I can just say that they are crooks, the on site test is self administered, and when I tried to change it even though it was less than an hour after I booked them and read the instructions they still... Se mere
Virksomheden har svaret
Lokation
Skift lokation30 Gerard Street, Ashton, WN4 9AE Wigan, Greater Manchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a PCR test to comply with UK entry requirements...ordered it 8 days before my entry to UK. Had not arrived 2 days for my arrival, so I called (one hour on hold) and was told that it was MY... Se mere
Virksomheden har svaret
Quality service delivered
Virksomheden har svaret
Fast and efficient service, 1st class
Virksomheden har svaret
Virksomhedsoplysninger
Om Eurofins - Wigan
Skrevet af virksomheden
Eurofins. World Leader in Testing for Life.
55 000 employees. 900 laboratories. 50 countries.
Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.
The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.
As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.
If you are looking for our COVID-19 Response, click the below links
TrustPilot Review Page |
Book a Test |
| Trustpilot | Covid Test Booking |
Kontaktoplysninger
30 Gerard Street, Ashton, WN4 9AE, Wigan, Greater Manchester, Storbritannien
3,4
Middel
4 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality service delivered
31. januar 2022
Besvarelse fra Eurofins - Wigan
Hello Douglas,
Thank you for your 5 star review.
It is great to hear that you found the process a positive experience. Your feedback is important to us and will be passed on to our staff.
Take Care,
Kaylee at Eurofins
I ordered a PCR test to comply with UK…entry requirements (within first 2 days of arrival)
I ordered a PCR test to comply with UK entry requirements...ordered it 8 days before my entry to UK. Had not arrived 2 days for my arrival, so I called (one hour on hold) and was told that it was MY mistake, so I placed another new order with promise it would arrive (to my destination; a residence in Edinburgh) by the day after my arrival. It arrived 6 days after my arrival!! Certainly too late to comply with the rules of entry that had to have PCR test and results within 48 hours of arrival. So on day 2 after arrival I went to your lab in Livingston (a 75 GBP Uber ride) to the drive-in test center which was delightful; great staff and had results in 8 hours. But the mail experience was awful. Never again. I did apply for and received refund for the first order.
24. januar 2022
Besvarelse fra Eurofins - Wigan
Hello David,
We are sorry that this has happened. This is not the experience that we would expect you to have.
Please contact us via our webpage to arrange a refund.
https://www.traveltesting.eurofins.co.uk/contact
Kind Regards,
Sandra at Eurofins.
I can just say that they are crooks
I can just say that they are crooks, the on site test is self administered, and when I tried to change it even though it was less than an hour after I booked them and read the instructions they still charged me £15 x2 for cancelling stating it was for admin
24. januar 2022
Besvarelse fra Eurofins - Wigan
Hello Marilyn,
Thank you for taking time to write us a review. The admin fees are agreed at time of booking and are part of the T&C's agreed.
Kind Regards,
Sandra at Eurofins.
Besvarelse fra Eurofins - Wigan
Hello Elizabeth
Many thanks for your review. It is great that you would value the service we provided as fast and efficient. We have worked hard to continue providing excellent customer service throughout these tough times and your kind words do make a difference.
We hope that we are able to help you in your future travels.
Have a great day
Joyce at Eurofins
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.