused was told car had a full service and MOT it never hsd
After getting response from Evans Halshaw that was lies management have never helped they blank you and have been very aggressive over the issues and NEVER offered to make things right
30. juni 2023
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Graham,
The management team have contacted you regarding this and you have been given a response in regards to your complaint.
Evans Halshaw Customer Services
I have used the Falkirk branch for a…
I have used the Falkirk branch for a couple of years now for my services on my insignia. Excellent customer service through out with a follow up courtesy call to make sure I'm happy with the work carried out. I'm very happy with the service I receive. Thank you Falkirk branch.
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hello Kenny,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Very helpful and a good experience, dealt with Stephen.
Very helpful and
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Sharon,
Stephen will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
Delighted with the service received…
Delighted with the service received over a 3 day period buying a car from here Kerry was a honest and very helpful salesman...would definitely recommend him and also Robert for helping with the the finance side of deal..guys were fab 👌 x
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Susan,
Thank you very much for giving us five stars, that's amazing.
We're so happy Kerry and Robert delivered a great service for you.
Take care and enjoy your car.
Evans Halshaw Customer Services
Staff are very pleasant
Staff are very pleasant, and couldn’t do enough to help and answer all the questions I had. Go out their way if they aren’t sure to find the right answer. Very satisfied.
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Shelley,
Thank you very much for the 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Helped me out of a tight spot
Helped me out of a tight spot by squeezing in an MOT booking at very short notice..... called at 1545 and MOT arranged for next day, can't ask for any better than that! Continuation of good service I've experienced in the past, definitely on my shortlist when new car time comes around again. Thank you Evans Halshaw 😊
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at the Vauxhall dealership in Falkirk.
Thanks again!
Evans Halshaw Customer Services
Excellent Customer Service - Buying a used car
Evans Halshaw - Vauxhall Falkirk
The selling Team of both Kenny and Bill were really helpful and went out of there way to assist me with buying a used Vauxhall Astra. The deal was sorted in an efficient manor, customer service was brilliant from the point of the test drive, Discussing financial deal options, warranty packages and the handover of the car, allowing me another test drive and going through all the cars gadgets prior to me driving away with my car. The car was in immaculate condition and had been well valeted.
I would defiantly recommend Evans Halshaw - Vauxhall Falkirk to my friends and family if they were purchasing a new or used car.
10. marts 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Jamie,
Thank you for rating our dealership with five-stars.
It's great to hear of your experience with Kenny and Bill at the Vauxhall dealership in Falkirk.
Thank you for sharing this with us!
We hope you enjoy driving your new Vauxhall Astra.
Best Regards,
Evans Halshaw Customer Services
Wonderful service from Evans halshaw…
Wonderful service from Evans halshaw Grange mouth. Very efficient.
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi Mr Sneddon,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Parts
Grangemouth , Absolute shambles was left waiting for 15mins then shunted round to the parts department who were less than helpfull , even suggested I try a competitor
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Vauxhall Falkirk
Hi,
Thank you for your review.
We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
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