eNom Anmeldelser 

Quick, efficient and pleasant.

Without a doubt the worst company in the world. Using this company puts your company and domain at risk. They make wholesale changes to their business model and do not follow written instructions that you have left them on the dashboard. You have been warned. The only thing is that 1 star is way too many for these deceptive people.

Been with enom for well over 20 years. I have a few dozen names registered with enom, and have paid thousands to them over the years. Went to refill my account, and, because of their awful interface programming, made the refill twice. The refill was for about $ 200. They refunded one of the two charges, but NOT the 5% service fee. This is petty and unacceptable. My complaints fall on deaf ears. I expect to be transferring many of my registered domains to another registrar shortly, thereby depriving enom of hundreds of dollars in revenue for the few bucks they overcharged me. It's not the amount, it's the principle of the thing.

HORRIBLE!!!!!!! How can a company sell our domain/hosting to someone in Ontario and NOT TELL US! We do not have access to our site. We have renewed 2 months before we needed to...How can anyone do business like this?

Run and run fast from this firm. I cancelled a domain and they charged me a renewal for privacy protect. I reached out to them twice without a reply. It was a small amount, so they know it's not worth disputing. I would guess that the reason they are doing this is that either the are in financial trouble or they are doing what Wells Fargo did, charge and hope nobody will notice or dispute. Also the service we experienced over the years form this firm has just been downright horrible. In my opinion, anyone who goes with this firm would be making a mistake as I don't feel they can be trusted.

This company holds a domain name that impersonates a friend of mine and scams users of their credit cards.Contacted the company 2 months ago and reported this.0 replies and the domain is still up there working.Scammers avoid them.

This company is very crooked, They actually tried to steal my domain name before my ownership had expired. Two days before my ownership had expired, I tried to go on my site to renew my ownership. but I was blocked from going to my site. I was redirected to their site, where they told me my ownership had expired and I needed to buy it back from them, which was a lie. It just so happened I had another domain name for the same site, which allowed me to go in and renew. I notified the hosting company for my site of the illegal act. What they tried to do to me is illegal and dishonest,

This company let the company that maintains my sites take full control it. they re wrote the ownership and all. Very very bad company to business with us go daddy. So poor. And all they can say is we you have to contact them. 100 thumbs down . do not us this company

Not only do these amateurs charge a 3% fee on advance payments, their support is absolute crap. They typically do not reply to tickets submitted via their website. Phone support is at international dialing rates and they keep you waiting, without ever advising what the wait time is. I advise people not to deal with this company. I will be closing my account with them as soon as possible.

Called asking if we would like to purchase lifetime ownership and redirects from a website whose owners had ceased trading. The girl on the phone couldn't answer any of my questions about the site's traffic and domain authority, giving me irrelevant stats about search frequency on google and saying she didn't understand what the other info I wanted even was, then put me on hold. I was then passed to someone else who told me "oh you scared her, the new ones always get scared"... Not a great impression. The second woman was very rude and condescending. Instead of answering my questions she reeled off a bunch of publically available data on our own site, and some gumph about eNom. While she was speaking I googled the site and checked its DA, PA etc. The numbers were extremely bad. When I told her I wouldn't want a site with such low domain authority directing any traffic towards my site she had the audacity to tell me (the marketing manager for the business she's trying to SELL to) that I didn't know what I was talking about, I was wrong, and that's not how websites work. She said I "should know" better. I guess my years of experience and qualifications count for nothing when you want to flog a dead website. How incredibly rude. She continued to talk over me and belittle me so I hung up. Do not do business with this company.

I bought a domain. They pre-checked addons I didn't want and added renewals for existing domains to my basket, which I then had to remove. Unbelievable.

Stay away from enom. They are unreliable now. We renewed a domain but the renewal was pending for 24 hours. We submitted a ticket but no response. Spoke to Live Chat, and were told that "it can take longer to renew a domain now as the process has changed to weed out fraudulent orders and if not then they will escalate it but we recently started using a new processor for orders that's automated to help to weed out fraudulent orders. As it works it learns and the delays will be come fewer and far in between. I will submit the ticket for you, incase the order doesn't process within the 24 hour time period. The team that process the escalations though won't be available till Tuesday because there is a holiday on Monday, and we are in Canada."

So an internet company in the year 2019 expects our website and email to stop work whilst they are on holiday?

Just the worst, if you live chat contact them with a tech or legal question they pass you to an email address which you'll never get a reply from.
I lost my login once and it took 5 months for them to reset it, I've lost count of how many times I put a ticket in, I had to remind them that the credit card had expired and if they didn't hurry up I'd lose my domain, the $69 dollars must have motivated them because I eventually got a password reset.
when I put tickets in for other enquiries the replies are just as brief and unhelpful as possible.
I'm transferring my domains and will never deal with enom again

Request a domain transfer to namecheap. They facilitate the auth code, but refuse to allow the process to be done manually, based on security issues with no sense.

Although the fee has been paid to the new registrar, they keep the expired domain message while refusing to transfer it. They say it is an automated process that will take place in 5-7 days. Today is the fifth day of the request, and nothing. In 10 years working with registrars, I had never seen anything like this.

Avoid this company like the plaque, worst company.
Now it is 12 days since I submitted support request, and still no reply from support other than the auto reply with a useless ticket number.
I submitted 3 supports in total, and no reply to any of them, my domain is down since 6th April 2019, can not any get replies from them. Had to register a new domain with other registrar and spend lots of time to inform clients of new email addr. The domain was only handling emails, so lucky it was not a website.
Stay well clear of enom.com don't even open their website.

Was an Enom reseller. Lost about 90% of my customers due to bad Enom practices and scammy business practices. I had paid a substantial sum of money to access a lower tier pricing level, and a couple years later Enom decides they will just rip up those tiers, keep everyone's money and set up entirely new tiers. Furthermore, many of the offered services simply don't function. They continue to advertise a Web Site Builder that has become totally non-functional and resulted in many customer complaints. I've had to manually switch each customer over to another hosting platform. It takes up to 60 days to receive any type of response by email if you get one at all. Avoid at all costs.

not responding to requests for help; took my money for an SSL certificate but never delivered it. Tried to ask for help via live-chat, first time told to wait 24 hours as 'it would turn up'; which it didn't of course, then live-chat no response.

Gone down hill since bought by OpenSRS. Changed pricing structure so even tho signed up and paid for platinum account and as now we don't register enough new domains, back down to silver. Makes them very expensive. Looking to move to another registrar. Would not recommend anymore.

Horrible service since acquired by by Tucows. I have been a customer for over 15 years and they treat me like s**t. Time to leave.