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Energie Fitness - PutneyAnmeldelser 

206
TrustScore 3 ud af 5

2,9

Upper Richmond Road 85, SW15 2FU London, England, GB


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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent. Without my consent, they automatically signed me up for a membership... Se mere

Bedømt til 5 ud af 5 stjerner

I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending.... Se mere

Bedømt til 5 ud af 5 stjerner

The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the refo... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely and clean facility with a wide range of machines and the staff are soo nice and welcoming and they really ensured that I knew what each machine does and what will work for me. I would definitel... Se mere


Virksomhedsoplysninger

  1. Fitness- og ernæringstjeneste
  2. Fitnesscenter
  3. Fitnessundervisning
  4. Motionscenter
  5. Personlig træner

Skrevet af virksomheden

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Skrevet af virksomheden

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Kontaktoplysninger

  • Upper Richmond Road 85, SW15 2FU, London, England, Storbritannien

2,9

Middel

TrustScore 3 ud af 5

206 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 46 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(206)

606 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

Absolutely scammed

Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent.
Without my consent, they automatically signed me up for a membership at a completely new location that is further away from my home. To make a bad situation worse, they unlawfully took payments for this unauthorized membership from a family member’s direct debit. This is a blatant and unacceptable breach of data privacy and financial security.
I have tried repeatedly to resolve this issue amicably, but management has completely ignored all of my communications—both via email and during in-person visits. They are perfectly happy to take your money, but will completely ghost you when called out on their deceptive practices.
I am currently preparing a lawsuit against this establishment for unauthorized charges and data privacy violations. Avoid this gym at all costs unless you want your personal data compromised and your family’s bank accounts charged without permission.

1. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The gym in East Putney is warm and welcoming

The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the reformer and yoga pilates classes are excellent!! We also love the socials!

13. februar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Was a better gym before Energie took over

Been a member for over 2 years. Staff and instructors are great, new owners not so much. They used to have great boxing classes but even though classes were almost always full the space has been reduced to a minimum. People complained and the space was actually reduced even more.

Used to be a great gym now it’s just ok, with the added frustration that feedback is ignored.

10. februar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Reformer Only

I started my membership earlier this year and added Reformer Pilates as an extra. Unfortunately, the Reformer experience has been very inconsistent so far.

On several occasions, Reformer classes have effectively been cancelled after the class start time due to instructors not turning up. This isn’t a case of advance notice; everyone has already arrived at the gym, and only after waiting around 10–15 minutes do members go to reception to ask where the instructor is, at which point the class is cancelled. This is particularly frustrating as people have already travelled to the gym specifically for the session.

While credits are usually returned, that doesn’t make up for the wasted time and disruption, especially when this happens more than once.

The Reformer studio itself also has some ongoing issues. The room has no windows and there appear to be problems with ventilation, along with ongoing issues with lighting and air conditioning. This can make sessions uncomfortably hot, and classes have also been disrupted by lights tripping.

For something that’s priced as a premium add-on, I expected the Reformer offering to be far more reliable and better managed. Based on my experience so far, I’m genuinely considering cancelling my membership if these issues continue.

Staff are friendly, but at the moment the Reformer offering doesn’t feel worth the additional cost.

8. februar 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

The state/cleanliness of the shower…

The state/cleanliness of the shower rooms and toilets. If this item was addressed then my rate would be higher.

29. marts 2024
Energie Fitness - Putney-logo

Besvarelse fra Energie Fitness - Putney

Hey Libertad,

I hope you're well.

We're very sorry to hear some of the facilities in your gym are not reaching the best standard. We want to deliver the best service possible to our valued members and that includes delivering excellent facilities. We will certainly try to improve on this in the near future.

Thanks for taking the time to leave a review, we really appreciate it!

Have a great day,
énergie Fitness Central Team

Bedømt til 2 ud af 5 stjerner

Super crowded and they continue to…

Super crowded and they continue to accept members. Few equipments options. 3pm and for the third time I spent 20 minutes waiting to release the equipment that the person used for free exercise... they should increase the space or not permitted people use the equipments for another kind of exercise that it's for .

29. marts 2024
Uopfordret anmeldelse
Energie Fitness - Putney-logo

Besvarelse fra Energie Fitness - Putney

Hey Mauro,

I hope you're having a great day!

We are very sorry to hear you have been frustrated with how busy the gym is at certain times. This is unfortunately the case in most gyms during peak times but we do understand your frustration. We sincerely hope a solution can be found and you can get back to your workouts.

Thanks for taking the time to leave a review, we really appreciate it.

Best wishes,
énergei Fitness Central Team

Bedømt til 1 ud af 5 stjerner

Poor machines

Poor machines

29. marts 2024
Energie Fitness - Putney-logo

Besvarelse fra Energie Fitness - Putney

Hey Dario,

Hope you're having a great day!

We are very sorry to hear you are unhappy with the machines that are available in your gym. We want to provide all the facilities required so that you can reach your goals. Any suggestions are always welcomed so please speak to a member of staff.

Thanks for taking the time to leave feedback, we always appreciate it.

Have a great day,
énergie Fitness Central Team

Bedømt til 5 ud af 5 stjerner

Really good gym

Really good gym, super affordable, good array of equipment, friendly staff and never seem to be overcrowded

19. marts 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good not great.

The staff is helpful, the equipment is perfectly adequate and the gym is generally not very busy. Although somewhat small, a very convenient experience.

12. januar 2024
Bedømt til 5 ud af 5 stjerner

Great gym in the heart of Putney

I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending. The staff are welcoming, professional and knowledgeable, happy to help you and to engage in conversation but equally respectful if you want to work out quietly. There is a great range of fitness equipment and classes on offer too, all included in the price. Great value for money all around. I would highly recommend.

15. december 2023
Bedømt til 3 ud af 5 stjerner

I liked the staff

I liked the staff. Friendly, professional ones.
I did not like overcrowded room for yoga /Pilates /Zumba, etc

9. december 2023
Uopfordret anmeldelse
Energie Fitness - Putney-logo

Besvarelse fra Energie Fitness - Putney

Hey Yanette,

I hope you're having a great day!

Your feedback is greatly appreciated and very valuable to us moving forward as we try to improve. We want to deliver the ultimate fitness experience to our valued members and we will certainly work towards this in the near future.

Thanks again for taking the time to leave a review, it's always great to hear what our members think.

Best wishes,
énergie Fitness Central Team

Bedømt til 5 ud af 5 stjerner

friendly atmosphere and good vibes

The staff at the gym are really helpful and friendly. they will always great me and my friends when we arrive at the gym. they are very helpful and always around to help with anything we need. I really enjoy the classes and they have started a new day time box fit class. I also love Zumba every Monday and Wednesday. the Zumba teacher is really good with the moves.

3. november 2023
Bedømt til 2 ud af 5 stjerner

With some small effort this could be a good gym. But it’s not.

I got an email from this gym asking me to rate them. I took a gym membership here and tried to cancel after the first session. I was informed I had to cancel by the end of the first month and they’d take payment either way so why not give it a go for ~6 weeks for which I paid. Ok, but after a couple weeks my feedback remains the same:
- the free weights are in no order at all and it drives me nuts. Every single gym I’ve ever been to has a strict order of increasing weights to keep the gym looking organised and to make your visit faster by not hunting randomly for weights. It’s the easiest thing to fix and yet after raising it three times they can’t be bothered.
- many machines have weights sitting on them; people don’t empty their weights and nearly stack them back. This is easy to fix but if the staff fail to attend to this neither will its patrons.
- the bathrooms are fairly poor: both times I’ve tried to shower the stall I used had the water shooting everywhere but on me and the soap dispenser hanging off the wall empty. On one occasion I told the staff member cleaning who grunted at me. Who knows if he took me seriously - they didn’t when I raised the weights.
- there is very little space for stretching.
- the staff when not personal training sit about doing nothing. They could easily be attending to my issues above.
Overall I have cancelled my membership to switch to Putney leisure centre; here, I was offered a tour and a free trial if I needed it (I didn’t the tour was comprehensive and the gym much more organised). If this gym had let me cancel after my first 30mins session where I realised it wasn’t for me I wouldn’t need to explain all this but they insisted I try and then asked I review it. So here it is: spend time organising your gym so it doesn’t look like some unmanned and unmaintained hotel airport gym where no one has any pride in it.

27. oktober 2023
Energie Fitness - Putney-logo

Besvarelse fra Energie Fitness - Putney

Hey Joel,

I hope you're well.

We're really sorry to hear that the equipment and facilities in your énergie gym are not up to high standards we hold ourselves to hear at énergie Fitness. We want to create an environment in our gyms that keeps our members motivated to reach their goals. It seems we have let you down on this occasion and for that we are again very sorry. We will certainly strive to do better in the near future and hopefully regain your trust as a valued members.

Thanks for leaving feedback, we really appreciate it.

Best wishes,
énergie Fitness Central Team

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