UPDATE: review amended due to changed experience. Thank you to Courtney for getting in touch to investigate the matter, and to Shane for making amends - it’s greatly appreciated!! You were both incr... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Item had a whole in it. I wrote an email and asked for refund labels a d never got a reply. Update After my initial review, I was contacted by FA England and they apologised and sent another shirt... Se mere
Virksomheden har svaret
Everything was really great but one thing that disappointed me a little bit is that i bought the lionesses kit and they didn’t have any badges (euro winners badge nor we play strong, foundation badge)... Se mere
We all know that replica football kits are extortionate but I feel ripped off by the England Store. My daughter desperately wanted a Lucy Bronze shirt for Xmas so I came to the England store to buy on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Official England Store is the best place to find official England football merchandise. Global shipping means you can have it delivered right to your door, anywhere in the world. Whether it’s a 2024 England National Team shirt to represent your team as they compete in Germany or a classic retro look from 1966 or 1996, you can find it here. We stock the full England Men’s kits, the Women’s Team kit as worn by the Lionesses, and official Nike training and lifestyle collections. With shirt personalisation, you can have an exact replica of the shirt worn by Harry Kane or Lucy Bronze, or even choose your own name and number instead. As well as match kit, exclusive England lifestyle collections are available with new ranges released throughout the year. There’s also our extensive range of accessories, gifts and souvenirs - suitable for men, women and kids. We strive to create the ultimate online shopping experience for England fans everywhere, so our dedicated and friendly customer service team are on hand to assist you with any queries. When you shop directly at the England Store, you are helping to fund grassroots football, up and down the country – so you can give a little back with every purchase. Fun Fact: The England National Team is one of only eight World teams to win the Cup.
Kontaktoplysninger
Touchet Hall Road, M24 2FL, Manchester, Storbritannien
- +44 (0)333 331 2080
- customer.services@englandstore.com
- www.englandstore.com
3,7
Middel
705 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible service
Terrible service! Purchased the lionesses new shirt. Paid over £100 for it with customisation (name) on the website I wasn’t given the option to add a number so I sent an email to customer services asking for the number 8 to be placed under my name. I got no response. I have then called the customer service explaining the situation and even though my shirt has NOT been processed yet, they won’t put the number on the shirt. I have to have a full refund which takes 2-7 working days, then place a new order! It wasn’t my fault your website had issues. I have paid for the customisation, therefore I am entitled to have what I paid for.
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra England Store
Hello, I am very sorry to hear that you had a bad experience with us. Please contact us by email at customerfirst@fanatics.com with your order number so that we can resolve your issue as quickly as possible. We look forward to your feedback.
£28 for an England Lionesses…
I paid £28 for an England Lionesses t-shirt which was poor quality material, and the lions logo was so lightly printed on the front, it looked like it had been through the wash a dozen times.
Whilst waiting the two weeks to have it delivered, I paid £8 for another England t-shirt from Asda which was much better quality and the colours more vibrant.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra England Store
Hello Lynn, I am sorry to hear that you are unhappy with the quality of your order, and I appreciate you bringing it to my attention. I am happy to help. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
Don't bother!
Bought a large england backpack for my son's birthday. Broken after 6 weeks use. Tried to email customer care email in my transaction only to get a delivery failure.
Tried live chat only to get ghosted part way through.
Very disappointing considering this is meant to be official England merchandise.
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra England Store
Hello Mummy G, your experience is our main priority, and I am so sorry to learn we did not provide a satisfactory experience. We appreciate you bringing this issue to our team's attention, and I am here to help. We reached out for more information to resolve this for you, as we were unable to locate the order. At your earliest convenience, please contact our team customerfirst@fanatics.com with your order number, and we will be happy to further review this for you. Sincerely, Adrianna
New white tracksuit
I’ve not had no problem with the store up until the new England women’s tracksuit in a man’s size.
Ordered a large which is usually my size 42 inch chest when it came it was absolutely massive. I know they said loose fit but this is ridiculous. Sent it back for a medium that came yesterday and it’s still way too big. I’m not gonna bother sending it back again, but I would advise anybody that is ordering one to go a size lower Just to save you postage on sending it back.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra England Store
Hello, I am very sorry to hear that you had a bad experience with us. Please contact us by e-mail at customerfirst@fanatics.com with your order number so that we can resolve your problem as quickly as possible. We look forward to your feedback!
Joanna
Great quality products
The delivery was very quick and efficient. The quality of the products are very good and feel super comfortable to wear.
12. marts 2025
Order arrived promptly in secure…
Order arrived promptly in secure packaging. One happy grandson!
14. april 2025
Excellent experience; great product
I ordered from the USA and what I ordered arrived quickly. The item was as described and is excellent quality, though, I would suggest that others who order it, they should wear something underneath the shirt as the embroidered three-lion emblem is a little abrasive on the inside of the shirt.
13. april 2025
England shirt .
Love this online shop . Get plenty of tops of these . Easy to order .
13. april 2025
Placed my order with ease and it…
Placed my order with ease and it shipped quick. Was able to easily track it from England to my house.
11. marts 2025
Just what we wanted!
Good product, just what we needed for grandson's present...a keen footy fan in Australia!
6. februar 2025
Lovely 2 tops and good quality
Lovely 2 tops and good quality. My only disappointment was they arrived without being in any clear bags so if parcel got ripped in transit they could have been marked or ruined.
27. marts 2025
Great experience and I enjoyed my…
Great experience and I enjoyed my product a lot. I plan to shop again soon.
10. april 2025
Brought 2 shirts and one was stained
Brought 2 shirts and one was stained. Brand new and sealed but stained?
13. april 2025
Besvarelse fra England Store
Hello Becx, I am sorry to hear that one of your shirts was stained upon delivery, and I appreciate you bringing it to my attention. I am happy to help. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
prompt delivery in perfect condition
10. januar 2025
Shirt quality is excellent and delivery…
Shirt quality is excellent and delivery time was also great
4. april 2025
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