Best price on the Internet on my TCL 55 inch TV. They use they're own delivery man, Jimmy who called prior to delivery and was very friendly and helpful. Would definitely shop with these again, hig... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order it online at 10pm on a Wednesday, order was processed first thing Thursday morning, delivered and installed on Friday earlier than scheduled by a two man team as promised. Graham was a poli... Se mere
Virksomheden har svaret
Very very disappointed. TV was via Amazon. Purchased last week. Delivery date showing as today on Amazon. Took day off work. Checked tracking on delivery co website. Arrow XL says next Monday. Rang A... Se mere
Virksomheden har svaret
Painful, put through two orders glitch both times saying no cart (despite my credit card verifying the transaction). Tried to write via their messaging system, - error message! didn't send. Spent 12 m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Electrical Discount UK has been an established and trusted distributer since 1999. This not only makes us one of the longest established online retailers, but also experts in providing an unparalleled high quality of service. With a friendly and experienced customer service team on hand to assist you, customer satisfaction is guaranteed with Electrical Discount UK. As an established high street retailer for over 50 years, we specialise in providing the latest technology in televisions, home entertainment systems, domestic appliances and all things electrical. When buying from Electrical Discount UK, you can experience our expertise and belief in our innovative products, ensuring that you are provided with a high quality product that will last the test of time and suit your requirements perfectly. As we only deal with manufacturers directly we can ensuer a high quality product. We aim to provide the most affordable entertainment and appliance solutions to fit perfectly into every budget. Look no further for impressive discounts and deals that will give you exactly what you're looking for at a great price. When shopping with us, enjoy up to a 40% discount from the typical high street RRP, and get them delivered right to your door free of charge, complete with a full manufacturers guarantee.
Kontaktoplysninger
Storbritannien
- www.electricaldiscountuk.co.uk
3,8
God
334 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt service and delivery
Prompt service and delivery, delighted with the Roberts DAB radio, neat and great sound. Thank you.
10. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks JW for your kind review.
Great efficient service!
I looked online and Electrical Discount UK were very competitive on price and delivered my new dishwasher in 3days, all other retailers could only deliver it within 1month. They also offered a pick up service of my old dishwasher which saved me a trip to the tip.
10. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Josh, I'm glad we were able to look after you so quickly, we always aim to be priced competitively, and go the extra mile when we can. Thanks for your 5 star review.
I have bought a TV and now soundbar off…
I have bought a TV and now soundbar off Electrical Discount and have been very happy with the price, delivery and customer service. My TVwas out of stock when I ordered but Graham kept me up to date and it arrived when he told me it would. I will definitely buy from them again.
10. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Michael thankyou for your kind review and for your patience in waiting for the stock to come in. Stock is a real issue at the moment from all manufacturers. We look forward to helping you again in the future.
Risky
Ordered online
Money taken, no order confirmation
No delivery confirmation
No answer on telephone
No idea where money or item is
9. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Mike, we dont actually take anybodies money until the item is dispatched, you should automatically receive an email confirmation of your order, most times people dont get these when they have made an error when inputting their details, or the server puts the mail into spam. We have a very busy call centre that is manned everydsy for 9 til 5.30 except Sunday. I am sorry that your experience wasnt as expected.
Fantastic service
First time using electrical discount direct and I would not hesitate to use again. The service was excellent from start to finish. I highly recommend.
5. september 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Nikki, thanks for your positive review, we appreciate you taking time out to do so :)
I order a tumble dryer and it was…
I order a tumble dryer and it was supposed to be delivered last Saturday, now Tuesday and not here. Tried to call answer 'no one available to take your call' also tried customer services 'mail box full'.
As schools are back today, the virus is no excuse anymore.
It was delivered a week late which was no problem, just that I would have liked to have been informed.
1. september 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Mr Clark, I am sorry we didnt deliver as required. All I can think is the Dryer hasnt come into stock as expected. I am afraid we are experiencing horrendous stock shortages across all product groups, this is a national shortage, and I am afraid to say that this is down to the Virus. Factories were shut down, and transport slowed to a crawl, and this means that there will indeed be many product shortages for the rest of the year. Hopefully the situation will improve in the coming weeks.
Delivery and item as expected
No issues, delivery on time as expected and email updates with said delivery. Some reviews caused concern but in the end I am glad to have used the company.
30. august 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks for using us Jason. We have 1000s of satisfied cusomers, 95% of our customers say they would use us again. In this day and age it is so easy to express dissatisfaction when you are unhappy, and people are more likely to do that than praise. So thanks very much for taking the time to place a good review.
All aspects of the purchase were great
All aspects of the purchase were great. Website was easy to use, delivery was on time, with polite delivery driver, and the machine is installed and working well. Would recommend. Thanks.
28. august 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks for your review JC :)
I have placed an order online
Call centre became available and the order was cancelled.
16. august 2020
Uopfordret anmeldelse
I would 100% recommend purchasing from…
I would 100% recommend purchasing from this company based on personal experience.
We haven't ordered from Electrical discount UK before so had usual concerns anyone may feel.
TV that was delivered had a screen fault, so got in touch by phone.
Graham was efficient, polite and attentive and arranged a replacement to be sent which we received the next week and works fine.
Thank you for stress free efficient service.
25. juli 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks for your review John. It is how companies deal with issues as they arise that separates the best from the rest. I'm glad we were able to help you out. Graham is a really valued member of our team, he has been in retail for well over 20 years. Thanks again.
I have placed an order for a Rowenta…
I have placed an order for a Rowenta Steam Iron. I have not received an email confirmation. I have tried to contact customer services but they are not accepting calls and the online system does not work.
Please can you advise progress on Order.
15. juli 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Mrs Wilkinson, I'm sorry we didnt communicate with you as well as we would both have expected in regard to your order. Unfortunately the Covid situation led to our call centre being very short staffed over the summer, we are just about getting back to normal now.
Excellent customer service.
I ordered a 32 Samsung tv from EDUK but after I ordered it I unfortunately had to cancel due to personal circumstances I can only say that EDUK where absolutely brilliant in there customer service and refunded the money without any delay. When my circumstances do change I will certainly have no worries about using this company again.
9. juli 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Dennis, thanks for your kind review, hopefully we can help you out in the future.
Excellent Service and Great Price
Having had an absolute nightmare with Curry’s. I decided to give Electrical Discount UK a go. They had the 55inch Nanocell LG TV that i wanted and was cheaper than all other retailers both high street and online. From ordering and delivery, no issue at all. Product as expected and bang on the time stated. Even had time for a quick chat with Jimmy the delivery driver, lovely fella. All round great service. Would definately order again. Thank you
8. juli 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks Paul for your review, always nice for the delivery guys to get a nice mention :)
A poor experience with this retailer
A poor experience with this retailer, in fact made me question if I had been scammed. Ordered a new Sonos sub (shown as in stock on website). To be fair I received an email to say it wasn't in stock and they would need to order it in. They asked me if this was ok, I said yes as long as it wasn't too long. A week later, still no sign of it. Emailed the company and they just mentioned it was delayed being shipped from Sonos.I questioned whether it would be shipped directly to me, but was told it would go to the and then be shipped out to me(seemed a bit odd, when could be posted directly). A week later I receive a promotion email from Sonos directly advertising the new Sonos sub which could be dispatched within 24 hours. I cancelled my order with this dodgy set up, and bought it direct from Sonos. Arrived the next day, so much for a delay from dispatching from Sonos. All seems a bit odd to me, I won't be using them again.
5. juli 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi James, and this is one reason while we will cease to deal with Sonos. They basically trade directly to the customer cutting out retailers like ourselves who helped put Sonos where they are now. For them not to supply us when we ordered from them, and then to supply you within one day is a disgrace! If anyone should be getting a poor review it should be Sonos and not us! I would appreciate it if you considered removing this review. We are not a "Dodgy set up" we have been trading on line for over 20 years and are the longest established independent etailer in the UK with 1000s of satisfied customers.
Dreadful - avoid using if you want to avoid disappointment
Dreadful, no email confirmation of order
No product received
No invoice.
No one ever answers the phone.
No one responds when query send via website form.
24. juni 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Peter, I'm sorry your experience wasnt how you would have hoped, but in our defence your order was placed at the height of the Virus, in the middle of Lockdown, when 85% of our staff were furloughed, and we were doing our best within guidelines to remain a viable business, I would have hoped that our customers would be sympathetic to our situation.
Great all round service
Simon was particularly helpful and friendly when sorting out my requirements for a particular fridge freezer. However, the two delivery men from Furdeco were marvellous and went above and beyond to get the fridge in the house.
6. juni 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks for your kind words Barry, Simon is a long term employee and is excellent, also nice to hear Furdeco did a good job, as they do take quite a lot of flak when things dont go to plan :)
BRILLIANT
My microwave packed up and ordered a new one - electrical Discount were by far the cheapest and had what I wanted in stock. They were even open during the Coronavirus epidemic and they managed to get my new one delivered within 5 days of being ordered.
I spoke to a lovely man who could not have been more helpful.
Well done and thank you*************
Would most definitely recommend this company.
3. april 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks for your great review :)
Lies, lies and more lies.
By far the worst company i have ever tried to purchase something from. They kept lying about why it wasn’t delivered and when its going to be delivered. Its now over a month so i’ve just withdrawn my order.
Whole story:
Bought a cooker on the 28th december, told it was 3-7 day delivery and they would contact within 24 hours with specifics details. That didnt happen, i called them after 7 days, they advised there was a delivery problem and it wasn’t going to be available to be delivered until the 22nd and they were being completely honest that delivery will be in the, not just giving me a sooner date to fob me off.. by this point the xmas sales were over, so i thought i’d wait the extra time for the delivery on the 22nd.
22nd came, no delivery, i called again and i was told 5 days, 28th still no delivery so called them up, Simon advised he would deal with it immediately, find out what the delay is and when they would get the order in, then call me back. I still hadnt heard anything and today was told 4th Feb - to which i’ve cancelled my order.
Not once have the contacted me. Never an apology. Dont trust them. I certainly wont be buying anything else from them.
30. januar 2020
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Hi Maria, I'm sorry we weren't able to supply the Cooker you required within the timescale. Unfortunately we still haven't received the Cooker from Belling! We are at the mercy of our suppliers. I do apologise for our lack of communication, this is something that we pride ourselves on, I'm sorry that we weren't up to speed on this occasion. We have thousands of satisfied customers and been trading on line for 20 years, so we must be doing most things right most of the time. Once again I apologise for not reaching our normal standards in relation to your order.
Best price after looking everywhere
Best price sheet looking everywhere, really nice customer services, delivered really quick at busiest time too, A1 triple star service. Thanks.
31. december 2019
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Thanks Dan, I think thats the first time we've been given a Triple A1 service award! Very much appreciated.
Excellent product and service
Excellent product and service, highly recommend..
28. december 2019
Uopfordret anmeldelse
Besvarelse fra Electrical Discount UK
Cheers for the recommendation George!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.