Evans Halshaw - Hyundai Gateshead Anmeldelser 

465
TrustScore 4.5 ud af 5

4,4

Shearlegs Road, Felling-By-Pass, NE8 3EJ Gateshead, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Buying my first car in the UK was a big step, and Sam made the whole experience smooth and stress free from start to finish. As I live several hours away from Gateshead, almost everything was ha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered co... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

How great it has been to have a young man with both the knowledge and helpful attitude to guide us through the experience of purchasing a new vehicle. Josh Heatlie has made this purchase straightfor... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Staff friendly, efficient and professional but parking a total nightmare. Difficult to check your car in if you can't park. Tech staff let me use the MOT bay otherwise there was nowhere else to park.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Skrevet af virksomheden

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Kontaktoplysninger

  • Shearlegs Road, Felling-By-Pass, NE8 3EJ, Gateshead, Storbritannien

  • 0191 477 0066

4,4

Fremragende

TrustScore 4.5 ud af 5

465 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(465)

5.784 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Exceptional service cannot fault the…

Exceptional service cannot fault the service and help in this dealership. 10 stars ✨

20. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Raymond,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Gemma Snape made this a breeze

Gemma Snape made this a breeze. Highly recommend her!

19. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Cheryl,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Jemma was great to deal with when…

Jemma was great to deal with when buying a used car. Good communication and customer service. Thank you.

15. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 5 ud af 5 stjerner

Jemma was really informative and…

Jemma was really informative and helpful polite and patient.
She didn’t come over with the hard sell and nothing was a bother for her. She delivered everything she said when we first seen the car.
Handover went really smooth. Credit to the company. Thank you for your help 😊

15. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 4 ud af 5 stjerner

Very efficient service reception…

Very efficient service reception department

8. maj 2026
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.

Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Bought a car from Evan’s Halshaw…

Bought a car from Evan’s Halshaw Gateshead, Jemma had been brilliant from start to finish making a purchase of a used Renault a pleasure. She couldn’t have been more helpful and answered all our questions, thanks so much Jemma!

12. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Jo,
Thanks for sharing your recent experience!
It sounds like Jemma has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Jemma was fantastic

Jemma was fantastic, really helpful and patient while finding the best car for us.

8. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Amy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent swrvice

Always keep you upto date on progress

5. januar 2026
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Joy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Great service from friendly helpful staff

Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered compared to Service department phone line. When my Genesis EV is required to next visit a garage I’ll be looking to send it here.

22. april 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 4 ud af 5 stjerner

Timely and efficient service

Timely and efficient service. Pleasant and helpful staff.

29. april 2026
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Hundred percent in everything

Hundred percent in everything

26. april 2026
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 5 ud af 5 stjerner

Jemma was great throughout the process…

Jemma was great throughout the process of buying my car.
Fantastic communication and very patient with my indecisiveness.
Very thorough and knowledgeable with all of the information needed and required.
Great process and I would highly recommend, thank you

25. april 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Jemma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 5 ud af 5 stjerner

Jemma was brilliant with giving a…

Jemma was brilliant with giving a honest sales pitch.
She supported me with the purchase and put up with my computer skills or rather lack of.
She was always pleasant and positive.
Happy with my whole experience

23. april 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hi Gayle,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jemma at dealership.
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 1 ud af 5 stjerner

The worst company ever

Revised version as it hurt the dealerships feelings...
The worst company ever. Strongly advise you purchase your vehicle elsewhere, unless you know with 100% certainty that you will not have any issues. Ive been waiting nearly a month for someone to confirm the mileage. Thats it. They can't even do that. Pathetic. Thats just the tip of the iceberg of what ive been dealing with. This comedy show has been going on since Jan 27th. They need a new manager and ideally someone who knows what they are doing...

14. april 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Simon,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 5 ud af 5 stjerner

Great Service

My 5 star review reflects the professionalism, expertise and friendliness of Mr Daneshvar (Kash). He was honest, patient, kind and extremely helpful. If only all car salesman were like him!

9. april 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hi Gary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Daneshvar  at the dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Stress free and a great service experience

Recently had my car serviced at Evan Halshaw Hyundai Gateshead and I'm really pleased with the whole experience.

My service representative (Ashley W.) was friendly and welcoming, making the drop-off process straightforward and stress-free. The workshop engineer (Luke A.) did a great job with the walkaround video, covering all the essential items and giving me a clear picture of my car's condition.

While my car was being serviced, I was provided with a brand new Hyundai Inster as a courtesy loan car, which was a fantastic touch and meant I wasn't left without transport for the day.

The service report provided afterwards was very detailed and easy to follow, giving me a thorough understanding of the state of my vehicle.

Overall, a really positive experience from start to finish. I'll definitely be booking my next service here. Highly recommended!

Edit: Added employee names.

1. april 2026
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hello Jerome,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services

Bedømt til 5 ud af 5 stjerner

Brilliant Josh.

Driving a company car. I hadn't bought a car in 20 years and it showed. Found a great car, excellent condition. One owner and full service history. Perfect. Unfortunately for Josh, I picked and picked at everything but it was no problem for him as he was professional, understanding and certainly patient. Particularly with my lack of understanding of my banks anti-fraud processes verses me getting my money out! Great experience overall. Like a true fisherman, he will always remember where he caught a good fish! Pat

2. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hi Patrick,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Josh at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Had a wonderful experience with Khash…

Had a wonderful experience with Khash and Jemma. Both were lovely and really helped me out. Would definitely recommend!

30. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hi Lily,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Khash and Jemma at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Bedømt til 1 ud af 5 stjerner

Misleading prices and insufficient cleaning

I had my car serviced yesterday (minor service) and I was asked to pay more than 900£ for items requiring immediate attention. This was surprising since I bring the car regularly for service every year.
The main items brought to attention were a replacement of rear discs and pads which warned at 3mm (at the service 1 year ago they were at 10mm, so this was a surprise), and the replacement/cleaning of air conditioning gas. I was asked to pay almost £300 for the air conditioning service, which I rejected. On the online website the advertised specific cost for this item is £149, so it's unclear why I have been asked to pay double this amount when it was brought up during the service.
The cost of replacement of pads/discs was also not matching what is advertised on the online service booking page.
Additionally the car was not fully cleaned outside (patches of dirtiness near the track and wheels) and it was not at all cleaned or vacuumed inside.

23. marts 2026
Evans Halshaw - Hyundai Gateshead-logo

Besvarelse fra Evans Halshaw - Hyundai Gateshead

Hi Alessio,

Thanks for sharing your feedback on your experience with Evans Halshaw Hyundai Gateshead. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Hyundai Gateshead Customer Services

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