Egypt Escapes Anmeldelser 

296
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I gave James Clark at Egypt Escapes a brief as to the group holiday I was seeking. He delivered everything in a most professional manner and within the budget. Thank You James

Bedømt til 5 ud af 5 stjerner

I had no intention of booking this holiday yet. But when James Clark sent me the itinerary, I booked next day. 17 nights with all excursions I wanted. Great value for money. Easy booking process from... Se mere

Bedømt til 5 ud af 5 stjerner

Trying to organise a trip to Cairo and a Nile Cruise is a mine field. Lots of information is available on the internet which often conflicts. It is also challenging reviewing tour agents websit... Se mere

Bedømt til 5 ud af 5 stjerner

Susan Wilson of Egypt Escapes, is without a doubt the best travel agent we have ever had the pleasure of dealing with. She is knowledgeable, polite, friendly and funny - not to mention her endless pat... Se mere

Virksomhedsoplysninger

  1. Krydstogtbureau
  2. Rejseselskab

Skrevet af virksomheden

Egypt Escapes are an award-winning, ABTA & ATOL regulated & protected experts in Egypt Holidays. Specialising in guided tours all over the country as well as beach breaks on the stunning Red Sea Riviera. Where else can experience over 5000 years of unique history? Including inimitable, bucket list visits to The Pyramids in Giza, Cairo, River Nile Cruises, Luxor & so much more. If Egypt is not enough, we can also now include trips to Jordan from Egypt, where you can also experience such incredible sites as Petra, Wadi Rum, The Dead Sea & more! Get in touch with our 'Egypt Experts' who will make your Egypt getaway as amazing as possible for you. Egypt is the ultimate adventure trip for young and old alike. Tune in to your inner Indiana Jones in a land of discovery like no other. An exciting destination that has something for everyone in the family. A place where you can explore ancient ruins, snorkel stunning coral reefs and take a leisurely cruise down the Nile River? Look no further than Egypt. Epic, incredible and utterly unmissable: that’s how we’d describe our travel bucket list holidays to Egypt & Jordan. Enjoy a tour of a lifetime with our magical combination of the best of two ancient countries with some inimitable history & sites.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

296 anmeldelser

5 stjerner
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4,5

Alle anmeldelser

(296)

88 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Very professional service from James Clark

Very professional service, received by James Clark at Egyptian Escapes and very knowledge, I was very happy throughout the process in booking our holiday with the level of detail that we required, and look forward to dealing with him again in book future holidays
Very happy customer

10. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Egypt Tour/holiday

James Clark identified our holiday requirements and tailor made a package to suit us. He was very patient with our numerous questions and put us at ease with our concerns

9. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Our second trip with Egypt Escaped

As we are sat here in Germany on our way back home after our second trip to Egypt with Egypt Escspes, we are sad.
Just this morning we sat on the (very) sunny sundeck and soaked up the last of the rays while very sadly saying goodbye to our Sun International excursion group, that were departing onwards to differing new ventures, or, home. Our travelling companions, that had by now become good friends, were catching different flights, going to the Red Sea to relax, staying in Luxor for a night extra (or two, or three!), heading off to Cairo to see the Pyramids, a plethora of options were available.
Numbers were exchanged, group photos were taken, a couple of final stories told and even a few tears shed as we hugged and shook hands goodbye. Thanks for a wonderful time with a wonderful group and we hope to see you all again…x

5. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Hurghada

Hurghada, landing after 21:00 hrs, our luggage never arrived as expected. We spent the next two days contacting airline and travel reps, buying clothing, toiletries and sundries.
12th November, following our evening meal, I did not feel well. I went to bed, with a high temperature, and diarrhea. After a terrible night, we called a doctor. He assessed and started IV fluids treatment. I isolated myself in my room for three days.
I was unable to eat much or drink any alcohol for the rest of our holiday. We were unable to visit the sights we came to see, Cairo, Pyramids, safaris and dolphin trips.
After an early morning start, and several hour trip across Egypt, we were dropped at the port and informed that the ship we had booked was not available and an alternative ship, which was termed an upgrade was waiting for us.
The ship was way past its prime, wore out upholstery, carpets, curtains etc. Looking dated, smelling of moth balling and the carpets showing sighs of black mold.
A check on your website described The ship, as elegantly designed to... a high finish & homed in Luxor Port. A swimming pool, Jacuzzi, (not working) gym area (didn't exist) Relax with a book in our reading lounge or during a billiard’s game (didn't exist).
Following a welcome introduction, we were assigned our rooms. The rooms amenities TV, fridge, a safe and AC/heating either did not work or were inadequate. Unfortunately, it was the bathroom which cause the most upset. Dirty toilets, baths and sinks. Opened pipe work. Broken tiles and poor unfinished trims and edging. This was unhygienic at best.
These failures were bought to the attention of the ship staff, who were either guarded in their reply or told us it was not possible to change rooms.
My wife suffered diarrhea and needed to isolate, for three days. Six out of fourteen of our group also required self-seclusion due to diarrhea and other condition. Not only suffering this ailment but forcing them to miss activities, excursions, food and drink and the delights of Egypt.
It was reasonably foreseeable, that putting an aging group of customer many of whom have underlying health and physical conditions at risk of illness or worse.
Egypt Escapes have contacted the supplier who claim despite documents from the hotel doctor and pictures of the ship, deny any responsibility, asking their supplies to investigate.

10. november 2025
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Besvarelse fra Egypt Escapes

Good morning Mr Potter and thank you for your review.
Such a shame that you were ill on your trip to Egypt, this is actually very rare, especially at this time of year when it is cooler. It is still awful for you and very sad for us to hear, especially as it meant that you missed out on doing lots of the excursions and trips out. Hopefully you are better now.
Apologies that the Nile cruise boat was not up to standard for you. This again is very unusual as all of the Nile cruises that we use are rated 5-star by The Tourist Board and usually get very good reviews. It sounds as though you have already got in touch with us about this so please be rest assured that we will investigate and provide a full response and explanation.
With regards to your missing luggage, that is a total nightmare when that happens (it has happened to me, more than once!) especially when it is at the start of the holiday! Hopefully the airline have located this for you now and it is returned but please get in touch if you still need help with this.
Once again, thanks for your review. We do hope that you are recovered from your illness now. If you feel that you would like to do another Nile cruise as you missed so much on this one, I would be only too happy to arrange a new trip for you at a very special offer rate. Egypt is an amazing country and should be experienced fully to enjoy it the most.
We will come back to you with the response from the suppliers in due course and please, if you need anything else at all, just let me know.
Kind regards,
Robert@EgyptEscapes

Bedømt til 5 ud af 5 stjerner

Exemplary customer service

Never having booked a holiday on my own, I felt the task was onerous. The agent helped me through the whole process, getting me the best prices and talking me through each step.
Previously I have holidayed with Egypt Escapes and would highly recommend them. Nothing has been too much trouble.

2. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Would recommend!

James Clark (our travel advisor) was extremely patient and listened to our requests; there were lots of questions and amendments involved whilst we found the best deal and dates for our trip. We asked a lot of him; he called when he said he would and proved reliable and competent. He was able to explain the pricing and had a good grasp of how to put together a customer focused package. I felt we were in good hands.
Would recommend.

20. december 2025
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Bedømt til 4 ud af 5 stjerner

Helpful staff

James clark has been so helpful in organising our holiday. He listened to what we wanted to do and did his best to accommodate us.

3. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

serah is an exceptional agent in all respects

Serah has a lovely, warm, and receptive personality. She couldn't be nicer and her English is excellent. It was truly a great pleasure working with her and she really made this trip happen for us. We have every confidence in her. She is extremly professional, knowledgable and patient about all aspects. It couldn't have been a better experience.

7. december 2025
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Bedømt til 2 ud af 5 stjerner

Read tiny writings of pages of agreement from tourist company !

2 weeks in Egypt, waist of money & time.
A week in AMC Royal Hotel in Hurghada, terrible food always cold, the same dishes everyday over & over, only one beach bar, very poor with music so loud you can't have a conversation not shouting. Zero of entertainment. Rooms are very nice, need a better cleaning. Spa offers a very good service, extra payments & very expensive.
Second week cruise on the Nile on MS Royal Adventure. Full board on the cruise means ONLY food, which was absolutely fantastic!
Everything else you pay extra for including water / a bottle of water £5/. Old ship with pool size of a hot tube. Boring evenings, only loud music,, again. Impossible being on the deck at evening, there's no an air only constant smog from diesel engines. It wasn't my first holiday in Egypt but the last for sure!!!

3. oktober 2025
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Egypt Escapes-logo

Besvarelse fra Egypt Escapes

Good morning Cassandra and thank you for your review.
Really sorry to hear that you didn't enjoy your holiday to Egypt. It's such a shame and very sad for us to hear. Nearly all of our customers have a great time, especially on a Nile cruise and stay holiday but I guess it is not everyone's cup of tea.
Thanks again for your review and wherever you go next we hope you have a good one.
Kind regards,
Everyone@EgyptEscapes

Bedømt til 3 ud af 5 stjerner

A holiday of Bait and Switch

It is disappointing to write that we experienced a Bait and Switch holiday:from the initial Steigenberger Pyramid hotel, supposedly 5 star, to be put in Cairo Pyramids hotel round the back where the room was like an army barracks (21st Nov). Then there was a change of Boat without warning. OK, we could deal with that but the boat was ‘full’, which meant that instead of the upgrade to a middle deck that we had booked on the ‘Legacy’ our accommodation was now BELOW DECK on the ‘Regal Jaz Elite’. Everything was switched to an inferior experience, none of this is what we booked. And management refused to put anything in writing confirming our predicament. On the plus side: people nice, boat nice, and catered for my coeliac diet.

26. november 2025
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Besvarelse fra Egypt Escapes

Good afternoon Newman and thank you for your review.
Glad to hear that you had a good time in Egypt but it is also disappointing that you had your experience interfered with by some unexpected occurrences. This is obviously not what should happen at all. Changes like this are very rare, especially with hotels. Sometimes we have boat changes due to unexpected circumstances but it is always with a 'like for like' replacement and that includes your cabin type. Please get in touch with us and we can investigate the matter fully and redress with any due compensation. Email enquiry@egyptescapes.com
Thanks again for the feedback and glad that you had a good time in Egypt.
Kind regards,
Everyone@EgyptEscapes

Bedømt til 5 ud af 5 stjerner

We have used Egypt Escapes 2 times now

We have used Egypt Escapes 2 times now. First was a stay in Hurghada and a Nile Cruise. Second was to go back to the hotel we stayed at after the Nile cruise. Susan put both itineraries together. The price was good. Facilities recommended were excellent. We continue to recommend EE to any people we meet thinking of going to Egypt.

28. november 2024
Uopfordret anmeldelse

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