This was our second purchase of an Ebac dehumidifier The first one (18 months old now) works very well and really 'sucks' the moisture that builds up over winter in the stone walls of our house.... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Ordered replacement carbon filters for dehumidifier online via their website, easy to process and pay. Arrived quickly and tracked and used DPD (my best rated courier provider). Item (pack of 3) fit w... Se mere
Virksomheden har svaret
Quick reliable delivery, very helpful UK based staff on helpline - knowledgeable and polite. Very happy with dehumidifier purchased for my daughter’s damp flat. It’s working very effectively as is my... Se mere
Virksomheden har svaret
The quality of the washing machine is excellent, delivery very good. The warranty and support is exceptional, thank you. Ordered direct from Ebac was easy, quick and included a discount making it a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Kontaktoplysninger
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Storbritannien
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Fremragende
8 t anmeldelser
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I have used Ebac's Dehumidifiers & Spares for…
I have used Ebac's Dehumidifiers for many years, purely because they are the best and I have tried others.
In relation to spare filters for said product I would rather buy directly from Ebac as having used spares from other suppliers, they are just not up to the same standard . Ebac provide a quick and efficient customer service.
5. maj 2026
Besvarelse fra Ebac Ltd
Thank you for your loyal support over the years. We're delighted to hear that our dehumidifiers continue to stand out for quality and performance, and that you've found our genuine spare filters and customer service to be quick, efficient and reliable. Your feedback is greatly appreciated.
Kind regards,
Natalie
Brilliant serves two purposes for us…
Brilliant serves two purposes for us very pleased with it.
14. februar 2026
Besvarelse fra Ebac Ltd
Thank you for your great feedback. We're so pleased to hear that your Ebac product is working brilliantly for you and serving two useful purposes. It's fantastic to know you're very pleased with it.
Kind regards,
Natalie
I had heard about a British company…
I had heard about a British company that made washing machines so after seeing one that was purchased for my mother I decided that the next we purchased would be an Ebac, the washer was ordered, delivered and installed. We have completed a couple of cycles so far and we are overjoyed with the results we have to keep checking to see if it has finished as it's so quiet. 5 stars from us.
5. maj 2026
Besvarelse fra Ebac Ltd
Thank you for taking the time to share your experience.
We're thrilled to hear that your new Ebac washing machine has made such a positive impression already, especially with how quiet it is. It’s wonderful to know the ordering, delivery and installation process all went smoothly too. We really appreciate your 5-star feedback.
Kind regards,
Natalie
I wouldn’t buy any other another brand of dehumidifier.
This is the 2nd dehumidifier Ive bought for Ebac. (This one is for workplace). I have had the one that I use at home for years. I wouldn’t buy any other dehumidifier other than Ebac as I know they do the job well and are robust.
1. april 2026
Besvarelse fra Ebac Ltd
Thank you for your continued loyalty to Ebac.
We're delighted to hear that both your home and workplace dehumidifiers have served you so well, and that you value their performance and durability. It means a lot to know you wouldn’t choose another brand.
Kind regards,
Natalie
I have no hesitation in recommending…
I have no hesitation in recommending this dehumidifier. Worth every penny and the after sale service from Ebac is consistently brilliant, both repairs and filter replacement.
2. marts 2026
Besvarelse fra Ebac Ltd
Thank you for your fantastic recommendation. We're so pleased to hear that you feel the dehumidifier has been worth the investment and that you've consistently received brilliant after sales support from our team, from repairs to filter replacements.
Kind regards,
Natalie
Have had ebac dehumidifiers before…
Have had ebac dehumidifiers before built well and work well.
18. april 2026
Besvarelse fra Ebac Ltd
Thank you for your continued support and for choosing Ebac again. We're delighted to hear you've found our dehumidifiers to be well built and reliable over the years.
Kind regards,
Natalie
Worst washing machine in our 40+ years of using them!
We purchased a 8kg Ebac washing machine 3 years ago. It was by far the WORST washing machine in our 40+ years of owning different machines. From day one, it consistently refused to perform as claimed. It would not spin consistently, often not spinning at all. We contacted Ebac on several occasions, only to be given various excuses ranging from incorrect loading, EU regulations, and insufficient load. They did eventually offer an engineer visit from a local repair shop at our expense, unless a fault found at the time of the visit. Given the inconsistency of non performing correctly, we did not want to spend any money that might not be recovered. What we should have done was a credit card chargeback…After 3 years of poor washing results, we have scrapped the machine and replaced with a Samsung. Perfect results every time! It seems EBAC no longer make washing machines..and are selling existing stock at discount.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ebac Ltd
We’re sorry to hear that you were disappointed with your washing machine experience.
Having taken a look at your account, I can’t see any engineer visits having taken place. We do advise customers that if an engineer attends and no fault is found, the visit may be chargeable. However, if a genuine fault is identified and it is not related to the loading or use of the machine, this would be fully covered under the warranty.
We appreciate your feedback and are sorry that on this occasion we were unable to restore your confidence in the product.
Kind Regards,
Natalie
Besvarelse fra Ebac Ltd
Thank you for your review.
We’re delighted to hear that you found the process hassle free and that our communication met your expectations. Your feedback is greatly appreciated.
Kind regards,
Natalie
Besvarelse fra Ebac Ltd
Thank you for your lovely review.
We’re so pleased to hear that you are happy with your washer and that you’re impressed with both the cleaning performance and the spin function. We really appreciate you taking the time to share your feedback.
Kind regards,
Natalie
Besvarelse fra Ebac Ltd
Thank you for taking the time to leave us a review.
We’re delighted to hear you are pleased with the quality of your Ebac product and that it has met your expectations. Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
Natalie
Delivery time as promised excellent…
Delivery time as promised excellent plus as usual we have used ebay for dehumidifiers from them for years and products are excellent
26. april 2026
Besvarelse fra Ebac Ltd
Thank you for your kind feedback. We’re delighted to hear your delivery arrived as promised and that you’ve continued to trust us over the years for your dehumidifiers. It’s great to know you’re consistently happy with the quality of our products.☺️
Kind regards,
Natalie
Besvarelse fra Ebac Ltd
Thank you for your feedback.
We’re pleased to hear you’re happy with the product overall and appreciate you taking the time to share your thoughts.🙂
Kind regards,
Natalie
Besvarelse fra Ebac Ltd
Thank you for your feedback.
We’re really pleased to hear you had a great experience with us.🤗
Kind regards,
Natalie
Replacement filters
Replacement filters. Very good fast delivery of quality product. Had dehumidifier for a number of years which I use all year round. Filters keep it working efficiently, highly recommend. 😀😀😀.
25. april 2026
Besvarelse fra Ebac Ltd
Thank you for your lovely feedback.
We’re glad to hear your replacement filters arrived quickly and that your dehumidifier has continued to perform efficiently over the years with year-round use. We really appreciate your recommendation and continued support.
Kind regards,
Natalie
The best dehumidifier out there
3. november 2025
Besvarelse fra Ebac Ltd
Thank you for your great feedback.
We’re really pleased to hear you’re so happy with your dehumidifier and consider it the best out there.🤗
Kind regards,
Natalie
Brilliant!
I bought an Ebac dehumidifier some months ago to dry out plaster. It was extremely effective. Since then I have used it to prevent damp when drying washing indoors. It's amazing! It literally sucks pints of water out of the fabric in a short space of time. I found it's not enough to leave windows open. Buy one of these and your washing dries SO much quicker, and it surely reduces any risk of damp enormously.
It does make a noise, so you won't want to watch TV in the same room. Close the door though, and it's really not audible at all.
Highly recommended!
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ebac Ltd
Thank you for your fantastic and detailed review. We’re delighted to hear your Ebac dehumidifier has been so effective, both for helping dry out plaster and for speeding up indoor laundry drying. It’s great to know it’s making such a noticeable difference in reducing moisture in your home.
We also appreciate your helpful note regarding noise levels and placement, as this is useful feedback for other customers to consider.😊
Kind regards,
Natalie
Top quality product
Top quality product. Made a huge difference to mould and dampness.
Laundry dries much quicker too.
Highly recommended.
4. januar 2026
Besvarelse fra Ebac Ltd
Thank you for your great feedback.
We’re really pleased to hear the dehumidifier has made such a positive difference in reducing mould and damp, and that it’s also helping your laundry dry more quickly. We appreciate your recommendation and support.
Kind regards,
Natalie
2nd machine we've bought from EBAC as…
2nd machine we've bought from EBAC as the first was so reliable. Very easy online purchase and great choices for delivery.
15. april 2026
Besvarelse fra Ebac Ltd
Thank you for coming back to Ebac for a second machine we really appreciate your continued trust. We’re delighted to hear your first dehumidifier was so reliable and that you found the online ordering process simple with flexible delivery options.😊
Kind regards,
Natalie
Ebac sells easy to use and energy…
Ebac sells easy to use and energy efficient dehumidifiers. Haven't had any issues with it. Great product.
2. april 2026
Besvarelse fra Ebac Ltd
We’re really pleased to hear you’re finding your dehumidifier easy to use and energy efficient, and that it’s been working reliably for you with no issues. Thank you for taking the time to share your positive feedback and for choosing Ebac.😊
Kind regards,
Natalie
I wish to highlight the excellent…
I wish to highlight the excellent experience with Ebac when purchasing our Ebac 4000 dehumidifier several weeks ago, our initial phone conversation with the very experienced customer care team who explained in detail what would be suitable for our bungalow , how to use & where best to place it etc , the ladies in question were very up to date with the relevant questions I had ( having not had one before) we did experience a minor fault with the dehumidifier but having said that the matter was resolved immediately & a replacement was sent immediately, couldn’t ask for a better response, would highly recommend the product & of course the Ebac company/employees as a whole, many thanks, mr& Mrs Brear ( Leeds)
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ebac Ltd
Thank you so much for taking the time to share your experience.
We’re delighted to hear that our customer care team were able to provide helpful advice and guidance in choosing the right dehumidifier for your bungalow and explain everything clearly for a first-time user.
Whilst we’re sorry to hear there was a minor fault initially, we’re very pleased that the issue was resolved quickly and that the replacement process met your expectations. Your kind comments and recommendation mean a great deal to us, and we will be sure to pass your lovely feedback on to the team.😁
Kind regards,
Natalie
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