www.eframe.co.uk Anmeldelser 

Quality frame made to exact requirements and am overall very pleased with the service received. Would buy from eframe again

eFrame went above and beyond with queries before organising my made-to-measure frame with measurements I hadn't thought of when placing the order.

Order was received in good time and good quality frames

I’ve used E Frame 3 times and they’ve been perfect every time. The website tool/process for getting the custom size you need is simple and well explained throughout. The frames come fast, delivered by a proper delivery service (not the ones who throw your parcel at the door and run away) and the packaging is extremely well designed and protective.
My only difficulties have been on two of my artworks, they were signed quite close to the edge. The mount board sizing tool on their website says “input the size of the print and we’ll subtract 4-5mm on each side so your print doesn’t fall through the mount”. The problem for me was I wanted to give very exact sizes and have a tiny overlap to not obscure the artist signature. It was super hard working out how big I should say my pint is in order for the subtracted amount not to be too much! It worked out though, I managed to get just 1 or 2 mm overlap. It would be nice if I could just give the precise dimensions of what I want the mount aperture to be. Overall, terrific service and I’ll use it again.

Well made picture frame . Just what I wanted .

Great service, easy to b order and quick to deliver.

Comms, purchase and delivery were good. Very disappointed with the quality of the ‘glass’ which was Perspex. I didn’t realise it would not be real glass, which is my fault for not reading the details thoroughly. However, the Perspex was poorly cut and finished. Will not be buying any more in future.

Very helpful customer service who knew the details about their frames (where many competitors didn't!). Wonderful frames which were exactly as I wanted.

Placed an order, then double checked with eframe online chat, that the measurements were correct. Only to receive the wrong size frame. I have tried to contact this company via email & online chat, but unless it’s an order being placed, no one is willing to converse. I will definitely not be using this company again.

Awesome. Quality frame, perfect measurements, looks lovely, decent price. Great

Excellent quality framing, mounting and finishing. Fast processing and delivery. Couldn't ask for more.

Lovely made to measure frame at a good price, thank you. I would use this service again.

Fantastic. Needed a frame to fit a specific poster. Was reasonably priced and service was fantastic.

Nicely constructed frame complete with all necessary fixings.

I ordered a bespoke metal frame from Eframe. From ordering to delivery, the experience was flawless. I was kept updated about progress, and was delighted when the frame arrived (through their dedicated delivery service). The quality is excellent, and I can highly recommend this company.

Speedy delivery, good quality for the price, excellent value.

I want to express my sincere thanks to Natalia and Ysabel for their exceptional customer service. They were incredibly patient and helpful throughout the process of finding the right frame. Not only did they send me the samples I requested on two separate occasions free of charge, but they also included an additional frame I hadn’t seen online based on my specifications. That extra sample turned out to be the one I chose.

I am genuinely impressed by the level of care they showed. I prefer shopping in person to online but this online experience was just as good. They took the time to answer all my questions and even added the frame measurements directly into my online basket, making the process seamless. Their support went above and beyond, and I truly wish more companies operated with this level of dedication.

Thank you both very much.

Site was easy to use, good tips for getting my frame right. Kept me updated on progress. Arrived in good time well packaged and fitted perfectly for my prints. Thank you

Atrocious/nonexistent quality control...

Ordered 1 frame to try them out and they gave sent me a frame that had 1 edge totally different to the other 3. They arranged a collection and then quite a few days later sent out a replacement. Despite this, I decided to order 5 others and what I got was very disappointing. Scratches/dents on most edges. Just looks like very little care was taken when putting the frames together.

Honestly couldnt be more thrilled with the care and time that the customer service team have taken.

I placed my order last night and this morning was informed that maybe the frame might be too thin for the size of the print I was wanting to use.

Without prompting, they upgraded my frame to a thicker boarder, complimentary, which of course was incredibly kind!

Ysabel in particular was so so helpful and I feel so pleasantly surprised by how proactive they were!

Would 100% recommend!