Ordered the ring came in time and was pleased. However realised there was an imperfection in one of the stones. It was a different colour to the rest of the sapphires. I enquired about what could be d... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a watch to celebrate a big birthday and retirement unfortunately because of COVID the experience wasn’t as special as I anticipated. However the assistant was very pleasant and helpful- I lov... Se mere
I bought an Omega Speedmaster in your Manchester shop last week and the whole buying experience was fantastic - the showroom decor of the Omega boutique was excellent and your assistant Bella was ver... Se mere
Virksomheden har svaret
Great service
Virksomhedsoplysninger
Om Ernest Jones - Manchester Ann
Skrevet af virksomheden
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Kontaktoplysninger
15-19 St Ann Street, M2 7LG, Manchester, Manchester St Ann's, Storbritannien
- 01618348187
4,7
Fremragende
27 anmeldelser
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Told the poor quality was down to me buying cheap!
Ordered the ring came in time and was pleased. However realised there was an imperfection in one of the stones. It was a different colour to the rest of the sapphires. I enquired about what could be done and was advised to return it via store or online. When I went to the store to return it. The gentleman viewing it had a look and said there was nothing wrong. I explained I wanted it to be perfect as it was to be an engagement ring. After a little conversation he expressed a clear distain for me wanting to return it over that. Another member of staff came along and immediately noticed the fault. The gentleman still refused to acknowledge it. After talking to the other member of staff it was explained that the ring was completely out of stock to replace it. She then attempted to see if they could resize one which I am now waiting to hear about. Upon concluding our conversation the man took over to take my details while he was doing so he told me if you weren’t to buy such a cheap ring you wouldn’t get these problems. I did not think that ring was cheap I was happy with that design that’s all that should matter surely? So now I am potentially stuck with a ring that is driving me insane and the constant fear that when I propose it is going to look cheap and not be liked! Always thought engagements were meant to be an exciting time?!
27. maj 2021
Besvarelse fra Ernest Jones - Manchester Ann
Hi Alex thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela
All received and good quality
25. maj 2021
I bought a watch to celebrate a big…
I bought a watch to celebrate a big birthday and retirement unfortunately because of COVID the experience wasn’t as special as I anticipated. However the assistant was very pleasant and helpful- I love the my watch. I would have appreciated a small free gift just to make it a more memorable occasion
24. maj 2021
First class service from Bella and Paul
First class service from Bella and Paul
Excellent product knowledge and a great customer experience in the 2 hours we spent in store to select my sons 18th birthday present
Would highly recommend a visit to the Omega store on St Anne’s Sq in Manchester
20. maj 2021
I received excellent professional…
I received excellent professional service. The staff understood what I wanted and were able to completely satisfy my requirements on the visit. The safety protocols were complete and I felt safe, relaxed and secure on the store. I am completely happy with my purchase
18. maj 2021
What a warm welcoming shop..a breath of…
What a warm welcoming shop..a breath of fresh air during COVID..a special shout out to Sarah whose product knowledge was fantastic..l took out a finance agreement which made my mind up about the expensive purchase of a designer watch..Everything was well explained and once I looked at the figures it was a no brainier..This Yorkshire lass is a credit to your company..thanks for a seamless experience..
11. maj 2021
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