edel-optics.co.uk Anmeldelser 

6.386
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Received parcel however the glasses themselves were missing, I contacted them straight away 2 weeks ago and they still haven't provided a solution, I'd like a refund ASAP please They've refunded me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very happy. I had issues ordering a pair of Rayban Sunglasses from a UK firm, so called Edel-Optics as their website suggested they had the Sunglasses in stock. They confirmed they did have the stock,... Se mere

Bedømt til 3 ud af 5 stjerner

Glasses arrived on time but the parcel was damaged. Fortunately the crushed box didn’t reach the glasses but the glasses box should have reached me in tact as that’s the corresponding box to show legi... Se mere

Bedømt til 5 ud af 5 stjerner

Was a bit concerned because of the bad reviews but got the shades in 4 working days. The price was cheaper 25% compared to other shops a nice bargain.

Virksomhedsoplysninger

  1. Solbrillebutik
  2. også i
  3. Brillegrossist
  4. Kontaktlinseleverandør

Skrevet af virksomheden

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(6.386)

16 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had some glasses that were broken…

I had some glasses that were broken through a design fault. Boots opticians from whom I bought the glasses said that they were unable to help as they were bought 13 months before and out of warranty also stating the frames were now not available. I was about to pay another £300 for another pair of glasses from another retailer when I looked online as a last resort for the same model frame. Within a minute edel optics showed up. I gave the frame number and straight away the frame was available at £17.50 discounted from £86.00. I paid for a quicker delivery. Within 24hours I had received the frames, changed the lenses, and saved £300.00. Great service

7. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great shop!

Easy and pleasant transaction. 3d technology helps to choose a right model. Highly recommended shop. Thanks!

6. oktober 2022
Bedømt til 5 ud af 5 stjerner

Completely Happy with my purchase

I was a bit hesitant when i saw a couple of bad reviews but I decided to believe the good reviews instead and Im just so glad I did. Chose this company over smartbuyglasses.co.uk which claims they have a low price match guarantee but instead replied to my email they couldnt match it for some silly reason. The glasses arrive shortly after 4 days and it was everything it was stated. Dont believe the karens leaving bad reviews. This company is legit i tell you dont hesitate and just buy as they have the best prices in my opinion.

26. september 2022
Bedømt til 1 ud af 5 stjerner

Ordered a pair of Oakley at £245

Ordered a pair of Oakley at £245, waited 2 months for these and then was told they do not manufacture the carbon blade anymore.
This is a lie and subsequently saw the price increase to £320.
They obviously did not wish to honour the original price agreed.

28. september 2022
Uopfordret anmeldelse
edel-optics.co.uk-logo

Besvarelse fra edel-optics.co.uk

Hello Craig, we want to apologize in advance but had a lot of volume of emails, and unfortunately, we couldn't process your request on time.
Unfortunately, the article you choose was not in stock, and it was promised by the manufacture to be delivered within 1-2 weeks.
We tried to get the product from the manufacture, but unfortunately we did not get a exact delivery date for the model Oakley.
Best regards,
Edel-Optics

Bedømt til 5 ud af 5 stjerner

Fantastic

I purchased Ray-ban sunglasses for an unbeatable price it was the cheapest I could find. Received them a bit late but it wasn't edel-optics fault it was UPS'. Very happy with the classes they were fantastic and well packaged. I will certainly buy from you guys again. Superb experience.

27. september 2022
Bedømt til 5 ud af 5 stjerner

Oakley Sunglasses

I had been looking to purchase a pair of Oakley Radar EV TDF edition sunglasses for a while now. I stumbled on this company and they had the sunglasses on sale far cheaper than any other company. I read some of the negative feedback, which was mostly about delivery delays. My sunglasses were in stock so thought I’d take a chance. Sunglasses arrived within 5 days, communication was good and the Oakleys are spot on with all the correct case, authentication etc (I have a couple of pairs of fake Oakleys from China so know the difference).

15. september 2022
Bedømt til 1 ud af 5 stjerner

Purchased Prada sunglasses

Purchased Prada sunglasses which were faulty and still within guarantee. Edel-optics have ignored all my attempts to contact them for a replacement/repair.
Extremely unhappy with the level of service and would not buy from them again! DO NOT BUY FROM THIS COMPANY.

12. september 2022
Uopfordret anmeldelse
edel-optics.co.uk-logo

Besvarelse fra edel-optics.co.uk

Dear Jeffrey 
We are very sorry that the glasses didn't arrive in perfect condition. 
Best regards Edel-Optics

Bedømt til 1 ud af 5 stjerner

I have not received my purchase

I have not received my purchase. Nearly three weeks now.

9. september 2022
edel-optics.co.uk-logo

Besvarelse fra edel-optics.co.uk

Dear Joshua, 
we are sorry that our shipping company has needed a couple of days longer than usually to deliver your order. According to the tracking information, the parcel arrived to you last Friday. 
We hope that you like your new glasses!
Kind regards, 
Edel-Optics

Bedømt til 5 ud af 5 stjerner

Third time and still good

This is the third order I have made with edel optics and as with the previous 2 was processed quickly and no issues with their system at all. I'd you go through a Google search there are also significant savings to be had.. the only issue I had was with the delivery via UPS. Was supposed to arrive on the 25th but didn't I didn't receive it until 30th August after they failed to deliver twice..

25. august 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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